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DVI-D CAT X KVM-EXTENDER

32

USB-Keyboard/USB-Mouse

Your USB-keyboard/USB-mouse does not work

Although we tried to design the devices as transparent as possible, we can’t ensure
that all devices are running. Please ask Technical Support for a list of tested
devices.

USB-HID device

Your USB-HID device does not work

Although our interface supports HID devices, we can’t ensure that every connected
device is running. In case of a malfunction please contact our technical support.

Other USB-devices

Your USB- device does not work

You have connected a non-HID device. There are supported HID devices only. All

other devices are dismissed

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Summary of Contents for ACS2028A

Page 1: ...ACS2028A ACS2228A ACS4022A ACS4222A DVI D CatX KVM Extender Single and DualHead Manual http www blackbox com ...

Page 2: ...s call centres or in distributed computer centres the DVI D Cat X KVM Extender is the best way to solve all problems in remotely locating your console 4 different types are available Singlehead and Dualhead devices for PS2 keyboard mouse and Singlehead and Dualhead devices for USB keyboard mouse This manual will tell you all about your new DVI D Cat X KVM Extender including how to install operate ...

Page 3: ...the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental o...

Page 4: ...DVI D CAT X KVM EXTENDER 4 ...

Page 5: ...00 3 2 2001 EN 61000 3 3 2002 The device was tested in a typical configuration with PC This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiat...

Page 6: ...place a power supply directly on top of a unit Do not obstruct a unit s ventilation existing holes To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved replacements Do not attempt to dismantle or repair any power supply Do not use a power supply if i...

Page 7: ...ge Contents 15 3 2 Interconnection Cable Requirements 16 3 3 System Setup 17 3 4 Diagnostic LEDs 24 4 Service Setup 26 4 1 Setup at the Local Unit 27 4 2 Setup at the Remote Unit 30 5 Troubleshooting 31 Appendix A Example Applications 33 Appendix B Rack Mount Options 35 Appendix C Audio Serial Support 37 Appendix D Calling Technical Support 39 Appendix E Specifications 41 Appendix F Connectors 43 ...

Page 8: ...t of this manual Install system 1 Connect Remote unit to KVM 2 Connect Local unit to CPU or switch 3 Connect Local and Remote units with matching interconnection cable CATx 4 Power up the system Done YES NO Link LED illuminated NO NO YES Check p s u s and connection to power outlet Power LED illuminated Check the CATx cable and CATx connectors Check settings of graphic card or boot CPU Video OK LE...

Page 9: ...ote and Local units communicate video and data information along the interconnecting cable Local units offer dual access allowing the connection of a second user console close to the computer 2 2 Glossary The following terms are used in this guide CATx Any Category 5 5e 6 or higher cable solid wires type AWG24 KVM Keyboard Video and Mouse Console Keyboard Mouse and Monitor Dual Access A system all...

Page 10: ...CAT X KVM EXTENDER 10 DVI D Cat X KVM Extender system example CPU with DVI D Graphic card DVI D Cat X KVM Extender system Local Console Remote Console Optional 2 nd Monitor Optional 2 nd Monitor Serial Audio ...

Page 11: ...s more than two devices Keyboard and Mouse or Keyboard and Touchscreen etc but not e g Keyboard Mouse and Touchscreen simultaneously A Hub is allowed but does not raise the number of supported devices Maximum resolution DVI D 1920x1200 60Hz over all allowed distances all resolutions below of 1600x1200 with refresh rates of at least 75Hz Supporting 18 Bit 21 Bit color depth user selectable 256 000 ...

Page 12: ...ender 2x DVI PS2 Keyboard PS2 Mouse s Dualhead serial audio ACS4022A KVM Extender 1x DVI USB Keyboard USB Mouse Singlehead serial audio ACS4222A KVM Extender 2x DVI USB Keyboard USB Mouse Dualhead serial audio Upgrade Kits ACS2228A RMK 19 1U Rackmount Kit to mount up to 4 devices ACS2228A PS 19 1U rackmountable P S U Input 100 240VAC 0 5A Output 5VDC 7A to source up to 3 units Requires one unit sp...

