BKI COq Operation And Maintenance Download Page 26 | Manualshive

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Convection Oven

Maintenance

24

Troubleshooting

Refer to the table below for troubleshooting information.

Problem

Indication

Cause

Possible Solution

Main Power Switch On
does not start oven, the
control screen does not
energize.

Main Power Indicator
Light is not lit.

Appliance circuit
breaker (isolator) is
turned off or tripped.

Call qualified electrician.
Verify power supply to panel
& reset breaker (isolator).

Main Power Indicator
Light is not lit.

Controller Fuse is
blown.

Call BKI service technician.
Identify & resolve cause of
blown fuse, replace fuse.

High Limit Thermostat
tripped or defective.

Call BKI service technician.
Tripped - identify & resolve
cause. Defective - replace
thermostat.

Defective R1 Relay.

Call BKI service technician.
Replace relay.

None of the lights illuminate
when controller screen is
touched to activate oven.

Light circuit Fuse is
blown.

Call BKI service technician.
Identify & resolve cause of
blown fuse, replace fuse.

Not all lights illuminate
when controller screen is
touched to activate oven.

Failed Light Bulb(s).

Call BKI service technician.
Replace light bulb(s).

Inner Door not
(completely) closed.

Close door, make certain
magnetic latch on handle side
of door contacts face of oven.

Fans & Heating Elements
do not start when Preheat is
touched on controller
screen.

Inner Door
completely closed.

Failed Inner Door
Magnetic Sensor.

Call BKI service technician.
Replace magnetic sensor.

With Optional
Dripping Drawer &
Fan Cover Switches.

Dripping Drawer not
(completely) installed,
Fan Cover not
(properly) installed.

Push dripping drawer fully
into oven, verify Fan Cover
retainers are fully tightened.

Failed Inner Door
Magnetic Sensor.

Failed Dripping Drawer
Switch.

Inner Door is closed
and Dripping Drawer
& Fan Cover properly
installed.

Failed Fan Cover
Switch.

Call BKI service technician.
Troubleshoot switches &
sensor, replace failed
component.

Failed R2 relay.

Fans start but Heating
Elements do not heat when
Preheat is touched on
screen.

Defective Controller
output.

Call BKI service technician.
Troubleshoot cause &
replace defective component.

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Summary of Contents for COq

Page 1: ...Convection Oven MODEL COq OPERATION AND MAINTENANCE Serial Numbers 139771 and higher ...

Page 2: ...round trip and 2 hours travel time and performed during regular weekday business hours EXCEPTIONS Any exceptions must be pre approved in advance and in writing by BKI The extended door warranty on convection ovens years 3 through 5 is a parts only warranty and does not include labor travel mileage or any other charges EXCLUSIONS Negligence or acts of God Thermostat calibrations after 30 days from ...

Page 3: ...atures 12 Basic Setup Editing 13 USB Drive Usage 14 Controller Configuration 15 Recipe Editing 16 Cooking 17 Cooking Suggestions 18 Installation 19 Unpacking and Handling 19 Location and Clearance 19 Extraction 19 Wiring 19 General Guidelines 21 Guidelines for European Appliances 21 Operating 21 Safety Cut Out 21 Maintenance 22 Scheduled Maintenance 22 Oven Cleaning Daily 22 Troubleshooting 24 Com...

Page 4: ...ow is the safety alert symbol When you see this symbol on your equipment be alert to the potential for personal injury or property damage Safety Signs and Messages The following Safety signs and messages are placed in this manual to provide instructions and identify specific areas where potential hazards exist and special precautions should be taken Know and understand the meaning of these instruc...

Page 5: ...ossible injury from hot cleaning solution Beware of High Voltage This equipment uses high voltage Serious injury can occur if you or any untrained or unauthorized person installs services or repairs this equipment Always use an Authorized Service agent to service your equipment Keep this manual with the Equipment This manual is an important part of your equipment Always keep it near for easy acces...

Page 6: ...ergencies Be prepared for fires injuries or other emergencies Keep a first aid kit and a fire extinguisher near the equipment You must use a 40 pound Type BC fire extinguisher and keep it within 25 feet of your equipment Keep emergency numbers for doctors ambulance services hospitals and the fire department near your telephone Know your responsibilities as an Employer Make certain your employees k...

Page 7: ...Convection Oven Table of Contents 5 OPERATOR S SIDE Safety Decals N0166 N0202 ...

