Prepared by Monique Lania
8
Call Servicing Guide ProHeat Protech 7920F
Consumer states unit
will spray through the hose
, but
not to the floor.
Solution 1:
The unit may have lost prime.
Turn unit off and hold the trigger in for 30 seconds
Yes
How?
No
No, refer to
authorized service
centre
No, proceed to solution 2
Yes, problem solved
Yes, pour hot tap water (½ - 1
cup) into the flow indicator
Let the unit sit for about 30 seconds. Put flow
indicator cap on. Turn unit on. Does water came out
through to the floor now?
Squeeze and release the trigger, does the trigger spring back when released?
No, refer consumer to an
Authorized Service Center
Check the square valve on unit
Switch the unit on. Manually press the trigger
Use screw driver to remove screws in upper
handle. Remove the upper handle of the unit
No, Advise customer to
call Bissell Free Call
1800 number again and
press option 3 for spare
parts and order
replacement handle
Yes, proceed to
solution 2
Fill tank-in-tank with hot water and replace in unit
Turn unit on. Remove the cap from the flow indicator located on
the left hand side of the tank-in-tank assembly. Does water come
through the flow indicator when the trigger is pressed?
Inspect handle, is the push rod moving in
relationship to the trigger.
Yes, re-install
handle
Place a towel under the
machine or make sure the
machine is on a surface that
would not be damaged by
water
Is the square valve in place?
