15
Network Troubleshooting
It should be noted that for challenging network setups where complete isolation of a MoIP
system is desired, the controller supports this functionality. A USB-to-Ethernet adapter with an
ASIX 88179, ASIX 88178A, RealTek 8153, or RealTek 8152 chipset is required.
Install this adapter before the MoIP controller is booted (or plug it in and restart). The USB
adapter should run from the USB port on the MoIP controller to the main LAN. The network
port on the MoIP controller should run to the dedicated MoIP switch or switches.
After the controller is booted visit the network settings page of the controller for isolation
enablement and selection of DHCP or Static configuration.
Note:
The MoIP controller’s firmware must be up to date for this configuration.
ARAKNIS 210/310 PoE SERIES CONFIGURATION
1.
Configure Network Switch
Steps below use an Araknis 210 PoE or 310 PoE Series switch as an example
1. Factory default the
MoIP switch
to be used for all MoIP components (not necessary for new
switches). Press and hold the reset button for 10—15 seconds until the Status LED flashes
once. This restarts the switch and resets it to factory settings.
2. Connect the dedicated MoIP switch directly to your
Main LAN switch
. (The Main LAN
switch is the main network switch into which all other switches and network devices are
connected. The Main LAN switch is the only switch connected to the router. A dedicated
MoIP switch is preferred but not required. See ‘Network Guide’ for more information.)
3. Access the local of the
MoIP Switch
.
Note:
Default login in credentials for an Araknis switch are araknis / araknis. The default IP
address is 192.168.20.254, if it was not assigned a DHCP IP address.
2. Enable IGMP Snooping
Choose
ADVANCED > MULTICAST > IGMP SNOOPING
, then check options as follows:
3. Status:
Enabled
4. Version:
V2
5. Report Suppression:
Enabled
6. Unregistered IPMC Forward Action:
Drop
7. IGMP Snooping Status:
Enabled
8. Fast Leave:
Disabled
9. Querier State:
Enabled
10. Querier Version:
V2
11. Router Settings > Router Ports Auto-Learned:
Enabled
Click
Apply
to save these settings