Page 13: ...h custom firmware Keyboards with built in hub are also supported but there are never more than two HDI devices supported USB Mouse Compatible with all standard 2 button 3 button and wheel mice Devices with USB connectors support ONLY Keyboard and Mouse It s possible that other HID devices Human Interface Device like touch screens graphics tablets barcode readers or similar are supported but there ...

Page 14: ...wnloaded from remotely located screen and stored in the internal DDC table To modify the DDC Setup see Service Setup page 26 Selecting the moment of switching to the next frame The transmission of screen data in not synchronous to the screen change of the graphic card Normally the transmission is terminated during displaying a frame on the screen If the device switches to the new frame during the ...

Page 15: ...e connector other side DSUB9pin female connector 1 1 2x audio cable 1 8m 3 5mm stereo plugs User manual Quick Setup ACS2028A and ACS2228A additionally KVM CPU cable set 1 8m with one side PS 2 6 pin mini DIN male keyboard and mouse connector and DVI I video DVI I dual link male connector other side DVI I video DVI I dual link male connector PS2 Keyboard Mouse adapter to connect K M to the Local Un...

Page 16: ... EIA TIA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 24 connection according EIA TIA 568A 10BaseT Use of cables from a higher category Cat5e Cat6 Cat7 is possible The use of unshielded CATx Cable is possible because of the higher electromagnetic noise sensitivity the device class may not be reached The use of flexible Cables Patch cable Type AWG26 8 is possible Because of the higher loss of ...

Page 17: ... purple and the Mouse connector is green 4 Connect the interconnect cable to the INTERCONNECT socket s 5 Connect the 5V power supply to power the unit Only use the power supply originally supplied with this equipment or a manufacturer approved replacement 6 For a dual access system connect the monitor for the Local console to the appropriate port on the Local unit The port may also be used to feed...

Page 18: ... Monitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter remote DVI Monitor port connect to Remote console monitor Remote mouse port Remote keyboard port Connect to CPU Audio OUT Audio IN Connect to CPU serial interface Connect to Speakers Microphone Connect to serial device ...

Page 19: ...d remote DVI Monitor port Connect to Remote console 2nd monitor Connect to CPU 1st DVI Graphic card keyboard mouse local DVI Monitor port Connect to Local console monitor Local keyboard mouse port Solely Keyboard may be plugged in directly keyboard mouse through equipped adapter 1st remote DVI Monitor port connect to Remote console 1st monitor Remote mouse port Remote keyboard port Connect to Spea...

Page 20: ...cal Remote Unit Connect to 5V Power supply INTERCONNECT carries 1st video and data signals connect to Local Remote unit with CATx cable INTERCONNECT carries 2nd video connect to Local Remote unit with CATx cable Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 21: ...it Connect to CPU DVI graphic card local DVI Monitor port Connect to Local console monitor Connect to CPU USB remote DVI Monitor port connect to Remote console monitor Remote keyboard mouse port Connect to CPU Audio OUT Audio IN Connect to CPU serial interface Connect to Speakers Microphone Connect to serial device ...

Page 22: ...or Connect to CPU USB Connect to CPU 1st DVI Graphic card 2nd local DVI Monitor port Connect to Local console 2nd monitor 2nd remote DVI Monitor port Connect to Remote console 2nd monitor 1st remote DVI Monitor port connect to Remote console 1st monitor Remote keyboard mouse port Connect to CPU 2nd DVI Graphic card serial audio ports Connect to Speakers Microphone Connect to serial device ...

Page 23: ...mote Unit Connect to 5V Power supply INTERCONNECT carries 1st video and data signals connect to Local Remote unit with CATx cable INTERCONNECT carries 2nd video connect to Local Remote unit with CATx cable Connect to 5V Power supply INTERCONNECT carries video and data signals connect to Local remote unit with CATx cable ...

Page 24: ...ed with four indicator LEDs Power Video OK Data Error Link Status The Power LEDs are next to the Power socket The location of the LEDs is shown below Diagnostic LEDs at DVI D Cat X Extender Diagnostic LED Power Diagnostic LED Video OK Diagnostic LED Data Error Diagnostic LED Link Status ...

