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User’s Manual 

XQ-840 Series 

 

THERMAL LABEL PRINTER 

Ver. 1.00 

 

 

 

 

 

http://www.bixolon.com

 

Summary of Contents for XQ-840 Series

Page 1: ...User s Manual XQ 840 Series THERMAL LABEL PRINTER Ver 1 00 http www bixolon com...

Page 2: ...2 4inch THERMAL LABEL PRINTER 3 194 x 273 x 212 W x D x H 4 Support for multiple interfaces Standard Ethernet USB A Type USB Host Bluetooth Wi Fi 5 Easy media loading 6 Can print a range of barcodes...

Page 3: ...ning Warnings must be heeded carefully in order to prevent serious physical harm Caution Cautions must be heeded in order to prevent minor injuries equipment damage or data loss Symbol Information DC...

Page 4: ...2 Pause Cancel 26 5 2 1 Pause Resume Function 26 5 2 2 Print Cancellation 26 5 3 Media Calibration 27 5 3 1 About Media Calibration 27 5 3 2 When Is Media Calibration Required 27 5 3 3 How To Perform...

Page 5: ...Ver 1 00 5 XQ 840 Series 7 Appendix 40 7 1 Specifications 40 7 2 Label Types 40...

Page 6: ...s technological issues and areas 1 Programming SLCS Manual This manual provides information on label printer commands 2 mPrint Manual This manual provides information on printing PDF file image and We...

Page 7: ...fit perfectly with the outlet do not plug in Be sure to use only standardized multi outlets You must use only the supplied adapter It is dangerous to use other adapters Do not pull the cable to unplu...

Page 8: ...disassemble repair or remodel it for yourself Call your dealer when you need these services Do not touch the blade of auto cutter Install the printer on the stable surface If the printer falls down it...

Page 9: ...ontent Confirmation The following items should all be contained in the printer package Contact the dealer from which the purchase was made if any item is damaged and or missing XQ 840 Series Power Cor...

Page 10: ...Ver 1 00 10 XQ 840 Series 2 Product Part Names Feed Button Cover Lever Printer Head Media Holder Sensor Media Cover Cover STD Pause Button Media Guide Tablet Power Button Micro USB...

Page 11: ...Ver 1 00 11 XQ 840 Series Fan Fold Media Cover Power Jack Power Switch LAN Ethernet USB A Type...

Page 12: ...ge 3 1 Printer Installation Placings Install the printer in a location that meets the following conditions Allow sufficient space around the printer for proper ventilation Install the printer on a fla...

Page 13: ...AC DC adapter jack to the printer power connector 4 Connect the power cord to the AC DC adapter 5 Connect the power cord to a power source outlet Note When the power cord is connected the tablet devic...

Page 14: ...you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally Pay attention to the direction in which you insert the power cable Warning Be sure to turn off the p...

Page 15: ...t Cable 3m or less CAT 5 or higher UTP Cable Caution Connecting unshielded communication cables is in violation of EMC standards Use the cable approved by us Do not bundle the communication cable with...

Page 16: ...SB For development purposes Bluetooth Wi Fi 1 Turn off the power switch 2 Connect the communication cable to the printer communication port to be used Connect LAN Ethernet cable to the Ethernet port C...

Page 17: ...s on your tablet device 3 4 1 Ethernet 1 Open the settings app and go to the Settings 2 Select Ethernet and switch it on 3 Select Ethernet configuration to configure the settings 4 Connect the Etherne...

Page 18: ...4 2 Bluetooth 1 Open the settings app and go to the settings 2 Select Bluetooth and switch it on 3 Select the device you wish to pair with 4 After authentication process check that the device is conne...

Page 19: ...0 Series 3 4 3 Wi Fi 1 Open the settings app and go to the settings 2 Select Wi Fi and switch it on 3 Select a device to connect 4 After authentication process check whether the device is connected To...

Page 20: ...ver and open the media cover 2 Spread the media holder and insert media as shown 3 Feed the paper between the Media Guide and Media Holder Guide on both side Whether the media is rolled outside or ins...

