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Black Box ServSwitch ACU3201A, User Manual

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Black Box ServSwitch ACU3201A User Manual Download Page 58

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 or fax 

724-746-0746

Mailing address: 

Black Box Corporation

, 1000 Park Dr., Lawrence, PA 15055-1018

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 www.blackbox.com

 • Email: 

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Summary of Contents for ServSwitch ACU3201A

Page 1: ...November 2009 ACU3201A ACU3222A ACU3209A ACU3228A ACUMR02A ACUMRA02A PS 2 Micro Extender ...

Page 2: ......

Page 3: ...utions for all these applications Do you have just two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGI compatibles among multiple users with different access levels Does your switch have to sit solidly on a worktable and use regular e...

Page 4: ...her does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether enviro...

Page 5: ...rence in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulation...

Page 6: ... compliance the use of correctly installed shielded STP FTP interconnection cable is advised Only use CPU cables and power supplies provided or recommended for use with this product When used in environments that have high levels of electromagnetic interference or excessive power ground noise you may experience disturbances to video and or data transmission If this is the case please refer to the ...

Page 7: ...s allá a lo descrito en las instrucciones de operación Todo otro servicio deberá ser referido a personal de servicio calificado 9 El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso La colocación del aparato eléctrico sobre una cama sofá alfombra o superficie similar puede bloquea la ventilación no se debe colocar en libreros o gabinetes que impidan el flujo de...

Page 8: ...r un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de poder o el contacto ha sido dañado u B Objectos han caído o líquido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato par...

Page 9: ...upplies can get warm Do not situate them in an enclosed space without any airflow Do not place the power supply directly on top of the Remote unit This product is not suitable for use in isolated medical environments To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or ma...

Page 10: ...9 3 2 Interconnection Cable Requirements 20 3 3 Remote Unit Installation 21 3 4 Local Unit Installation 23 3 5 Connection to Rack Mount Hub Local Units 26 4 Remote Unit Configuration Operation 28 4 1 Command Mode 28 4 2 Adjusting Video 30 4 3 Other Remote Configuration Operation Options 31 5 Local Unit Operation 34 5 1 Overview 34 5 2 Dual Access Systems 34 6 Troubleshooting 36 6 1 Video 36 6 2 Ke...

Page 11: ...dix A Example Applications 40 Appendix B RMK19U X3 Mounting Kit 44 Appendix C Flash Upgrading 45 Appendix D Cable Pinning 46 Appendix E Audio Serial Ports 47 Appendix F Calling Black Box 49 Appendix G Specifications 50 ...

Page 12: ...ct Local unit or Extender hub to CPU 3 Connect Remote and Local units with compatible CATx Interconnect cable 4 Power up system Any Problems See Installation and Troubleshooting sections Enter Command Mode on Remote unit Left Control Left Shift F10 Choose video channel 1 or 2 Adjustments apply to selected channel Video equalization applies to both channels See page 30 Interconnect cable 75ft 25m Y...

Page 13: ...Control Left Shift F10 ESC Left Control ESC Video Channel Selection Equalization and DDC Select Channel For Adjustment Select BOTH Video Channels Toggle Video Equalization Disable DDC Emulation Enable DDC Emulation Transfer DDC from monitor to Local Unit 1 2 0 Left Control E Left Control F2 F2 Left Control D Reset Commands Reset Mouse and Keyboard Mouse Recovery Set Extender To Default State F1 F3...

Page 14: ...emote and Local units communicate video and data information along the connecting CATx cables see Figure 1 Within the product range models are available with combinations of the following Audio transmission bi directional stereo audio 16 bit digitized Serial transmission transparent serial COM port to 19 2Kbps Dual access allowing a second user console at the Local unit 2 2 Glossary The following ...

Page 15: ... extender system Local Access ACU3209A ACU3228A only Audio Transmission ACU3222A ACU3228A and ACUMRA02A KVM extension over CATx cables up to 150ft 50m LOCAL unit REMOTE unit Serial Transmission ACU3222A ACU3228A and ACUMRA02A ...

Page 16: ...access models allows users to lock out other console Monitor on locked console can be enabled or blanked ACU3209A and ACU3228A only Status indicator LEDs on each RJ45 port Small footprint chassis Rack mount option plate available to mount three units across 1U External PSU Overvoltage protection Extender unit will not operate if an incorrect PSU is connected Surge protected CATx interfaces 5V univ...

