background image

28 | 第四章:帮助信息

4�4

 

问题解答

问题

解决方法

1. 系统没有电,电源指示灯不亮,电源风

扇不转动。

2. 键盘上的指示灯不亮。

1. 确定电源线是否接好。

2. 更换线材。

3. 联系技术支持。

系统不起作用。键盘指示灯亮,电源指示

灯亮,硬盘正常运作。

用力按压内存两端,确保内存安置于插槽

中。

系统不能从硬盘启动,能从光盘启动。

1. 检查硬盘与主板的连线,确定各连线是

否确实接好,检查标准CMOS设置中的驱

动类型。

2. 硬盘随时都有可能坏掉,所以备份硬盘

数据是很重要的。

系统只能从光盘启动。硬盘能被读,应用

程序能被使用,但是不能从硬盘启动。

1. 备份数据和应用程序。

2. 重新格式化硬盘。用后备盘重新安装应

用程序和数据。

屏幕提示“Invalid Configuration” 或

“CMOS Failure”。

再次检查系统设备,确定设定是否正确

安装了第二个硬盘

再次检查系统设备,确定设定是否正确

安装了第二个硬盘后,系统不能启动。

1. 正确设置主/从硬盘跳线。

2. 运行安装程序,选择正确的驱动类型。

与驱动器厂商联系,寻求驱动兼容性的技

术支持。

CPU过热保护系统

在开启系统数秒后如有自动关机的现象,这说明CPU保护功能已被激活。CPU过热时,

防止损坏CPU,主机将自动关机,系统则无法重启。

此种情况下,请仔细检查。

1. CPU 散热器平放在CPU表面。

2. CPU风扇能正常旋转。

3. CPU风扇旋转速度与CPU运行速度相符。

确认后,请按以下步骤缓解CPU保护功能。

1. 切断电源数秒。

2. 等待几秒钟。

3. 插上电源开启系统。

或是:

1. 清除CMOS数据。(查看“Close CMOS Header: JCMOS1” 部分)

2. 等待几秒钟。

3. 重启系统。

Summary of Contents for H310MDC2

Page 1: ...this publication and to make changes to the contents here without obligation to notify any party beforehand Duplication of this publication in part or in whole is not allowed without first obtaining...

Page 2: ...t CPU 8 2 2 Install a Heatsink 10 2 3 Connect Cooling Fans 11 2 4 Install System Memory 11 2 5 Expansion Slots 13 2 6 Jumper Switch Setting 14 2 7 Headers Connectors 15 Chapter 3 UEFI BIOS Software 18...

Page 3: ...the edge do not try to bend or flex the board Do not leave any unfastened small parts inside the case after installation Loose parts will cause short circuits which may damage the equipment Keep the c...

Page 4: ...internal header 6x USB 2 0 port 2 on rear I Os and 4 via internal header Expansion Slots 2x PCIe 2 0 x1 Slot 1x PCIe 3 0 x16 Slot Rear I Os H310MHC2 1x PS 2 Mouse Keyboard Port 1x VGA Port 1x HDMI Po...

Page 5: ...s at same time and the display output configuration can be selected in Intel graphics driver utility To configure 7 1 channel audio you have to use a chassis with HD front panel audio module and enabl...

Page 6: ...6 Chapter 1 Introduction 1 5 Motherboard Layout H310MHC2 Note represents the 1st pin...

Page 7: ...Chapter 1 Introduction 7 H310MHC2 H310MDC2 H310MDC2 Note represents the 1st pin...

Page 8: ...installation and make good preservation for future use When the CPU is removed cover the pin cap on the empty socket to ensure pin legs won t be damaged The motherboard might equip with two different...

Page 9: ...e processor straight down without tilting or sliding the processor in the socket Step 5 Hold the CPU down firmly and then lower the lever to locked position to complete the installation Note Ensure th...

Page 10: ...losest to the CPU fan connector Step 2 Press down two fasteners at one time in a diagonal sequence to secure the CPU fan assembly in place As each fastener locks into position a click should be heard...

Page 11: ...1 Ground 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan SYS_FAN1 System Fan Header Pin Assignment 1 Ground 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan Note CPU_FAN1 SYS_FAN1 support 4...

