Appendix 2
PharosFX Warranty Information
The FX system and all peripheral items are warranted for a period of one year against
defects in materials and workmanship. If any defects should occur during this period, Bio-Rad
Laboratories will either replace or repair the defective parts free of charge. For the exact
terms of warranty, please see the Instrument Warranty Card shipped with the instrument.
Defects caused by the following actions are specifically excluded:
1. Improper system operation or abuse.
2. Repair or modification of the system performed by anyone other than Bio-Rad
Laboratories or its authorized agent.
3. Use of fittings or other spare parts not authorized by Bio-Rad Laboratories.
4. Inappropriate interfacing to external devices.
5. Use of inappropriate solvents, cleaning agents or samples.
6. Non system related facility problems such as power surges.
The one year warranty does not apply to the parts listed below:
1. Phosphor
screens.
2. Fuses and lasers.
3. Support
consumables.
4. Computers purchased outside of Bio-Rad Laboratories.
For inquiries and requests regarding system repair or service, contact your local Bio-Rad
office or distributor (in the U.S., call Technical Service at 1-800-424-6723). Please have
the following details available:
1. Instrument model and catalog number.
2. Serial number (label is behind scanner door).
3. Hardware and firmware version information.
4. Software version (in operating software, "About" box).
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