Page 8: ...age Of Raw Meats Designate an area or shelf strictly for the storage of all raw meats to be used in the oven Raw product must always be stored at temperatures below 38 F 3 C Never store or mix raw foods above cooked foods as this is a health hazard The drippings from raw foods contaminate cooked or processed foods All chicken and chicken parts to be stored overnight must be thoroughly iced down an...

Page 9: ...Convection Oven Operation 7 3 2 1 4 OPERATOR SIDE Power TouchTEC ________ Fan Speed Operation Controls and Indicators Refer to the figure and table below for an explanation of controls and indicators ...

Page 10: ... the Main Power Isolator Circuit Breaker 3 Main Power Switch Turns power to the entire unit on or off When placed in the on position the Touchscreen controller is powered and the lights illuminate When placed in the off position power is removed from the entire unit 4 Analog Touchscreen Controller Used for operation and programming of the oven A built in beeper is used to indicate touchscreen pres...

Page 11: ...d Recipe for 3 seconds COMMON SCREEN FUNCTIONS Touch to return to previous screen Touch SAVE in any screen displayed to save edited value return to previous screen Use and arrows to move cursor under digit to be edited Use and arrows to set digit value Touch GO to enter code The Default Code is 0000 Touch BASIC SETUP Touch to toggle TEMP UNITS between F and C Touch to toggle SIGNAL MODE between Sh...

Page 12: ...ays the Edit Cook Segment screen below Edit Recipe Name Edit Preheat Hold Temps Edit Cook Segment Use and arrows to move cursor under digit to be edited Use and arrows to set digit value Recipe names can be maximum of 13 digits including spaces Use and arrows to move cursor under digit to be edited Use and arrows to set digit value Touch any parameter on this screen to edit its value Ck Temp is th...

Page 13: ...h GO to add Extra time return to previous Recipe screen While oven is Preheating screen displays programmed Preheat temperature Fan Speed Screen displays when the oven is preheated Load product in the oven close the door and touch COOK to start cooking Progress bar displays percentage of total Recipe time completed Time displayed is total remaining Recipe time Single Segment Recipe Multi Segment R...

Page 14: ...rements If Intuitive Cook is enabled the Factor determines the amount of cook time compensation Control Hysteresis is configurable from 1 F to 10 F by 1 F increments Hysteresis is the differential between the temperature the controller turns the heaters off and the temperature it turns the heaters on again Extra Time increment value is configurable to 1 minute or 5 minutes Cook Temperature Offset ...

Page 15: ...e and touch OK Enter Code X 1 2 3 4 5 6 7 8 9 0 Ok Bsp Clr Use numeric pad to enter 4 digit access code Touch OK to enter code Touch Bsp to backspace over last digit on entry line Touch Clr to clear entry line The Default Code is 9999 Touch T beside parameter Beep toggles between Short Long beep patterns for end of cook cycle Units toggles temperature between deg Fahrenheit deg Celsius Lang toggle...

Page 16: ...ecipe to the USB Drive Highlight the Recipe to be saved to the USB Drive and touch SAVE When the upload is complete and the screen displays Data Saved touch Ok Highlight the existing Recipe to be replaced by the Recipe saved from the USB Drive and touch SAVE Read a Factory Controller Configuration from the USB Drive Highlight the Configuration to be read from the USB Drive to the controller and to...

Page 17: ... OFF Pre T adjust idle shutdown time from OFF to 10 20 or 30 min SmCk adjust intuitive cook factor from OFF to values 5 15 in 0 5 increments Touch T beside parameter R1 R2 D1 toggle between OFF Heat Fan Power Lamp Fan Speed V1 toggles between OFF Fan Speed Touch to SAVE settings Touch E beside parameter to open a numeric window to enter parameter value Idle idle power consumption Heat heater power...

Page 18: ...ipe by touching the Recipe name or moving the slider bar up and down When desired Recipe is highlighted touch Edit Use keypad to enter Recipe name Sh toggles between upper lower case Touch Bsp to backspace over last digit on entry line Touch Clr to clear entry line Touch to SAVE settings Temp opens numeric keypad to set segment temperature Set Hold Temp to 0 for no heat in Hold Time opens numeric ...

Page 19: ... PH Preheat C1 C2 C3 Cook Segment HD Hold C2 C3 only shown when enabled Temp programmed segment temperature H displayed when heaters are energized If Hold temperature is 0 Off is displayed in Hold mode Fan segment fan speed setting Time remaining in segment Progress Bar green displays the percentage of segment time elapsed In Preheat displays approach to set point from room temperature Display Tem...