Page 12: ...l it all the way out and try again Memory Capacity DIMM Socket Location DDR4 Module Total Memory Size DIMMA1 4GB 8GB 16GB Max is 32GB DIMMB1 4GB 8GB 16GB Dual Channel Memory Installation Please refer...

Page 13: ...pansion Card You can install your expansion card by following steps Read the related expansion card s instruction document before install the expansion card into the computer Remove your computer s ch...

Page 14: ...tore the BIOS safe setting and the CMOS data Please carefully follow the procedures to avoid damaging the motherboard Pin 1 2 Open Normal Operation Default Pin 1 2 Close Clear CMOS data Clear CMOS Pro...

Page 15: ...18 Ground 6 5V 19 Ground 7 Ground 20 NC 8 PW_OK 21 5V 9 Standby Voltage 5V 22 5V 10 12V 23 5V 11 12V 24 Ground 12 3 3V ATXPWR2 ATX Power Source Connector The connector provides 12V to the CPU power ci...

Page 16: ...r on button 8 Reset control 16 Ground SATA_1 _2 _3 _4 Serial ATA Connectors These connectors connect to SATA hard disk drives via SATA cables Pin Assignment 1 Ground 2 TX 3 TX 4 Ground 5 RX 6 RX 7 Gro...

Page 17: ...ght in 3 Mic Power 4 GPIO 4 Audio Power 5 Right line in 5 RT Line Out 6 Jack Sense 6 RT Line Out 7 Front Sense 7 Reserved 8 Key 8 Key 9 Left line in 9 LFT Line Out 10 Jack Sense 10 LFT Line Out Note I...

Page 18: ...enables automated updating while in the Windows environment Using this utility the BIOS can be updated from a file on a hard disk a USB drive a flash drive or a USB hard drive or a CD ROM or from the...

Page 19: ...tering the BIOS setup please go to the Save Exit using the Restore Defaults function to load Optimized Defaults and select Save Changes and Reset to restart the computer Then the BIOS Update is comple...

Page 20: ...press DEL key to enter BIOS setup After entering the BIOS setup please go to the Save Exit using the Restore Defaults function to load Optimized Defaults and select Save Changes and Reset to restart t...

Page 21: ...ystem 7 While the system boots up and the full screen logo shows up press DEL key to enter BIOS setup After entering the BIOS setup please go to the Save Exit using the Restore Defaults function to lo...

Page 22: ...mation and content about following software are subject to be changed without notice For better performance the software is being continuously updated The information and pictures described below are...

Page 23: ...oblem you may have encountered and then send these information to our tech support department to help you fix the problem After filling up this information click Send to send the mail out A warning di...

Page 24: ...set Outlook Express as your default e mail client application program We will not share customer s data with any other third parties so please feel free to provide your system information while using...

Page 25: ...erating system Click on each device driver to launch the installation program B Software Installation To install the software please click on the Software icon The setup guide will list the software a...

Page 26: ...on Cache initialization 34 CPU post memory initialization Application Processor s AP initialization 35 CPU post memory initialization Boot Strap Processor BSP selection 36 CPU post memory initializati...

Page 27: ...Assign Resources 97 Console Output devices connect 98 Console input devices connect 99 Super IO Initialization 9A USB initialization is started 9B USB Reset 9C USB Detect 9D USB Enable A0 IDE initial...

Page 28: ...files 2 Reformat the hard drive Re install applications and data using backup disks Screen message shows Invalid Configuration or CMOS Failure Review system s equipment Make sure correct information...

Page 29: ...2 DIMM ECC 4 8 16 DDR4 www biostar com tw 4x SATA III 6Gb s LAN RTL8111H 10 100 1000 ALC887 7 1 USB 4 x Gen1 3 1 USB 2 2 6 x USB 2 0 2 4 2 x PCIe 2 0 x 1 1 x PCIe 3 0 x 16 H310MHC2 1 x PS 2 1 x VGA 1...

Page 30: ...I Os und 2 via interne Header 6x USB 2 0 Port 2 hintere I Os und 4 via interne Header Erweiterungsanschl sse 2x PCIe 2 0 x1 Slot 1x PCIe 3 0 x16 Slot Hintere I Os H310MHC2 1x PS 2 Keyboard Maus 1x VGA...

