8. WARRANTY POLICY
The Power Rock splitter is made under exacting quality control conditions, based
on empirical data gathered on more than 3,000 jobsites in Korea since the first unit
appeared in 1987. Since 2001 the SP splitters have been exported to Hong Kong,
USA, Saudi Arabia, Iraq, China, India and Japan.
The Power Rock Splitter’s Power Unit is guaranteed for 6 months from
the date of delivery to the customer.
(If sent to our factory in Korea by the clients’ expense, the Power Unit
can be repaired free of charge for one year)
Exceptions
Failure caused by substituting defective or non-standard parts, will not be covered by
warranty. Problems due to operator error are not covered by warranty. Consumable
goods for the machine, such as hoses, filters, etc will not be covered by warranty.
If holes are drilled without using a reaming or retract bit, as recommended by the
manufacturer and the power cylinder is inserted into a crooked hole, the Power Cylinder
will not be covered by warranty.
Compensation for warranted parts is limited to the replacement of the
only damaged parts and does not include any other parts, loss of labor
while the equipment is down, or labor hours consumed in the repair
process.
Thank you for choosing
POWER ROCK
Splitter