Page 20: ... be adjusted for convection oven use by decreasing the temperature by 25 F and decreasing cooking time about 25 Dishes with cooking times over 45 minutes and that might dry out too much like lasagna or meatloaf should be covered for the first half of the cooking time ...

Page 21: ...rovided around the oven for safety proper operation and ventilation Refer to Chart 1 for required minimum clearances Note that these are minimum clearances If the oven is to be permanently mounted near other immovable objects additional clearance must be provided for connection and service of the oven on both sides All ventilation slots must be kept free from obstruction Extraction Extraction is n...

Page 22: ...l Specifications Europe 230 400 Volts 3Ph Gnd E 50Hz Model Amps Watts L1 15 1 3482 L2 14 7 3400 L3 14 3 3300 Minimum Clearance Combustible Surface Non Combustible Surface Model Height Shipping Weight A B C A B C 850 9 mm 259 KG 152 5 mm 152 5 mm 152 5 mm 51 0 mm 51 0 mm 51 0 mm COq 33 1 2 in 570 lb 6 in 6 in 6 in 2 in 2 in 2 in 1855 8 mm 453 KG 152 5 mm 152 5 mm 152 5 mm 51 0 mm 51 0 mm 51 0 mm VG...

Page 23: ...nation HO7 RN F It is required that the power supply cable connection to the appliance terminal block the earth conductor is to be made at least 50mm longer than the length of the live L and neutral N conductors so that if the supply cable is strained the earth conductor is the last to become disconnected To gain access to the control panel and mains block connection remove the 4 side panel securi...

Page 24: ...ed for use with a water jet DO NOT USE OVEN CLEANER on this machine Caustic cleaners can cause damage to the machine Always wear appropriate personal protection equipment during the cleaning process to guard against possible injury from hot cleaning solution 1 Allow oven to cool below 50 o C 120 o F 2 Turn the Main Power Switch off and disconnect from the Main Power Isolator Circuit Breaker 3 On o...

Page 25: ...ry with a clean cloth 8 Clean the inside of the oven cavity with warm water a sponge and BKI Cleaner Wipe dry with a clean cloth 9 Carefully clean the fan blades in the back of the oven with warm water a sponge and BKI Cleaner Be careful not to bend the blades 10 Clean the outside of the oven with warm water a sponge and BKI Cleaner Wipe the unit dry with a soft cloth 11 Reassemble the oven ...

Page 26: ...place fuse Not all lights illuminate when controller screen is touched to activate oven Failed Light Bulb s Call BKI service technician Replace light bulb s Inner Door not completely closed Close door make certain magnetic latch on handle side of door contacts face of oven Fans Heating Elements do not start when Preheat is touched on controller screen Inner Door completely closed Failed Inner Door...

Page 27: ...tic latch on handle side of door contacts face of oven Inner Door completely closed Failed Inner Door Magnetic Sensor Call BKI service technician Replace magnetic sensor Oven shuts down during Preheat or Cook cycle Main Power Indicator is lit High Limit Thermostat s tripped Call BKI service technician Identify resolve cause of trip failed fan motor reset thermostat s Failed Heating Element Failed ...

Page 28: ...e power supply to the oven ON Fuse Replacement 1 Disconnect the oven power supply by turning OFF the circuit breaker in the power supply service panel 2 Remove the side panel from the control side of the oven 3 Remove the fuse from the fuseholder by inserting a 1 8 3 mm flat screwdriver into the slot in the fuseholder cap While pushing in turn the screwdriver approximately turn counterclockwise Re...

Page 29: ... does not contact other oven components 6 Reattach the side panel to the oven and turn the power supply to the oven ON Pushbutton Switch Contact Blocks 1 Disconnect the oven power supply by turning OFF the circuit breaker in the power supply service panel 2 Remove the side panel from the control side of the oven 3 Release the contact block mount from the pushbutton operator by depressing the relea...

Page 30: ...ide of the Contactor base on the mounting rail then rock the high side down until the release tab snaps in place on the rail 6 Attach the wires to the replacement Contactor Be sure to tighten the terminal screws as specified on the Contactor 7 Reattach the side panel to the oven and turn the power supply to the oven ON Controller 1 Disconnect the oven power supply by turning OFF the circuit breake...

