IMPORTANT SAFETY NOTICES
GARDEN BUILDINGS: These products are intended for domestic & outdoor use only. These products have been designed as an
affordable solution to most popular light domestic uses. WARNING: Playhouses are not suitable for children under 36 months
as they are not stable on their feet. Children are unaware of the dangers of play, therefore, It is important to supervise your
child at all times whilst playing in a playhouse.
Important Safety Tips
• This building should be constructed by at least two adults.
• Do not use this product if it has been modified or damaged.
• Allow adequate time to complete construction. If you hit any snags, take a break, keep calm, & seek additional help if needed.
• Ensure that there is adequate space around the construction site to enable access to all sides of the building during
construction.
• Do not attempt to construct the building in strong winds or poor weather conditions.
• Make sure that any ladders used during construction are in a good condition & that all tools are in good working order.
• The building is not completely stable until construction is complete & the roof of this building is not intended to support
significant weight. Do not climb on the roof.
• Keep bags, nails & fixings out of the reach of children.
• Please retain the instructions for future reference
Due to the nature of wooden panel products please watch out for the following minor blemishes:
• Protruding nails = hammer in the nails so that they are flush with the wood’s surface.
• Splintered wood and sharp edges = smooth down with sandpaper.
• Loose or dead knots = use a non-toxic wood glue to secure.
• Wear protective gloves & robust clothes during construction.
• Ensure that any paint or preservative that you use is non-toxic.
• Perform periodical checks throughout the life of the building to ensure that the original condition is maintained.
• Construct your building within a month of delivery to reduce the chances of the panels / boards warping.
• Some boards have a rough side and a smoother side. Ensure that these are placed appropriately, i.e. floorboards are smooth
side up, roof boards are smooth side down
AFTER MARKET MODIFICATION
• We do not recommend modifying this product. However, customers do enjoy modifying their buildings with their own
specific needs in mind as our products allow for a wide range of uses.
• If you modify this product for your own personal requirements you are doing so at your own risk.
• Customers who modify their buildings should ensure they do so safely & so that they do not affect the integrity of the
structure.
• If you are considering modifying this building be aware that any modifications invalidate your warranty & may affect
your consumer rights.
• We do not recommend fitting optional building parts, such as a base, from another manufacturer to ensure safety standards
MAINTENANCE
If there is any cause for concern or any other problems are found on or after delivery, such as damaged parts do not build, please
visit our Support Centre - billyoh.co.uk/help for further advice & resolution & stop all use before assembly until issues are
resolved. Ensure any replacement parts are fitted in accordance to the product instructions.
Important
• Throughout the life of the building please conduct checks to ensure the original condition is maintained.
• It is advised that the building is checked over prior to use each & every time.
• Please check the structural integrity of the building.
• Ensure the hinges of the door(s) are still in good working order regularly.
• Check the whole of the building for splintering. If this occurs please sand down the problem area & re-treat.
• Check that the fixings of the building are fit for purpose over the product’s life.
• Please ensure that any cracks that should appear in the product are not situated on any joints.
• Cleaning of the building on a regular basis is advised to increase longevity.
Playhouses
• Important: throughout the life of the playhouse please conduct checks to ensure the original condition is maintained. Failure
to carry out maintenance on this building could cause the product to be hazardous.
• Important: product must be checked at the start of each season minimum, ensuring it is safe to use. It is advised therefore
that the playhouse is checked over prior to use each & every time.
PRODUCT WARRANTY
• Products are built to the highest quality standards & should provide the intended purpose for years to come, this of
course being subject to reasonable use, care & transportation.
• If in doubt about the product’s limitations please read & understand all of the instructions & guidance notes. If
necessary please contact the retailer that the item was purchased from.
• Please visit our website for warranty & guarantee information.
• Please note, the warranty does not extend to damage caused post-delivery
• Treat your building annually with a quality timber treatment to comply with the buildings warranty.
GENERAL RECOMMENDATIONS
Thank you for purchasing this building. We hope you will be delighted with your new building for many years to come. These
instructions have been written as a guide to assembling this building & will provide you with an overview of the process of
constructing this building. There are a number of considerations to be thought of before constructing the building & how to
maintain your building upon completion. This section is also aimed at ensuring you are aware of considerations such as:
location for construction, treatment of the building & construction information.