Page 31: ...M ECC 4 8 16 DDR4 www biostar com tw 4x SATA III RTL8111H 10 100 1000 ALC887 7 1 USB 4 USB 3 1 Gen1 2 2 6 USB 2 0 2 4 2x PCIe 2 0 x1 1x PCIe 3 0 x16 H310MHC2 1 PS 2 1 VGA 1 HDMI 1 2 USB 2 0 2 USB 3 1...

Page 32: ...or los distribuidores internos Ranura 6x USB 2 0 2 en las entrada salidas posteriores y 4 por los distribuidores internos Ranuras de Extinci n Ranura 2x PCIe 2 0 x1 Ranura 1x PCIe 3 0 x16 Panel traser...

Page 33: ...10 100 1000 Mb s Half Full ALC887 7 1 Channels High Definition Audio 4x USB 3 1 Gen1 2 I O 2 6x USB 2 0 2 I O 4 2x PCIe 2 0 x1 1x PCIe 3 0 x16 I O H310MHC2 1x PS 2 1x VGA 1x HDMI 1x LAN 2x USB 2 0 2x...

Page 34: ...34 APPENDIX I Specifications in Other Languages this page intentionally left blank...

Page 35: ...FCC FCC 15 Class B BIOSTAR BIOSTAR BIOSTAR CE 2004 108 CE 2006 95 CE 1999 05 CE...

Page 36: ...2 3 1 1 3 1 2 3 1 3 4 1 4 5 1 5 6 8 2 1 CPU 8 2 2 10 2 3 11 2 4 11 2 5 13 2 6 14 2 7 15 UEFI BIOS 18 3 1 UEFI BIOS 18 3 2 BIOS 18 3 3 22 25 4 1 25 4 2 AMI BIOS 26 4 3 AMI BIOS 26 4 4 28 I 29...

Page 37: ...3 H310MHC2 H310MDC2 1 1 0 45 1 2 Serial ATA x2 ATX I O x1 x1 x1...

Page 38: ...tw 4 SATA III 6Gb s RTL8111H 10 100 1000 Mb s ALC887 8 USB 4 USB 3 1 Gen1 2 2 6 USB 2 0 2 4 2 PCIe 2 0 x1 1 PCIe 3 0 x16 H310MHC2 1 PS 2 1 VGA 1 HDMI 1 LAN 2 USB2 0 2 USB3 1 Gen1 3 H310MDC2 1 PS 2 1 V...

Page 39: ...5 H310MHC2 H310MDC2 1 4 H310MHC2 H310MDC2 Intel HDMI DVI D VGA HDMI 4096 x 2160 24Hz HDMI 1 4 VGA 1920 x 1200 60Hz DVI D 1920 x 1200 60Hz HD 2 8 HD O S 2 4 5 1 7 1 2 4 5 1 7 1...

Page 40: ...6 1 5 H310MHC2 1...

Page 41: ...7 H310MHC2 H310MDC2 H310MDC2 1...

Page 42: ...8 2 1 CPU 1 CPU CPU 2 3...

Page 43: ...9 H310MHC2 H310MDC2 4 CPU CPU 5 CPU LGA1151 CPU CPU CPU CPU...

Page 44: ...10 2 2 1 CPU CPU CPU 2 2 CPU CPU CPU CPU...

Page 45: ...11 H310MHC2 H310MDC2 2 3 CPU_FAN1 CPU 1 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan SYS_FAN1 1 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan CPU_FAN1 SYS_FAN1 4 3 GND 2 4 DDR4...

Page 46: ...12 1 DIMM DIMM DIMM 2 DIMM DIMM DIMM DIMM DIMM DIMMA1 4GB 8GB 16GB 32GB DIMMB1 4GB 8GB 16GB DIMMA1 DIMMB1 Disabled O X Disabled X O Enabled O O O X...

Page 47: ...13 H310MHC2 H310MDC2 2 5 PEX16_1 PCI Express Gen3 x16 PCI Express 3 0 16GB s 32GB s PEX1_1 PEX1_2 PCI Express Gen2 x1 PCI Express 2 0 0 5GB s 1GB s BIOS...

Page 48: ...14 2 6 close open Pin Pin Pin 1 2 JCMOS1 CMOS CMOS BIOS Pin 1 2 Pin 1 2 CMOS CMOS 1 AC 2 1 2 1 2 3 5 4 CMOS 1 2 5 AC 6 Del BIOS...

