background image

TROUBLESHOOTING 

Portable VOYAGER rev. 6 

17 

7  TROUBLESHOOTING 

DO  NOT attempt to open  the VOYAGER  PORTABLE.   Only  a  certified  technician  is
authorized to open the VOYAGER PORTABLE.
Alterations  made  to  the  VOYAGER  PORTABLE  by  someone  other  than  a  certified
technician may cause serious injury.

 

PROBLEMS 

TO CHECK 

The unit does not work when you press 
the       or        buttons on the handset. 

• 

Make sure the handset is plugged correctly into the unit.   

• 

Use  the  control  switches  directly  on  the  unit.    If  they  are 
working, it indicates a problem with the handset; you would 
then need to change the handset. 

    

The unit does not work when you press 
the      or        buttons on both sides of 
the lift. 

• 

Is the battery charged and correctly installed?   
Ensure  the  battery  is  inserted  into  the  lift  with  the  silver 
contact points inside the lift. 
Place the battery into the charger and check the light on the 
charger.    If  the  light  remains  red,  leave  the  battery  in  the 
charger for approximately 2 hours. 

• 

Is  the  “QUICK  RELEASE”  knob  completely  to  the  left 
(locked) position?  If not, the lift will not operate. Tighten the 
tension  on  the  strap  to  help  move  the  “Quick  Release” 
knob. 

• 

Is there tension on the strap?  The “Anti Crush” feature will 
prevent the lift from working if there is no tension. 

• 

If  all  of  the  previous  points  have  been  checked  without 
success,  you  probably  have  a  motor  or  electric  problem, 
you then need to call your BHM Medical representative. 

 

The unit  starts and stops repetitively.  

• 

If the load is more than safe working load, the unit will not 
work due to an overload protection on the motor. 

• 

Has the lift been making a “beeping” sound?  The battery is 
low and needs to be charged. 

 

The lift emits a “beep” during utilization. 
The  unit  may  stop  lifting  but  you  can 
still lower it. 
 

• 

Batteries are low, recharge them 

Charge  indicator  on  the  charger 
#A8200  (green-red)  does  not  light  up 
when the battery is in the charger 

• 

Check  the  orientation  of  the  battery.    The  silver  contact 
points should be inside the charger. 

• 

Is the charger plugged into a standard outlet? 

• 

Check the condition of the fuse.  If needed, change it with a 
spare one.  (see “Maintenance” section of this manual) 

• 

Has  the  battery  been  in  the  charger  for  many  hours?  See 
“Battery  Information”  and  “Charging  the  Battery  “  in 
“Maintenance” section. 

The light on the charger #A8200 shows 
green  when  the battery  is  inserted;  yet 
the  lift  will  only  work  when  there  is  no 
one  in  the  lift.    When  you  attempt  to 
transfer someone, the lift stops. 

• 

Battery is damaged – have it replaced. 

The light on the charger #A8200 always 
lights  up  red  –  does  not  turn  to  green 
after an overnight charge. 
 

• 

Try a different battery in the charger if available. 

• 

Take the battery and charger to a certified technician. 

 

 

PDF created with pdfFactory Pro trial version 

www.pdffactory.com

Summary of Contents for OXFORD VOYAGER PORTABLE

Page 1: ...vicing this system VOYAGER PORTABLE IMPORTANT Read these instructions before installing operating or servicing this system USER MANUAL Revision 4 Jan 2002 1 1 1 DO NOT DESTROY KEEP KEY ENCLOSED AND MA...

Page 2: ...ry C Bath Category D Toilet shower chair Category E Floor Category F 90 degree rotation The Voyager series are suitable for patients in the sitting sitting recumbent and recumbent positions Approvals...

Page 3: ...OW TO USE THE VOYAGER PORTABLE 8 4 2 EMERGENCY LOWERING FEATURE 9 4 3 SLING USAGE 10 5 BATTERY INFORMATION 10 5 1 CHARGER SPECIFICATIONS A8200 11 5 2 CHARGING THE BATTERY WITH CHARGER A8200 11 5 3 CHA...

