38
Troubleshooting
“My call was cut
off when I went
out of range. Now
I can’t use my
handset.”
Move the handset
closer
to the base unit before you try
again to make a call.
“I hear ‘beeps’
from my handset
while I’m on a
call.”
You may be going
out of range
of the base unit. Move
closer, or your call may be cut off.
Check the
‘battery charge level’
symbol on the display.
If it is low, recharge the batteries.
“The Caller
Display feature
isn’t working.”
You need to
subscribe
to the Caller Display feature.
Contact your service provider (BT or cable company).
The caller may have
withheld their number
by dialling
141. Or they may be calling from a network that does not
transmit the Caller ID (for example, it may be an
international call).
“When I try to
make a call, I hear
Busy tone.”
If you have more than one handset registered to your
base unit, make sure that another handset isn’t already
using the line.
“The volume in
the earpiece is
low when I’m on a
call.”
Make sure you’re holding the earpiece correctly over
your ear.
Adjust the volume using the
U
or
D
button.
Using a multi-handset system
“I can’t transfer a
call.”
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the
other handset (1 to 4).
iDect_V2_IFU_master.book Page 38 Friday, April 4, 2008 4:05 PM
