12
Select
Search automatically for updated driver software
. You
should have internet connection on.
After installing the driver, the following message should appear:
7.5.2. If you do not have an internet connection, please use computer with
internet to download latest drivers from
http://www.ftdichip.com/Drivers/VCP.htm
under “Available as setup
executable”. Then, transfer and install the driver on the computer to
which the units are connected.
7.5.3. If it does not help, please try a solution described here:
https://support.microsoft.com/en-us/help/2654149/error-usb-device-not-
recognized-when-you-try-to-access-a-usb-external-hard-drive
7.6.
I have connected the device to USB 2.0 SS (super speed) termi-
nals and my computer shuts down constantly
.
There is some sort of an error with FTDI driver.
Please avoid connecting to USB 2.0 SS, connect the devices to the
standard USB 2.0. Data for connecting to USB 3.0 terminals is not
yet available.