Vacuum cleaner won’t turn on
Possible causes
Remedies
1. Power cord not firmly plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Extension cord not connected properly to unit cord
3. Check connection
Vacuum cleaner won't pick up dirt
Possible causes
Remedies
1. Incorrect height adjustment
1. Adjust powerfoot to correct height setting
2. Hose not attached to suction opening
2. Grasp hose grip and firmly push onto the base
3. Twist 'n Snap hose not securely attached
3. Make sure Twist 'n Snap hose is snapped
into position
4. Dust bag is full
4. Replace with new dust bag
5. Rotating floor brush bristles worn
5. Replace brush
6. Rotating floor brush jammed
6. Remove brush and clean debris from
brush ends
7. Clog in vacuum
7. Follow instructions for clearing clogs on page 12
Tools won't pick up dirt
Possible causes
Remedies
1. Crack or hole in hose
1. Replace hose
2. Vacuum hose, wand or tools clogged
2. Follow instructions for clearing clogs
Vacuum cleaner difficult to push
Possible causes
Remedies
1. Incorrect height adjustment
1. Turn floor surface selector to next
highest setting
2. Rotating floor brush not rotating
2. Check drive belt and brush
Please do not return this product to the store.
For any questions or concerns, BISSELL BigGreen Commercial is
happy to be of service. Contact us directly at 800-242-1378.
T
roubleshooting – Pro PowerForce
®
WARNING:
To reduce the risk of injury from moving parts, turn off vacuum cleaner and
disconnect from power outlet before performing troubleshooting steps.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a
BISSELL BigGreen Commercial product.
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