ExiPrep
TM
16 Plus
Fully Automated Nucleic Acid Extraction System
-37-
X. Warranty
ExiPrep
™16 Plus is warranted by Bioneer against manufacturing defects in materials and
workmanship for a limited warranty period of one year from the date you received your product. Bioneer will
either (1) repair the product at no charge if a hardware defect arises or (2) exchange the product if the same
hardware defect arises more than three times during the limited warranty period. Any other accessories other
than the instrument itself are considered as consumables and warranted for three months. Spare parts for the
instrument will be available for five years from the release date. If a defect arises after the limited warranty
period, shipping and handling charge may apply to any repair or exchange of the product undertaken by
Bioneer.
Exclusions and limitations
This warranty does not apply: (a) to cosmetic damage, including but not limited to scratches, dents, and
broken plastic on ports: (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other
external causes: (c) to a product or part that has been modified in any way without written permission of
Bioneer; or (d) to damage cause by any services performed by unauthorized engineer or service provider.
Obtaining Warranty Service
Please review this User’s Manual and access the online support referred to in the manual
accompanying this product before requesting warranty service. If the product is still not functioning properly,
contact Bioneer Customer Service at:
Bioneer Corporation (Headquarters)
49-3 Munpyeong-dong, Daedeok-gu, Daejeon 306-220, South Korea
Phone: 82-42-930-8777/ Fax: 82-42-930-8666
Email:
Web site:
www.bioneer.com
Bioneer Inc.
1000 Atlantic Avenue, Alameda, CA 94501
Phone: 1-877-264-4300/ Fax: 1-510-865-0350
Email:
WebSite:
us.bioneer.com
Bioneer in China
403 Room, Building 88, number 887, Zuchongzhi Road, Zhangjiang High Technology Park,
PuDong new District, Shanghai 201203,China
Tel: 86-21-5080-0969,1191,1651/Fax: 86-21-5080-1620
E-mail:
Web site:
http://china.bioneer.com