Page 21: ...e careful not to pinch your fingers Do not open the print head levers while the printer is printing The printer may be damaged Change the media when the printer is not receiving data or data may be lo...

Page 22: ...int Standby Press Press the button softly and release it immediately Feed Mode Print Standby Press Press the button for two seconds and continue to hold Stand alone Configuration Mode During Printing...

Page 23: ...s Paused Temporarily Wait For Button Input Green Blink Green Blink Cover Close Mode Wait For Button Input Orange On Orange On Mode Switching Mode Switching Notification Red On Orange On Error Mode Pap...

Page 24: ...lowing 1 Make sure that the media roll has been installed properly 2 Turn on the power while holding down the feed button The self test begins It takes about 10 seconds before starting self test 3 The...

Page 25: ...essed at specific LED color combination the corresponding printer operation will be selected 5 1 2 Function List Of Stand alone Configuration Mode Sequence Number LED 1 LED 2 Printer Operation Color S...

Page 26: ...again to resume printing 5 2 2 Print Cancellation 1 During label printing and or pause mode pressing the Cancel button enters the print cancellation mode 2 The following processes occur in the print c...

Page 27: ...n the printer is installed first time When the newly installed paper is a different paper type When printer position is not accurate or printer does not stop in the right position 5 3 3 How To Perform...

Page 28: ...from the configured paper type After reset with factory settings Caution Contact the customer center if the printer does not execute Smart media detection function 5 5 Gap Sensor Auto Calibration Mode...

Page 29: ...ion mode function 5 7 Cover Closing Mode 5 7 1 About Cover Closing Mode The printed area may become out of range of paper if the paper is not in the accurate printing position when the cover is opened...

Page 30: ...de function 5 9 Factory Reset This function is used to reset the printer settings to factory default settings 1 Make sure that media roll has been installed properly 2 Press the Feed Button for two se...

Page 31: ...Use a peeler to automatically separate the printed media from the liner For peeler model install media in the following ways 1 Open the media cover 2 Open the peeler cover 3 Set the peeler switch to t...

Page 32: ...Ver 1 00 32 XQ 840 Series 4 Remove the media and insert the media through the slot 5 Close the peeler cover 6 Close the media cover until a click sound is heard O X Remove...

Page 33: ...not receiving data or data may be lost The peeler function is only available for label media When the peeler is switched on the next label will not be printed unless the printed label is removed from...

Page 34: ...r externally is done as follows 5 11 1 Printer Preparation Remove the rear media supply cover on the back side of the printer with a knife or other cutting instrument Caution Take care not to injure t...

Page 35: ...hown below and open the media cover 2 Adjust media holders to the media width by using the fix tool Caution Do not open the print cover while the printer is operating otherwise the printer may be dama...

Page 36: ...0 Series 5 12 Auto Cutter Option For auto paper cutting products equipped with auto cutter are available Auto Cutter can be controlled by command The paper installation method is the same as paper wit...

Page 37: ...After cleaning the head do not use the printer until the alcohol used for cleaning evaporates completely 1 2 min Note Perform the cleaning process each time the media roll is replaced to prevent prin...

Page 38: ...1 Open the media cover and remove the media 2 Pull the roller holders and separate the roller assembly 3 Assemble new roller assembly in reverse order Caution Make sure to turn the printer power off p...

Page 39: ...e and use it to remove adhesive foreign substances or other pollution materials Caution Clean the parts when there is a degradation of performance in printing quality or media detection After cleaning...

Page 40: ...130 mm Max 5 12 Core 25 4 38 1 mm 1 1 5 AC Adapter SMPS Input Voltage AC 100 240V Frequency 50 60 Hz SMPS Output Voltage DC 24V 5 SMPS Output Current 2 5A Usage Conditions Temperature 0 40 Operating...

Page 41: ...n the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF Electronics such as printers are prone...

Page 42: ...liers des bagues des montres ou des certificats d employ proximit loignez vous galement de l imprimante car il est dangereux que certaines parties du corps entrent en contact avec celle ci Si un objet...

Page 43: ...e when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manua...

Page 44: ...r types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local...

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