Page 17: ... PS 2 KB Mouse Local Unit Dual Access Remote Unit Dual Video Channel Kit Audio ACU3222A Dual Video Channels PS 2 KB Mouse Serial Stereo Audio Local Unit Single Access Remote Unit ACU3228A Dual Video Channels PS 2 KB Mouse Serial Stereo Audio Local Unit Dual Access Remote Unit Dual Video Remote Units ACUMR02A Dual Video Channels PS 2 KB Mouse ACUMRA02A Dual Video Channels PS 2 KB Mouse Serial Stere...

Page 18: ...is required Model No AC244A Audio Input and output are line level Amplified speakers are required A microphone may be directly connected to the Remote unit optional pre amplification Serial Transparent up to 19 2K Baud 38 4K operation may be possible with some devices The following serial signals are extended TX RX RTS CTS DTR DSR In rare cases a wiring adaptor may be required to transfer RI and D...

Page 19: ...plications PS 2 Micro Extender units are not currently compatible with SUN ACU1004A ACU1005A or Serial only products ACU1002A ACU1008A ACUSREM ACU1006SRA ACU1006DSRA Standard Family Audio Family ACU3201A ACU3209A ACUMR02A ACU3222A ACU3228A ACUMRA02A ACU1001A ACU1009A ACU1022A ACU1028A ACU3001A ACU3009A ACU3022A ACUVREM ACU1049A ACUMREM ACUWREM ACU1006VRA ACUREM ACUREMSW ACU1006DVRA ACU1006MRVA ACU...

Page 20: ...y to the Remote unit If you have purchased a Remote Unit ensure that it is compatible with your Local unit see Compatibility page 16 For information about connection and installation see Installation page 19 Interconnection Cable You will need CATx any category 5 5e 6 or higher cable terminated with RJ45 plugs to connect the Local and Remote units see Interconnection Cable Requirements page 20 Adj...

Page 21: ...Support Extender Remote unit 5V DC universal power supply for Remote unit Extender Local unit Only included in extender kits 3ft 1 0m KVM CPU combination cable with PS 2 6 pin MiniDIN male keyboard and mouse connectors VGA video HD15 male connector and 25 way DB25 male extender connector Not included with Remote units 3ft 1 0m CPU video cable with VGA video HD15 male female connectors Not included...

Page 22: ... interconnect cable connects INTERCONNECT Port 1 on the Local and Remote units This carries the main video channel and all data plus audio serial The Secondary CATx cable connected to INTERCONNECT Port 2 carries the second video channel In order to send Keyboard Mouse Audio and Serial signals to the PC the Primary interconnect must be connected The Primary interconnect does not have to be connecte...

Page 23: ...ss your application 3 If appropriate connect audio equipment and serial devices Connect the audio cables as follows RemoteUnit Audio Device Audio Out Speakers Audio In MIC Microphone See Appendix E Audio Serial Ports page 47 for further information 4 Connect the Primary CATx cable to the INTERCONNECT 1 socket on the front of the Remote unit If required connect the Secondary CATx cable to the INTER...

Page 24: ... Unit powered Yellow LED active on primary INTERCONNECT socket Channel 1 only Figure 3 Remote Unit front view Connect to Primary monitor Connect PS 2 keyboard and mouse Connect to second monitor Connect to speakers and microphone Connect to serial device such as a touch screen Connect supplied 5V PSU ACU3222A ACU3228A and ACUMRA02 only INTERCONNECT 1 carries primary video and data signals INTERCON...

Page 25: ...t the keyboard mouse and monitor for the Local console to the appropriate ports on the Local unit The ports may also be used to feed into a KVM switch 4 If you have an audio and serial enabled system connect the audio cables between the computer and Local unit as follows Computer Local Unit Audio Out green Audio In Audio In Microphone pink blue Audio Out 5 If appropriate connect the supplied seria...

Page 26: ...t on computer Audio Serial Connections ACU3222A and ACU3228A only Input Connections All models Connect to computer s secondary video output Connect to computer s PS 2 keyboard and mouse ports and primary video output Connect to Local PS 2 keyboard and mouse Optional connection for 5V PSU not supplied Local Console Connections ACU3209A and ACU3228A only ...

Page 27: ...a transfer with Remote unit Local Unit not powered Local Unit powered Figure 5 Local Unit front view INTERCONNECT 1 carries primary video and data signals Connect to CATx cable from INTERCONNECT 1 port on Remote unit INTERCONNECT 2 carries secondary video signals Connect to CATx cable from INTERCONNECT 2 port on Remote unit ...

Page 28: ...ese Rack Hubs DDC Transfer see page 33 and Private Mode Video Blanking Toggle see page 31 Please contact Technical Support You can connect adjacent hub ports to a Remote Unit to transmit the primary video data and secondary video signals see Figure 6 Additional video channels do not require the Extender Hub to be of the same family For example an ACU1012RA could be efficiently used to transmit mul...