Page 31: ...ient replacement Thermostat in the same orientation as the original Secure nut on Thermostat stem with 12 mm wrench 8 Insert the bulb and capillary of the replacement Thermostat into the oven from the back through the large portion of the capillary keyhole in the oven back 9 Insert the Thermostat bulb and capillary into the Mounts on the Heating Element Be careful not to kink or pinch the capillar...

Page 32: ...ack of oven over the mounting studs and secure with the 3 nuts 6 Connect the wiring to the Motor as detailed in the diagram on the next page 7 The orientation of the yellow and orange wires in the Motor connector establishes the direction of shaft rotation Note orientation of yellow and orange wires in the Motor connector Compare this orientation to the diagram on the next page If necessary unplug...

Page 33: ...Convection Oven Component Replacement 31 Rotation Rotation Rotation Rotation MOTOR HEATING ELEMENT CONNECTION DIGRAM ...

Page 34: ...t from inside the oven 4 Carefully pull the failed Heating Element away from the back of the oven 5 Slide a new Gasket over the terminal ends of the Heating Element and set the replacement Heating Element in position in the oven 6 Secure the Heating Element to the back of the oven with the two mounting screws 7 Connect the wires to the replacement Heating Element from the back of the oven Refer to...

Page 35: ...LATE VGG COq AB55129800 AB55129700 Figure 2 Table 2 CONTROL PANEL MANUAL FAN SPEED CONTROL PROGRAMMABLE FAN SPEED AB30121000 AB30125700 Figure 3 Table 4 CONTROL PLATE CP0046 CONTROLLER AB30115200 Figure 4 Table 4 CONTROL PLATE CP0058 CONTROLLER AB30122300 Figure 5 Table 5 DRIPPING DRAWER w DRAIN DRIPPING DRAWER w o DRAIN AB55130300 WB30126200 Figure 6 Table 6 INNER DOOR AB30115500 Figure 7 Table 7...

Page 36: ...Convection Oven Component Replacement 34 Figure 1 COq Parts 3 4 5 6 7 8 12 14 13 15 16 17 18 20 19 11 10 ...

Page 37: ...038UK 6 LENS LAMPHOLDER 8 LI037UK 6 REPLACEMENT BULB 25 W 230 V 9 T0105 4 THERMOSTAT HIGH LIMIT 10 S0355 1 SWITCH MICRO 11 S0363 1 SWITCH MAGNETIC REED 12 T0170 1 TEMPERATURE PROBE AIR 13 FN0012 CS0022 2 COOLING FAN CORDSET 14 SCR315 8 SCREW 6 32 X 2 15 G0119 1 GASKET INNER DOOR SEAL 16 WB30126000 WB30120900 1 FAN COVER AMERICA FAN COVER EUROPE 17 L0116 L0118 NU059UK 4 2 QTR TURN LATCH AMERICAS NU...

Page 38: ...X 3 4 HEX CAP 3 FB55158610 FB55163403 1 BASE PLATE MOBILE VGG 16 BASE PLATE FIXED VGG 8 4 C0415 4 CASTER 3 SWIVEL W BREAK 5 N0543 1 DECAL EQUIPOTENTIAL GROUND 6 F0191 1 GROUND LUG TWO HOLE STREIGHT 7 F0082 8 THREAD INSERT 1 4 20 STEEL 8 WSH248 18 WASHERED LOCKNUT 1 4 20 ZINC 9 PB55175000 4 LEG BASE 10 F0083 8 THREADED INSERT 10 32 08 13 11 SCR383 8 10 32 x 1 2 SCREW ...

Page 39: ... 2 6 F0394 1 FUSE 8 A 7 FU004UK 1 FUSEHOLDER 8 WH0043 1 WIRING HARNESS CONTROL PANEL 9 R0176 1 RELAY 5 A SOLID STATE 10 R0171 2 RELAY SPDT 230 V 11 TB0096 8 TERMINAL SECTION 3 POLE 12 AWG 12 TB0097 1 END PLATE 3 POLE 12 AWG 13 TB0098 1 TERMINAL JUMPER 2 POLE 12 AWG 14 TB0100 1 TERMINAL SECTION 3 POLE 10 AWG 15 TB0102 2 END PLATE 3 POLE 10 AWG 16 TB0103 4 TERMINAL SECTION 4 POLE 10 AWG 17 TB0104 1 ...

