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Condition

Check

Action

LED light off

Is the power connected 
properly?

Try again after connecting the power 
properly. Press the power on button.

LED light on. However 
air bubbles have not 
occured.

Is the sprayer bottle 
properly connected with 
the base?

Refer to page 5. Properly combine the 
sprayer bottle with the base and then try 
again. If it does not work, please contact 
customer service.

Air bubbles seem weak. Did you use purified or 

bottled water instead of 
tap water?

Please use tap water. More air bubbles 
are generated when an accelerant is 
added than when only tap water is used. 

Device doesn't work 
when accelerator is 
added.

Is the amount of 
accelerant correct for 
adding?

Only add one level spoon full (0.5g) from 
the supplied spoon then operate.

Sprayer doesn't spray. Did you use hard water? 

Hard water is water 
that has high mineral 
content (calcium and 
magnesium).

01. If the tap water is hard then scale may 
have built up on the electrodes. Also the 
spray nozzle may become clogged. If it 
does not work, immerse the nozzle into a 
diluted solution of a 1:1 ratio of detergent 
and water. If it still doesn't work, contact 
our customer service on 1800 268 469.

02. Due to the nature of the semi-
automatic spraying nozzle, the spraying 
action may not work if the nozzle is filled 
with air.  If it still does not work after 
attempting at least 5 pumps on the 
trigger then contact our customer service 
on 1800 268 469.

Trouble shooting guide

09

9

Summary of Contents for BTS-1000

Page 1: ...USER GUIDE BOOK Electrolysed Water Sanitiser Please read this manual before using this device to ensure safe and correct use BTS 1000...

Page 2: ...your hands or feet 8 You can spray electrolysed water onto baby toys and to clean fruits and veggies but after cleaning and before using wash thoroughly with clean water and dry 9 DON T spray into pe...

Page 3: ...ith comfortable hand grip SAFE SAFE SAFE SAFE SAFE SAFE It has been suggested to remove pesticide residues on the surface of fruits and vegetables Sanitises up to than 99 9 of harmful microorganisms S...

Page 4: ...D90 mm x W90 mm x H265 mm Base D170 mm x W170 mm x H55 mm Product weight and volume Sprayer 350g 350ml Materials Hydrogen generating device Titanium Iridium plating Main unit ABS Manufacturer BionTech...

Page 5: ...eodorising effect on food waste animals smells and toilet odour It has been suggested to remove pesticide from fruits and veggies Sanitisation effects by reducing bacteria Electrolysed water Electroly...

Page 6: ...the maximum level with tap water 2 For a stronger solution add a level teaspoon 0 5g of accelerant to the water 3 Combine with water stir well before starting the electrolysing process 1 2 4 3 0 5g 3...

Page 7: ...l accelerant 4 The sprayer bottle fits onto the top of the base 5 Pressing the Power Button middle button will activate the base unit Two settings either press the low or high button Low 1 min run tim...

Page 8: ...se electrolysed electrode cleaning system so generally it only needs a scale clean every 6 12 months unless white scale can be seen on the electrodes If water is left in the device for a long period o...

Page 9: ...ove the device during electrolysis as it will damage the device 3 DON T repeat the electrolysis process more than three times in a row There is a risk of overheating and damaging the device 4 When the...

Page 10: ...r is added Is the amount of accelerant correct for adding Only add one level spoon full 0 5g from the supplied spoon then operate Sprayer doesn t spray Did you use hard water Hard water is water that...

Page 11: ...nty More details below Out of warranty The following scenarios are subject to a service fee even if the device is still under warranty 1 A breakdown caused by inserting foreign objects into the bottle...

Page 12: ...info alkaway com au AlkaWay Australia AlkaWay United States AlkaWay Canada AlkaWay UK AlkaWay EU AlkaWay Singapore AlkaWay Support www alkaway com au www alkaway com www alkaway ca www alkaway co uk w...

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