Biamp Devio CR-1C, Quick Start Manual

Page: 7 / 19

BIAMP SYSTEMS • 9300 SW GEMINI DRIVE • BEAVERTON, OREGON 97008 • USA
503.641.7287 • BIAMP.COM
7
WARRANTY
Biamp’s Limited Warranty
BIAMP SYSTEMS IS PLEASED TO EXTEND THE FOLLOWING 2-­YEAR LIMITED
WARRANTY TO THE ORIGINAL END USER CUSTOMER OF THE PRODUCTS
DESCRIBED IN THIS MANUAL
1. This limited warranty is being offered by Biamp Systems Corporation. Biamp Systems
warrants to the original end user customer of new Biamp Systems products from an
authorized Biamp Systems dealer that the product will be free from defects in materials and
workmanship for a specified period (the “Warranty Period”), subject to the terms and
conditions set forth below. The Warranty Period for the products described in this manual
shall be two (2) years. The Warranty Period begins (a) the date of the original end user’s
purchase from an authorized Biamp Systems dealer or (b) six months after the product is
first shipped from Biamp Systems’ factory to an authorized Biamp Systems dealer or
distributor, whichever occurs earlier. This warranty extends only to the original end user
customer and is not assignable or transferrable.
2. Within the Warranty Period, Biamp Systems will repair or replace, at Biamp Systems'
option, nonconforming product, provided that Biamp Systems is notified within 30 days of
the identification of such defect or failure. Replacement Products may be new or
reconditioned. If the repair or replacement of your nonconforming product is not
reasonably available, at Biamp Systems’ discretion, Biamp Systems will refund you the
purchase price. As a condition to receiving the benefits of this warranty, you must provide
Biamp Systems with documentation that establishes that you were the original end user
purchaser of the product from an authorized Biamp Systems dealer. Such evidence may
consist of your sales receipt.
3. Upon notice, Biamp Systems will provide instructions on the warranty claim
procedures to be followed and issue a Return Authorization (RA) number if required. Any
export/import authorizations or duties, transportation and insurance charges to the Biamp
Systems factory, or other service facility designated by Biamp Systems, for warranty
service shall be your responsibility. Transportation and insurance charges from the Biamp
Systems’ factory or service facility after a warranty repair or for a warranty replacement will
be paid by Biamp Systems. Biamp Systems is not responsible for any damage to the
product during transit to the Biamp Systems’ factory or service facility. Biamp Systems, at
its sole discretion, will determine warrantable failures upon receipt of your product or upon
inspection of your product by an authorized Biamp Systems dealer. All products that are
returned by you and replaced by Biamp Systems will become the property of Biamp
Systems.
4. This warranty will be VOID if the serial number has been removed or defaced;; or if the
product has been altered, subjected to damage, abuse or rental usage, repaired by any
person not authorized by Biamp Systems to make repairs;; damaged due to improper or
inadequate maintenance;; operated outside the normal environmental specifications for the
product;; or installed in any
manner that does not comply with Biamp Systems' recommendations. This warranty does
not apply to damage caused by an accident, power surge, flooding, fire, earthquake, or
other external causes. This warranty does not apply to damage caused by abuse or misuse
of the product.
5. Electro-­mechanical fans, electrolytic capacitors, gooseneck microphones, cords
connecting handheld microphones, hard-­drives, displays, consumable parts (i.e. batteries),