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T

roubleshooting

Vacuum cleaner won’t turn on

Possible causes 

Remedies

1.

  Power cord not plugged in 

1.

  Check electrical plug

2.

  Blown fuse/tripped breaker 

2.

  Check/replace fuse or reset breaker

3.

  Thermal protector activated 

3.

  Allow cleaner to cool for 30 minutes, see 

  

 

pg.  13

4.

  Handle not fully attached 

4.

  Remove handle and reinstall

Brush not rotating

Possible causes  

Remedies

1.

  Brush switch turned to “Off” 

1.

  Make sure brush switch is in “On” position

2.

  Vacuum is in upright position 

2.

  Recline vacuum to operate brush

3.

  Brush is jammed 

3.

  Remove obstruction or debris (pg. 14), 

  

 

unplug cleaner to reset brush (pg. 14)

4.

  Brush needs to be reset 

4.

  Unplug cleaner to reset brush (pg. 14)

5.

  Handle not fully attached 

5.

  Remove handle and reinstall

Vacuum cleaner won’t pick up or low suction

Possible causes 

Remedies

1.

  Incorrect height setting 

1.

  Turn dial to lower setting

2.

  Hose wand not properly positioned 

2.

  Make sure hose wand is fully seated in 

  

 

base and diverter is in down position

3.

  Dirt container not installed properly 

3.

  Check assembly of upper and lower portions,

  

 

correctly position and snap into place

4.

  Dirt container full 

4.

  Empty dirt container

5.

  Clog in cleaner 

5.

  Follow instructions on pg. 12-13 for 

  

 

clearing  clogs

6.

  Filters are dirty 

6.

  Check and clean foam filter, check and 

  

 

replace HEPA filter cartridge if needed

7.

  Hose not properly attached 

7.

  Make sure hose collar is twisted to 

  

 

lock  position

 WARNING: 

To reduce the risk of 
electric shock, turn 
power OFF and discon-
nect polarized plug from 
electrical outlet before 
performing maintenance 
or troubleshooting.

ug203-1369_5770_507.indd   16

ug203-1369_5770_507.indd   16

5/31/07   1:17:06 PM

5/31/07   1:17:06 PM

Summary of Contents for 5770 SERIES

Page 1: ...ety Instructions 4 Product View 5 Assembly 6 9 Operation 10 15 Maintenance and Care 16 17 Troubleshooting 18 Consumer Services 19 Replacement Parts 20 Warranty ug203 1369_5770_507 indd 1 ug203 1369_57...

Page 2: ...lso stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a question you ll receive fast considerate assistance My great grandfather invented the floor sw...

Page 3: ...int hair and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts Turn off all controls before plugging or unplugging vacuum cle...

Page 4: ...lease Button Carrying Handle Filter Door Latch Screen HEPA Filter Cartridge inside Filter Tray foam filter inside Brush Window Power Switch Brush Switch Hose Collar Combination Brush Lower Hose Clip H...

Page 5: ...top of the handle Insert the hose wand fully into the hose base Note It is important that the hose is fully inserted into the base for the suction air to be directed properly to the foot during floor...

Page 6: ...There are seven height settings available for various floor surfaces Turn the dial on the foot of the cleaner to the desired setting Lowest setting For bare floors Medium settings For short and medium...

Page 7: ...on for the useful lifetime of the product keeping your vacuum cleaner and fresher Note This should not replace normal cleaning and maintenance procedures Microban is a registered trademark of Microban...

Page 8: ...gitation is needed to remove debris Crevice tool Use in tight narrow spaces Telescoping extension wand Use with desired attachment for a longer reach To extend the wand twist the collar to Unlock and...

Page 9: ...ottom after the dirt empties Method 2 place a plastic bag over the bottom of the dirt container Push the emptying button through the plastic to open the bottom 2b After the dust settles close the bott...

Page 10: ...be checked monthly and washed as needed to maintain performance More or less frequent cleaning may be required based on individual vacuuming habits and types of debris picked up 1 The foam filter is...

Page 11: ...at the top of the HEPA filter cartridge and pull cartridge away from the cleaner 3 Replace the used HEPA filter cartridge with a new one Note To avoid damaging the HEPA filter cartridge and reducing...

Page 12: ...6 While dirt container is removed check dirt inlet for clogs 7 Remove the hose from the cleaner by twisting the collar counterclockwise Straighten the hose and check for a clog 8 Check diverter area a...

Page 13: ...ect it from overheating When the thermal protector activates the main vacuum motor will stop operating If this happens proceed as follows 1 Turn the cleaner OFF and unplug from electrical outlet 2 Che...

Page 14: ...roll Do not attempt to disassemble the vacuum foot or to remove the brush roll If you feel it needs to be checked or replaced call BISSELL Consumer Services or visit the website to locate an authoriz...

Page 15: ...ld be checked regularly for clogs or debris wrapping around the brush 1 Remove tool from hose or front of vacuum 2 Twist collar so opening is at the top and lift top cover to remove 3 Remove the brush...

Page 16: ...move handle and reinstall Vacuum cleaner won t pick up or low suction Possible causes Remedies 1 Incorrect height setting 1 Turn dial to lower setting 2 Hose wand not properly positioned 2 Make sure h...

Page 17: ...re dirt container is correctly positioned and snapped into place 5 Dirt container not assembled properly 5 Check screen upper and lower portions of the dirt container for proper assembly 6 Hose not in...

Page 18: ...Consumer Services Or visit the BISSELL website www bissell com When contacting BISSELL have model number of cleaner available Please record your Model Number ___________________ Please record your Pu...

Page 19: ...with Microban 5 203 1381 Wide TurboBrush 6 203 1367 Pet Wide TurboBrush 7 203 1364 Telescoping Wand 8 203 1373 Metal Telescoping Wand 9 203 1365 Combination Brush 10 203 1363 Crevice Tool 11 203 1366...

Page 20: ...Services to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Se...

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