T
roubleshooting
w w w . b i s s e l l c o m m e r c i a l . c o m 8 5 5 . 5 4 4 . 7 3 3 6
9
Red Sensor Light is On
Possible causes
Remedies
1. Vacuum Bag is full
1. Replace Vacuum Bag with a new one
2. Possible obstruction in hose or power head
2. Check hose and brush roll for obstruction and clear the area
Machine shuts off and red light stays on
Possible causes
Remedies
1. Brush is blocked
1. Turn off unit and clear the brush area of any large debri
Low Suction
Possible causes
Remedies
1. Dust Bag is Full
1. Replace Dust Bag
2. Wand is not installed properly
2 Secure the wand properly to ensure no air leaks
Poor Pick Up
Possible causes
Remedies
1. Brush not adjusted to the proper height
1. Adjust the height adjustment to confirm you're at the right
carpet height
2. Brush is worn out
2 Replace the brush
Vacuum motor is not working
Possible causes
Remedies
1. Electrical outlet not working
1 Check to make sure vacuum is plugged in properly
2. Air path obstructed
2. Check electrical source
3. Check to make sure the vacuum button is ON
4. Check for any air flow obstructions
5 Switches might need to be replaced
Brush Motor is not working
Possible causes
Remedies
1. Brush Motor is not working
1. Check to make sure vacuum is plugged in properly
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-855-544-7336.
WARNING:
to reduce the risk of fire, electric
shock, or injury,turn power
off and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.