Page 25: ...o Okay Green LED Off On No or invalid video signal detected Device ready Link Status Green LED blinking On No CATX connection Device ready Data Error Green LED Off blinking On Device ready Errors through data transmission over CATX Cable Cable too long too high attenuation or too much EMI interferences ...

Page 26: ...en the Local Unit and or the Remote Unit Unscrew the Philips type screws at both sides at the bottom of the device Carefully displace the lower and upper shells of the case The diagnostice LED Video OK is located at the local unit between the both DVI connectors The diagnostice LED Link Status is located near to the CATx connectors Fastening screw on the bottom of the device Fastening screw on the...

Page 27: ...he DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table DDC JP1 JP2 From internal Table default From local Monitor Loading the DDC Information from the Remote Monitor into the internal DDC Table see also below Loading the DDC Information from the Remote Monitor into the internal DDC Table Reset of t...

Page 28: ...Unit Please ensure the interconnect cable CATx or fiber is connected Dualhead devices BOTH interconnect cables Wait until the LINK LED is illuminated see above Plug the Video Cable of the Remote Monitor into the remote unit switch on the Monitor if swiched off Dualhead devices BOTH Monitors The DDC Information of the Remote Monitors is read automatically transfered to the Local Unit and stored int...

Page 29: ... Local Unit After a successful reprogramming of the DDC EPROM the Video OK LED at the Local Unit is blinking rapidly for approx 1 second Switch off the Local Unit Replug Jumper JP1 Dualhead devices jumper setting on BOTH PCB s Close the Local Unit like described above Switch on the Local Unit Done Selection of Color depth You can select whether 18Bit colors 256K colors are transmitted default or 2...

Page 30: ...ly the transmission is terminated during displaying a frame on the screen If the device switches to the new frame during the displaying period of the old frame somewhere on the screen it s possible that you can see horizontal screen breaks in the moment of switching On the other hand the device must idle until the actual frame is displayed completely until VSYNC the number of frames per second tra...

Page 31: ...Check settings of the graphic card Try out connecting a monitor to the local output to see whether there is a signal or not PS2 Keyboard The PC boots fine with no error messages but the keyboard does not work at all Wrong cable plugged in keyboard and mouse cables reversed Try a different model of keyboard If the new keyboard works then original one may be incompatible Check that the Interconnecti...

Page 32: ...ask Technical Support for a list of tested devices USB HID device Your USB HID device does not work Although our interface supports HID devices we can t ensure that every connected device is running In case of a malfunction please contact our technical support Other USB devices Your USB device does not work You have connected a non HID device There are supported HID devices only All other devices ...

Page 33: ...S 33 Appendix A Example Applications This section illustrates some specific applications using the DVI D Cat X Extenders DVI D Cat X KVM Extender with optional secondary screen DVI D Cat X KVM Extender with optional secondary screen ...

Page 34: ...DVI D CAT X KVM EXTENDER 34 4 CPU s local outputs managed through a KVM Switch and a single console Remote Consoles up to 140m away DVI D Cat X KVM Extender local Consoles through a KVM Switch ...

Page 35: ...s ACS2228A RMK To mount a unit 1 Align the holes on the base plate with the vacant screw holes on the base of the DVI D Cat X KVM Extender unit 2 Fasten the base of the unit to the plate of the mounting kit using the supplied screws Only use the supplied short screws to prevent damages on the PCB s 3 Close the remaining gaps with blanking plates In the leftmost position you can install a rack moun...

Page 36: ...DVI D CAT X KVM EXTENDER 36 The kit allows you to mount a different count of devices 1 4 devices ...

Page 37: ...t on a PC To connect a serial printer or other DTE rather than DCE device to the Remote Unit you will need a Null Modem crossover cable between the Remote Unit and the printer A serial touch screen may be plugged directly into the Remote Unit Serial Interface Handling Multiple Serial Devices The extender s serial interface transmits receives six signals 3 signals in each direction Normally four of...

Page 38: ... end of the link Audio Interface Using a Microphone A microphone may be plugged into the Line In connector on the Remote Unit There are two ways of setting up a microphone The Local Unit s Line Out connection should normally be wired to the microphone input Red on your sound card The sound card should then be set up to provide additional amplification 20dB This is the preferred connection method A...