Page 29: ...INSTALLATION 27 Figure 6 ACU1006RA rack used with ACUMR02A Remote Units to extend dual video 5V PSU ...

Page 30: ...rious keys and key combinations to tune the video signal and generally configure the extender system To enter Command Mode 1 Ensure that you have installed and powered up the system according to the instructions in Section 3 2 Press the following key combination on the Remote keyboard Left Control Left Shift F10 From Command Mode you can use one or more of the hot key sequences shown on page 11 to...

Page 31: ...e 5 Note The Yellow LED on Interconnect 2 is not lit Flashes the status LEDs Num Lock Caps Lock Scroll Lock on the connected keyboard to indicate the selected video channel to which adjustments will be applied The number of flashes indicates the selected video channel Keyboard LED flashes Video channel 1 Channel 1 2 Channel 2 Slow Flashes Both channels Channel 0 ...

Page 32: ...sponding numbered key Video channel Command Keyboard Status LED action Channel 1 1 Single flashes Channel 2 2 Double flashes Both channels 0 default Slow single flashes 4 Press the following key combination to change the video equalization setting Left Control E Note This command toggles the video equalization setting repeat the procedure to revert to the original setting for a shorter interconnec...

Page 33: ...nds and the operating system s mouse drivers may automatically re synchronize the signal If the Local unit has been hot plugged this command will issue a request to the OS to initialize the mouse Use this command with care Set Extender To Default State Left Control F9 Sets ALL extender settings video configuration DDC back to the factory defaults and then exits Command Mode Toggle Remote Unit Priv...

Page 34: ...ards use VESA DDC Display Data Channel to identify the capabilities of connected monitors Some cards will not operate correctly unless they communicate with a DDC enabled monitor By default the Local Unit emulates a universal monitor on both channels and reports that it is capable of all standard screen resolutions and refresh rates This ensures that the vast majority of graphics cards and monitor...

Page 35: ...ng to the instructions in Section 3 2 Connect the monitor to the monitor 1 socket on the Remote Unit see Figure 2 3 Enter Command mode see page 28 4 If you want to apply the monitor s DDC settings to BOTH video channels continue to step 6 5 Select the video channel to which you want to apply the DDC settings see page 30 by pressing either 1 or 2 6 Press the key combination Left Control D 7 The DDC...

Page 36: ...t provide sufficient power through the keyboard connection 5 2 Dual Access Systems ACU3209A and ACU3228A models offer dual access from consoles at both Remote and Local units This operates on a first come first served basis When one console is in use the system blocks out the other console until there is no keyboard or mouse use at the active console for two seconds Both monitors show the current ...

Page 37: ...the Local console see page 32 Reset Local Keyboard and Mouse F1 Resets the Local console s keyboard and mouse You may need to do this if you have hot plugged a keyboard or mouse and it has not initialized correctly Mouse Recovery F3 Use this command if you experience erratic movement of the mouse pointer or you have lost mouse movement after hot plugging the Local unit into the CPU In the case of ...

Page 38: ...ends Is it wired correctly see page 46 You can check whether skew is a problem in your system by viewing the test card at ftp ftp blackbox com connectivity ServSwitch I only need video extension not keyboard or mouse but I can t get a picture Have you powered the Local unit The Local unit gets its power from the CPU through the keyboard connection and it will not operate without it Use an external...

Page 39: ... described in the sections covering Local and Remote operation The PC comes up with keyboard error Press F1 or ESC If the keyboard now operates correctly you need to adjust the BIOS setup to disable keyboard testing during booting The system does not detect a PS 2 mouse If connecting the Local unit to a live system connect the mouse cable to the CPU before keyboard connection to ensure the mouse i...

Page 40: ... 6 3 Audio The audio is very quiet The audio I O is line level and requires amplified speakers and connection to devices providing line level I O The audio is loud but distorted Check that the audio input is not greater than line level 4V peak to peak The KVM extender accepts line level audio input only The microphone output is barely audible See Appendix E Audio Serial Ports page 47 6 4 Serial My...

Page 41: ...ield connection must be maintained from end to end through any intervening patch cables panels and RJ45 connectors Please note that shielded cable is advised in order to maintain regulatory EMC compliance Can the extender system be used between buildings No Ground loops could damage the extender system and attached equipment Can multiple Local Remote units be used by swapping the interconnection c...

Page 42: ...ires six ACUMRA02A Remote units and ACU1006VRA and ACU1006RA Local Hubs Remote serial touch screens with Local access through a KVM switch Figure 8 Requires two ACU3228A kits Extender system with second screen for security monitoring Figure 9 Requires one ACU3201A kit For more specific information about these or any other complex applications please discuss suitable extension architecture with you...