Page 4: ...nual product number and equipment identification numbers 1 2 Equipment Identification The unit s identification number specification model serial number appears on a silver nameplate attached to the b...

Page 5: ...technician for servicing IMPORTANT Keep all components of the lift clean and dry and have electrical and mechanical safety checkpoints done as instructed in the Maintenance section of this manual Repl...

Page 6: ...or store the battery under direct sunlight or near a heat source Do not dispose of in fire Do not short the battery terminals Do not incinerate Flush with water if electrolyte Acid comes in contact wi...

Page 7: ...as a car safety belt mechanism Quick Release feature allows very fast winding and unwinding of the strap before and after transfer operation Anti crush feature stops the lift when there is no tension...

Page 8: ...on the strap Make sure the strap has some slack in it before attempting to slide the knob over DO NOT force the knob It should slide easily 3 Attach the round hook to the trolley in the track To help...

Page 9: ...ure the strap has some slack in it before attempting to slide the knob over DO NOT force the knob It should slide easily When using the QUICK RELEASE hold the strap in your hand and release the knob 1...

Page 10: ...sfers per battery charge may vary depending on patient weight and battery condition See graph below Life cycle number of charging cycles of the battery is largely dependent on the depth of discharge i...

Page 11: ...tep instructions Eject the battery from the lift unit by using the Battery Eject Button 1 Keep your hand near the opening to catch the battery 2 Keep one hand near the opening for the battery 2 before...

Page 12: ...n be left in the charger for an extended period of time without damaging either the charger or battery If the green light does not go on when the charger is plugged into an electrical outlet see Troub...

Page 13: ...her damage If there is any evidence of damage DO NOT USE IT Contact your local representative to have the lift serviced Inspect the sling for tears frayed straps or loose stitching If the sling has an...

Page 14: ...Portable beeping see the instructions in Troubleshooting section to ensure it is a problem with the battery To replace a battery contact your local dealer or representative and order product A8500 DO...

Page 15: ...ted annually by a certified technician VOYAGER PORTABLE AND ACCESSORIES MUST BE SERVICED EVERY 12 MONTHS AS A MINIMUM REQUIREMENT IN THE UK THE VOYAGER PORTABLE MUST BE INSPECTED AND MAINTAINED IN COM...

Page 16: ...nspect for any defect or loose threads in the stitched areas X Cleaning sling as indicated on the tag When Necessary ACCESSORIES Verify strap extension for wear X Verify arm extension for wear X MAINT...

Page 17: ...have been checked without success you probably have a motor or electric problem you then need to call your BHM Medical representative The unit starts and stops repetitively If the load is more than s...

Page 18: ...e inside the charger Contact your local dealer or representative The battery does not slide into the lift Check if there is any damage to the battery that would interfere in the lift battery s slot IF...

Page 19: ...duct No C8FGMC0 5 120 24 volt North America C8FGMC0 25 240 24 volt European HANDSET Product No 700 13600 HOOK Product No Q8000 STANDARD TROLLEY Product No A5900 SWIVEL TROLLEY Product No A5910 ARM EXT...

Page 20: ...repairs required Withdraw the patient lifter from service if inspection reveals that user safety is jeopardized in any way from use of the patient lifter TO BE COMPLETED AFTER EACH SERVICE OR INSPECT...

Page 21: ...___________ Inspected by ____________________ ____________________ Printed Signature Service Type Pre delivery Periodic inspection Minor Major Condition report Action taken Date _________________ Insp...

Page 22: ...___________ Inspected by ____________________ ____________________ Printed Signature Service Type Pre delivery Periodic inspection Minor Major Condition report Action taken Date _________________ Insp...

Page 23: ...sent its original proof of purchase at the moment of the claim The defective unit assembly or part must be returned to BHM Medical for inspection The part or components repaired or replaced are guaran...

Reviews: