Appendix A Technical Information
A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot solve the problem, contact
your dealer for more information.
Symptom
Solution
None of the LEDs lights up on
the router.
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
You have forgotten the access
password for the router.
Ignore the configuration through the RESET button (as explained in the relevant
section).
None of the
LAN Switch
Port
LEDs lights up.
Check the Ethernet cable and the connection to the network.
None of the
Eth WAN
LEDs
lights up.
Check the Ethernet cable and the connection to the network.
The
SFP
LED never lights up in
green.
Check the compatibility of the SFP plugged into the router.
Check the appropriate license is available for its use.
The
WLAN
LED never lights up
in green.
Check the router’s configuration and that for the remote station(s).
The
LTE
LED never lights up in
green.
Check the SIM card installation and configuration (PIN number).
The
USB
LED never lights up in
green.
Check that the device inserted in the USB connector is supported by the router.
Please check the bintec website http://www.bintec-elmeg.com to get the list of 3G
USB modems that are supported.
Check the appropriate license is available for its use.
A.2 Updating the software
The RS123 router family can be updated to new releases. Please contact your distributor for further details on new
releases.
There are various ways to update a bintec router. For further information, please see manual: “bintec-
Dm 748-I Soft-
ware Updating
”.
The software required to update bintec routers is supplied in a format known as distribution. This consists of a
single file which contains all the files needed to update your device as well as in-depth information on the contents of
the files.
A.3 Connecting to the device
A.3.1 Connecting using the local console (Aux connector)
The RS123 router has an USB Type B connection the front panel known as “CONSOLE”, which provides access to
the device local console.
bintec elmeg
Technical Information
RS123 Router
23