Page 43: ...nd audio extension ACU1006VRA Extender Hub Takes primary video keyboard mouse audio and serial signals from each CPU only two shown ACU1006RA Extender Hub Takes secondary video from each CPU 5V PSU required ACUMRA02A Remote units connect to KVM console and secondary monitor 5V PSU ...

Page 44: ...2 Figure 8 Touch screen network with local access to CPU through KVM switch 2 x ACU3228A kits Remote units connect to touch screens Local access ports connect to single KVM console through a ServSwitch brand multi head KVM switch ServSwitch ...

Page 45: ...t with second screen for security monitoring Security System Provides secondary video input ACU3201A Local Unit Takes KVM signals from standard PC and secondary video from security system ACU3201A Remote Unit Connects to KVM console Secondary monitor used for security monitoring ...

Page 46: ...K19U X3 mounting kit The kit contains one rack plate and M3 countersunk mounting screws To mount a unit 1 Remove the feet from the extender unit 2 Align the holes on the base plate with the vacant screw holes on the base of the extender unit 3 Fasten the base of the unit to the plate of the mounting kit using the supplied screws Figure 10 RMK19U X3 Mounting Kit ...

Page 47: ... or laptop a unit s firmware may be upgraded To operate the configuration port you need A laptop or PC close to the extender unit running Windows 98 or above The extender unit only has to be powered An upgrade cable connected between the Extender s service port and the laptop or PC s serial port Part No ACUFLH R2 A software utility called ConfigXt The firmware upgrade file The application detailed...

Page 48: ... the right and Pin 8 on the left Pin Color EIA 568B Signal 1 2 White Orange Orange White Blue Video 3 6 White Green Green White Green Video 4 5 Blue White White Blue Red Video 7 8 White Brown Brown White Data Using a crossover cable at each end will put the green video on the orange colored pair and the blue video on the green colored pair This can be useful in reducing the visible effects of skew...

Page 49: ...the same as that on a PC To connect a serial printer or other DTE rather than DCE device to the Remote unit you will need a Null Modem crossover cable between the Remote unit and the printer Select Xon Xoff software flow control on the printer and PC A serial touch screen may be plugged directly into the Remote unit Serial Interface Handling Multiple Serial Devices The extender s serial interface ...

Page 50: ...akers Audio Interface Using a Microphone A microphone may be plugged into the Line In connector on the Remote unit There are two ways of setting up a microphone The Local unit s Line Out connection should normally be wired to the microphone input Pink on your sound card The sound card should then be set up to provide additional amplification 17dB This is the preferred connection method Alternative...

Page 51: ...urs The components involved in the problem that is what type of computers what type of keyboard brand of mouse make and model of monitor type and make of CATx cable etc Any particular application that when used appears to create the problem or make it worse The results of any testing you ve already done To solve some problems it might be necessary to upgrade the Extender s firmware If this turns o...

Page 52: ...e TTL Level Sync Polarity is preserved VESA DDC Emulated DDC for each video channel Local Unit reports as universal monitor capable of all standard resolutions and refresh rates DDC information may be disabled flash upgraded or read from remote monitor s Video Input Connectors DB25 female CPU KVM Video 1 HD15 male Video 2 Video Output Connectors HD15 female Keyboard and Mouse Keyboard Compatibilit...

Page 53: ... Out Remote Unit connectors 2 x 3 5mm stereo jack socket Line Mic In Line Out Microphone Support Microphone may be connected to Remote Unit Pullup resistor provides bias for condenser microphone Option to set microphone amplification to 17dB Power Requirements Local Unit 5V at up to 250mA supplied by CPU Connector for optional 5V PSU 2 1mm DC Jack center positive Overvoltage protection unit switch...

Page 54: ... 7 145x100x44mm 1U Remote Unit 5 4 x3 9 x1 1 138x100x29mm Shipping Weight 4 4lb 2 0kg ACU3228A Local Unit 5 7 x3 9 x1 7 145 x100x44mm 1U Remote Unit 5 4 x3 9 x1 7 138x100x44mm 1U Shipping Weight 5 1lb 2 3kg ACUMR02A Remote Unit 5 4 x3 9 x1 1 138x100x29mm Shipping Weight 2 4lb 1 1kg ACUMRA02A Remote Unit 5 4 x3 9 x1 7 138x100x44mm 1U Shipping Weight 2 6lb 1 2kg Environmental Operating Temperature 0...

Page 55: ...NOTES ...

Page 56: ...NOTES ...

Page 57: ......

Page 58: ...24 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Dr Lawrence PA 15055 1018 World Wide Web www blackbox com Email info blackbox com Copyright 2009 Black Box Corporation All rights reserved Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 ...

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