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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
Appendix C. About Security Certificate Warnings
C.1 Frequently Asked Questions
Question: What is a security certificate?
Answer: Sites that use secure TCP/IP (Internet) connections include a certificate
that confirms that users are connecting to a legitimate site and are not being
redirected without their knowledge. Certificates are issued by trusted third parties
called Certificate Authorities (CAs) and contain essential details about a site that
must match the information supplied to your Web browser.
Question: Why do I receive a warning when I access the login screen on the
ServSwitch?
Answer: As it redirects you to a secure (SSL) session by default, the login screen
may generate a warning from your Web browser or the VNC Java client for two
different reasons. First, the CA that has issued the certificate may not yet be
recognized as a trusted source by the computer you are using to access the
ServSwitch. Second, since the unit could be configured in a number of different
ways, it is impossible to supply a generic certificate that will match your exact
network settings.
Question: Is my data safe?
Answer: Yes. The security certificate does not affect encryption effectiveness in
any way, nor does it make the ServSwitch any more vulnerable to outside attacks.
Question: Can I prevent the warning from occurring?
Answer: Yes. You have two options that may prevent the warning from occurring.
First, if the Web browser you are using offers the option to ignore the warning for
future visits, the browser will no longer generate a warning if that option is select-
ed. Second, if you install the certificate from the ServSwitch onto the remote com-
puter and if the unit is configured with a domain name ending in .com, .net, .org,
.gov, .edu, .us, .ca, .uk, .jp, or .tw (for example, remotecontrol.mydomain.net),
then the warning should no longer occur.
C.2 Installing the New Certificate
The following instructions detail how to install the certificate from the ServSwitch
onto your local computer (in this case, running Windows XP and Internet
Explorer).
1. Open your Web browser and go to the ServSwitch login screen. Click the
update security certificate link.
2. When prompted, choose Open.
