Appendix: Service and warranty information
SERVICE INFORMATION
Warranty Service:
Please go to the service and support section on our website
www.bkprecision.com
to obtain an RMA
#. Return the product in the original packaging with proof of purchase to the address below. . Clearly state on the RMA
form the performance problem and return any leads, probes, connectors and accessories that you are using with the
device.
Non-Warranty Service:
Please go to the service and support section on our website
www.bkprecision.com
to obtain an
RMA #. Return the product in the original packaging to the address below. Clearly state on the RMA form the performance
problem and return any leads, probes, connectors and accessories that you are using with the device. Customers not on
open account must include payment in the form of a money order or credit card. For the most current repair charges
please refer to the service and support section on our website.
Return all merchandise to B&K Precision Corp. with prepaid shipping. The flat-rate repair charge for Non-Warranty Service
does not include return shipping. Return shipping to locations in North American is included for Warranty Service. For
overnight shipments and non-North American shipping fees please contact B&K Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address, contact name, phone number and
description of problem.
LIMITED ONE-YEAR WARRANTY
B&K Precision Corp. warrants to the original purchaser that its products and the component parts thereof, will be free from
defects in workmanship and materials for a period of one year from date of purchase.
B&K Precision Corp. will, without charge, repair or replace, at its option, defective product or component parts. Returned
product must be accompanied by proof of the purchase date in the form of a sales receipt.
To obtain warranty coverage in the U.S.A., this product must be registered by completing a warranty registration form on
our website
www.bkprecision.com
within fifteen (15) days of purchase.
Exclusions: This warranty does not apply in the event of misuse or abuse of the product or as a result of
unauthorized alterations or repairs. The warranty is void if the serial number is altered, defaced or removed.
B&K Precision Corp. shall not be liable for any consequential damages, including without limitation damages resulting
from loss of use. Some states do not allow limitations of incidental or consequential damages. So the above limitation or
exclusion may not apply to you.
This warranty gives you specific rights and you may have other rights, which vary from state-to-state.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
8500 DC Load Series
Version: February 4, 2009
Page 74 of 76
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