BISSELL.com
7
Problem
Possible Cause
Remedies
Vacuum
won’t pick
up dirt
Filter is dirty.
Remove and rinse the filters. Allow enough time
to dry properly before reinserting.
There is a clog in the vacuum.
Remove the foot and extension wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Dirt tank is not seated correctly.
Remove the tank and reseat properly.
Dirt is
escaping
from the
vacuum
Dirt tank is full.
Empty the tank.
Filter is missing or dirty.
Check to see if the filter is in place. Clean if
necessary.
There is a clog in the vacuum.
Remove the foot and extension wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Brush roll
doesn’t
rotate
Wrong power mode is being used.
Make sure switch is pushed all the way to
carpet cleaning mode.
Brush roll has lodged debris or
other entanglements, keeping the
brush from rotating.
Unplug to reset brush motor, checking for and
removing debris before turning on. If problem
persists, disconnect foot, remove bottom cover
and clear debris & suction path.
Troubleshooting
For a comprehensive walkthrough of your product and support visit
support.BISSELL.com
.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you’ll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Warranty
2-Year limited warranty, may vary by state. Visit
support.BISSELL.com
or call 1-800-237-7691
for complete warranty information.
