BIXOLON SMP6200II, User Manual, Page: 66 / 70

Rev. 1.00
- 66 -
SMP6200II
19-5 Precautions when installing/removing thermal paper
- Automatic loading may not work if the thermal head touches the platen roller for a long
time without thermal paper as they might get stuck together. If this problem occurs,
remove the platen roller block and install it again.
- Tilted installation of thermal paper may cause printing problems. Feed the paper until the
paper comes out straight or install again after removing the platen roller block.
- Do not pull the paper with excessive force as it might cause problems to the printer
mechanism.
- Thermal papers loose elasticity in an environment of high humidity, which causes
problems in printing and cutting. Check the performance sufficiently in high humidity
situations.
19-6 Cleaning thermal head
The thermal head must be cleaned as dirt built up on the surface of the thermal head may
cause printing problems when it is used for a long time without cleaning.
Clean the head after it has cooled down sufficiently as the temperature of the thermal and
peripherals right after printing can be very high.
The procedure for cleaning is as follows.
- Turn off the printer.
- Press the platen roller block separation lever and move the block up and open.
- Soak the soft cotton swab in alcohol, and clean the dirt from the thermal head with the
swab.
- When the alcohol is completely dried, install the platen roller block.