Page 40: ...ART QTY DESCRIPTION 1 S0307 3 CONTACT BLOCK 1 N O 2 FB55164310 1 CONTROL PLATE TOUCH TEC 3 CP0046 1 CONTROLLER OVEN 4 N0580 1 DECAL TOUCH SCREEN 5 FU010UK 1 FUSE 1 2 A 5 x 20 mm 6 FU004UK 1 FUSEHOLDER 5 x 20 mm 7 WH0023 1 HARNESS CONTROL PLATE 8 NUT276 4 NUT 8 32 KEPS 9 LI016UK 1 PILOT LIGHT CLEAR 250V 10 S0304 2 SWITCH OPERATOR 2 POSITION not shown ...

Page 41: ...TION 1 S0307 2 CONTACT BLOCK 1 N O 2 FB55163810 1 CONTROL PLATE COLOR TOUCH TEC 3 CP0048 1 CONTROLLER COLOR TOUCH TEC 4 N0575 1 DECAL COLOR TOUCH SCREEN 5 FU010UK 1 FUSE 1 2 A 5 x 20 mm 6 FU004UK 1 FUSEHOLDER 5 x 20 mm 7 WH0023 1 HARNESS CONTROL PLATE 8 NUT276 4 NUT 8 32 KEPS 9 LI016UK 1 PILOT LIGHT CLEAR 250V 10 S0304 1 SWITCH OPERATOR 2 POSITION not shown ...

Page 42: ...0 1 2 3 Figure 6 Dripping Drawer Table 6 Dripping Drawer ITEM PART QTY DESCRIPTION 1 V0020H 1 HANDLE FOR V0020 BALL VALVE 2 V0020 1 VALVE BALL 3 4 FULL PORT 3 WB30123800 WB30126200 1 DRIPPING DRAWER w DRAIN COq DRIPPING DRAWER w o DRAIN COq ...

Page 43: ... INNER DOOR VGG 5 7 FB55158003 1 MAGNET MOUNT INNER DOOR VGG 5 8 MC0005 8 MAGNET 1 7 8 x 7 8 9 SCR439 5 SCREW 8 32X1 2 PHIL HD BLK 10 SCR007 2 SCREW 8X3 4 PHIL HD TYPE B 11 SCR418 4 SCREW 1 4 20X1 SLTD TRUSS HD 12 SP0045 2 SPACER INNER DOOR VGG 5 13 WSH248 4 WASHERED LOCKNUT 1 4 20 14 WB55157800 1 WELDMENT HINGE VGG 5 15 H0131 1 HANDLE INNER DOOR 16 FB55153751 1 HANDLE COVER 17 SCR060 2 SCREW 20 X...

Page 44: ...4 FLAT S S 2 BLT257 4 BOLT 1 4 20 X 5 8 CARRIAGE 3 FB55148103 1 DOOR LATCH FLAT DOOR VGG 5 4 GL0390 1 GLASS INNER DOOR COq 5 FB55147903 1 HINGE FLAT DOOR VGG 5 6 FB55148003 1 MAGNET MOUNT FLAT OUTER DOOR VGG 5 7 MC0005 8 MAGNET 1 7 8 X 7 8 8 NUT097 4 NUT 1 4 20 SS 18 8 CAP 9 SP0031 4 SPACER TEFLON DOOR GLASS 10 WSH268 8 WASHER TEFLON VG ...

Page 45: ... 7 FB55140803 or FB45443203 1 LATCH PLATE OUTER DOOR VGG 5 LATCH PLATE OUTER DOOR VGG 8 8 FB55140503 or FB30121403 1 HINGE PLATE OUTER DOOR VGG 5 HINGE PLATE OUTER DOOR COq w VGG GLASS 9 WSH246 4 WASHER 10 INT TOOTH S S 10 FB55141003 FB45455703 1 MAGNET MOUNT OUTER DOOR VGG 5 MAGNET MOUNT OUTER DOOR VGG 8 11 MC0005 7 MAGNET 1 7 8 X 7 8 12 FB55140903 FB55126503 1 MAGNETIC CATCH BRKT OUTER DOOR VGG ...

Page 46: ...Convection Oven Wiring Diagrams 44 Wiring Diagrams L1 L2 L3 G 10 10 9 9 3 2 1 L1 L2 L3 N G ...

Page 47: ...Convection Oven Wiring Diagrams 45 L1 L2 L3 N E 10 10 9 9 3 2 1 L1 L2 L3 N G ...

Page 48: ...P O Box 80400 Simpsonville S C 29680 0400 USA http www bkideas com Made and printed in the U S A LI0216 0204 ...

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