Page 49: ...310MDC2 2 7 ATXPWR1 ATX ATX24 pin 13 3 3V 1 3 3V 14 12V 2 3 3V 15 3 16 PS_ON 4 5V 17 5 18 6 5V 19 7 20 NC 8 PW_OK 21 5V 9 5V 22 5V 10 12V 23 5V 11 12V 24 12 3 3V ATXPWR2 ATX CPU 12V 1 12V 2 12V 3 4 AT...

Page 50: ...D 13 Power LED 6 HDD LED 14 Power LED 7 15 8 Reset control 16 SATA_1 _2 _3 _4 ATA SATA SATA 1 2 TX 3 TX 4 5 RX 6 RX 7 JFRONT_USB3_1 USB 3 1 Gen1 PC USB 1 VBUS0 11 D2 2 SSRX1 12 D2 3 SSRX1 13 4 14 SSTX...

Page 51: ...3 Mic Power 4 GPIO 4 Audio Power 5 Right line in 5 RT Line Out 6 Jack Sense 6 RT Line Out 7 Front Sense 7 Reserved 8 Key 8 Key 9 Left line in 9 LFT Line Out 10 Jack Sense 10 LFT Line Out AC 97 COM RS...

Page 52: ...UEFI BIOS UEFI BIOS 3 2 BIOS BIOS BIOSTAR BIOS Flasher BIOS USB CD ROM BIOSTAR BIOS Windows BIOS USB CD ROM BIOSTAR BIOS Flasher FAT32 16 BIOS BIOSTAR BIOS Flasher BIOS 1 BIOS 2 BIOS U FAT FAT32 3 BI...

Page 53: ...UEFI BIOS 19 H310MHC2 H310MDC2 7 BIOS Y 8 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS 1 DVD BIOS Update Utility 2 3 BIOS Online Update 4 BIOS Yes BIOS 5 BIOS Yes 6 BIOS Yes...

Page 54: ...FI BIOS 7 OK 8 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS BIOS 1 DVD BIOS 2 www biostar com tw BIOS 3 BIOS Updat Utility Update BIOS 4 BIOS OK BIOS 5 BIOS BIOS Open BIOS 6 BI...

Page 55: ...UEFI BIOS 21 H310MHC2 H310MDC2 7 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS BIOS Save...

Page 56: ...22 UEFI BIOS 3 3 1 Autorun 2 Software Installation 3 BIOScreen BMP Load Image Transform BIOS Update Bios BIOS...

Page 57: ...UEFI BIOS 23 H310MHC2 H310MDC2 eHot Line eHot Line Send Send Do Not Send Save As...

Page 58: ...24 UEFI BIOS Save BIOS CPU OS Outlook Express eHot Line Outlook Express http www biostar com tw app en about contact php...

Page 59: ...25 H310MHC2 H310MDC2 4 1 DVD A B C Manual SETUP EXE Acrobat Reader manual http get adobe com reader Acrobat Reader...

Page 60: ...ry 2B SPD 2C Memory presence 2D 2E 2F 31 32 CPU post memory 33 CPU post memory Cache 34 CPU post memory 35 CPU post memory BSP 36 CPU post memory 37 Post Memory 3B Post Memory 4F DXE IPL 60 DXE F0 F1...

Page 61: ...DXE SMM 72 78 DXE 79 ACPI 90 91 92 PCI 93 PCI 94 PCI 95 PCI 96 PCI 97 98 99 IO 9A USB 9B USB 9C USB 9D USB A0 IDE A1 IDE A2 IDE A3 IDE A4 SCSI A5 SCSI A6 SCSI A7 SCSI A8 A9 AB AD AE AF B0 B1 B2 ROM B3...

Page 62: ...28 4 4 1 2 1 2 3 1 CMOS 2 1 2 Invalid Configuration CMOS Failure 1 2 CPU CPU CPU CPU 1 CPU CPU 2 CPU 3 CPU CPU CPU 1 2 3 1 CMOS Close CMOS Header JCMOS1 2 3...

Page 63: ...H310MHC2 H310MDC2 I Pb Hg Cd Cr VI PBB PBDE PCB O O O O O O O O O O O O X O O O O O X O O O O O X O O O O O O O O O O O O O O O O O O O O O O O O SJ T11363 2006 X SJ T11363 2006 Pb X Pb SJ T11363 2006...

Reviews: