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10.2, Error message and Troubleshooting
*All Warning Message Express by Thermal Paper Printing
Error Message
ERR-1
Motor Error Motor malfunction
ERR-2
LED Error Booting LED calibration error
ERR-3
Gear Error Gear malfunction
ERR-4
LED Error LED error before analysis
ERR-5
Motor System Error
Possible Cause
1. Motor malfunction
2. Front sensor malfunction
3. Gear malfunction
1. LED malfunction
2. Light sensor malfunction
3. Mainframe malfunction
1. Gear malfunction
2. Strip holder malfunction
1. Smudges on white bar
2. Reboot and calibration of LED
1. Back sensor malfunction
2. Strip holder jammed in the back
Troubleshooting
1. Reboot
2. If the message persists, contact the
distributor or BioCare service personnel
1. Reboot
2. If the message persists, contact the
distributor or BioCare service personnel
1. Reboot
2. If the message persists, contact the
distributor or BioCare service personnel
1. Clean the white bar
2. Reboot
3. If the message persists, contact the
distributor or BioCare service personnel
1. Reboot
2. If the message persists, contact the
distributor or BioCare service personnel