Glazing: The glazing is generally sealed in plastic together. It may even be in between two of the panels. Remove protective film
from glazing before use. The glazing is safer to use than glass & is an economic solution for garden building use, but must be
installed correctly, carefully & safely. Glazing that is fitted to the outside of buildings is an uncomplicated method that does not
require beading. The glazing on all the garden buildings does not make the windows watertight & we suggest using a silicon
sealant to improve water resistance around the edges of the glazing.
Doors: Generally the doors are sent loose for all buildings. Some buildings such as summerhouses may have the doors already
fixed to the door frame. If your building is not built on a flat, level surface you may experience difficulties when fitting your
doors. The doors are not waterproof & you may find a gap between the doors or around the edges. This is not a fault as the
doors will move, shrink & expand during different weather conditions. Occasionally during transit the door frame can become
misaligned. This is easily solved by hanging the door on a level surface before the panels are attached.
Summerhouses: Some summerhouse doors are held together at the base of the frame with a screw or nail for transportation
purposes. Remove this screw or nail before commencing construction.
Building location & construction: Locate your building in a suitable & well prepared area, which is flat & protects the building as
much as possible from extreme weather conditions such as high moisture elements. It is very important that a solid & level
foundation is prepared to ensure the building will be level & square. This will help ensure that all parts fit correctly. The building
is not fully structurally sound until construction is complete. You may experience moments, such as when building the wall
panels, where you feel the building is not safe & may be flexing too much. This is perfectly natural so do not worry & take your
time as full rigidity for the building will only occur on completion of the construction process. We recommend that you
construct your building within 1 month of delivery as the timber may begin to warp. The building should be constructed leaving
a 2ft perimeter around the building.
Keep panels & your building away from extreme temperatures & away from trees, fences & other high moisture containing
elements to reduce & help prevent warping. This building is water resistant, but not water tight. Please wait for weather to
change before notifying us if you notice changes in the structure.
Playhouses: There are two holes in the rear gable for ventilation purposes.
Treatment: Treating the product when assembled is essential to ensure the building will not deteriorate. We recommend you
apply the finishing product to a small area to ensure it provides the intended result before proceeding. Always use an EN71
compliant treatment. Important notice: The natural moisture content of wood will change according to season. We recommend
applying a quality timber treatment to minimise the effects. Re-apply treatment annually to prolong the building’s life.
Wood Characteristics: Wood is a natural material, which means that no two boards on your building will be identical & will
expand & contract due to moisture levels. This natural effect of expansion & contraction is inevitable & is compensated for by
the tongue & groove construction in tongue & groove buildings. The timber in overlap buildings may warp & twist over time,
which is a natural process. The timber may crack naturally over time, but will not affect the structural integrity of the building
provided it has been assembled as advised.
Customer Service: If there are any queries regarding the building construction or aftercare please contact BillyOh and we will do
our utmost to ensure customer satisfaction.
Additional Safety Rules & Guidelines:
• No one should use the equipment until properly assembled.
• Read the instructions thoroughly a couple of times before attempting each section of the build.
• Make sure you have adequate space, a safe working environment & a flat level base to work on.
• Take your time, do not panic.
• Construct your building within one month of delivery to stop parts warping / bowing.
Additional Safety Rules & Guidelines Specific for Playhouses only:
• If your child suffers from any physical condition that could affect his/her ability to use the building it is highly recommended
that you consult a doctor before allowing them to use the equipment.
• Playhouses are designed for children between 3-10 years of age, with a maximum individual user weight of 50kg.
• Adults should not use playhouse equipment.
Slide & Ladder Options on Playhouses:
Important: The slide should be positioned to avoid full direct sunlight at the hottest part of the day to avoid overheating &
causing injury. The slide should not be installed over concrete, asphalt, slabs or any hard surface. If your product comes with a
ladder or slide it is extremely important to continually check the fixings of the slide & the ladder to the building as injuries may
occur if these parts become loose or detached.
For help & support, call 01909 768840