Page 39: ...urs The components involved in the problem that is what type of computers what type of keyboard brand of mouse make and model of monitor type and make of cable etc Any particular application that when used appears to create the problem or make it worse The results of any testing you ve already done To solve some problems it might be necessary to upgrade the Extender s firmware If this turns out to...

Page 40: ...kbox fr 33 820 07 09 11 33 820 05 07 09 Germany www black box de techsupp black box de 49 811 5541 110 49 811 5541 499 Ireland www blackbox co uk techhelp blackbox co uk 353 1 662 2466 353 1 662 2477 Italy www blackbox it supporto tecnico blackbox it 39 02 27 404 700 39 02 27 400 219 Netherlands www blackbox nl techsupport blackbox nl 31 30 241 7799 31 30 241 4746 Norway www blackboxnorge no suppo...

Page 41: ...3 button and wheel mouse Audio Interface Description Bi directional stereo audio link Transmission Method Digitized virtually CD quality audio 16 bit 38 4KHz Signal Levels Line Level 5 Volts Pk Pk maximum Input Impedance 47K Local Unit Connectors 2 x 3 5mm stereo jack socket Line In Line Out Remote Unit Connectors 2 x 3 5mm stereo jack socket Line Mic In Line Out Microphone Support A microphone ma...

Page 42: ... cable AWG24 S UTP CatX cable acc EIA TIA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 24 wiring acc EIA TIA 568A 10BaseT CATx Patchcable AWG26 8 S UTP CatX cable acc EIA TIA 56A TSB 36 or Digital STP 17 03170 Four pairs AWG 26 8 wiring acc EIA TIA 568A 10BaseT Size and Shipping Weight DVI D Cat X 103 x 143 x 43mm 4 x5 6 x1 7 2 devices Weight 0 6kg 1 3lb each Shipping box Weight 1 6 kg 3 5lb ...

Page 43: ...ata 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5V high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal use C2 n c C5 GND ...

Page 44: ...ta 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 PS2 KBD CLK 12 PS2 MOUSE CLK 20 PS2 MOUSE VCC IN 5V not required 5 PS2 KBD DATA 13 PS MOUSE DATA 21 PS2 KBD VCC IN 5V always required 6 DDC Input SCL 14 5V In for DDC 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Analog VSYNC 16 Hot Plug recognition 24 T M D S clock C1 n c ...

Page 45: ...D S data 0 3 T M D S data 2 GND 13 T M D S data 1 GND 23 T M D S data 0 GND 4 GND 14 T M D S clock 24 Hot plug detect 5 Sense in 15 T M D S clock 25 GND 6 Sense out 16 RS232 RTS 26 DDC Output SDA 7 T M D S clock GND 17 RS232 CTS 27 DDC Input SCL 8 n c 18 GND 28 5VDC 9 RS232 RxD 19 n c 29 RS232 DSR 10 RS232 TxD 20 n c 30 RS232 DTR C1 Audio In Left C3 Audio Out Left C2 Audio In Right C5 Audio Shield...

Page 46: ...t connector Local Unit Pin 1 KBD DATA 2 MOUSE DATA 3 KBD MOUSE GND 4 VCC 5V 5 KBD CLK 6 MOUSE CLK Keyboard Mouse connector output connector Remote Unit Pin Keyboard Pin Mouse 1 KBD DATA 1 MOUSE DATA 2 2 3 KBD GND 3 MOUSE GND 4 VCC 5V 4 VCC 5V 5 KBD CLK 5 MOUSE CLK 6 6 ...

Page 47: ...ard Pin Mouse 1 KBD DATA 1 KBD DATA 2 2 MOUSE DATA 2 1 MOUSE DATA 3 KBD GND 3 KBD GND 3 MOUSE GND 4 VCC 5V 4 VCC 5V 4 VCC 5V 5 KBD CLK 5 KBD CLK 6 6 MOUSE CLK 6 5 MOUSE CLK RS232 9 pin DSUB female Local Unit 9 pin DSUB male Remote Unit Pin Signal 1 Not connected 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 Not connected ...

Page 48: ...DVI D CAT X KVM EXTENDER 48 Power Pin Signal inner 5V outer GND ...

Page 49: ...NOTES ...

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