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Appendix
• What is covered by this limited warranty and for how long?
This Warranty covers defects and malfunctions in the new bHaptics product(s) it accompanies (the
“Product”). We warrant that the Product will, under normal and intended use, function substantially
in accordance with our technical specifications or accompanying product documentation (the
“Warranted Functionality”) during the Warranty Period.
This limited Warranty continues for one (1) year from the date of purchase or deliver of the Product,
whichever is later (the “Warranty Period”). However, if you purchase the Product from within the EU
or EFTA, the Warranty Period shall be two (2) years.
If and to the extent the Product needs bHaptics software or services to achieve the Warranted
Functionality, we will make and keep software and services available during the Warranty Period.
We may update, modify or limit such software and services in our sole discretion so long as we
continue to maintain (or exceed) the Warranted Functionality.
This Warranty gives you specific legal rights, and you may also have other rights, which vary from
country to country (or by state or province). This Warranty is in addition to, and does not affect any
rights you have under the laws in your jurisdiction concerning the sale of consumer goods.
• What is not covered by this limited warranty?
This limited Warranty does not apply: (i) if the Product serial number, the date code or the water
indicator has been removed, erased, defaced, or altered, or is illegible; (ii) to any deterioration of
the cosmetic appearance of the Product due to normal wear and tear; (iii) to rips and peeling of
textile elements, straps, or zippers; (iv) to protective coatings that are designed to diminish over
time or batteries, unless failure has occurred due to a defect in materials or workmanship; (v) to
damage caused by misuse, accident (e.g. accidental physical impact, exposure to liqu id, food or
other contaminants, etc.), neglect, abuse, forces of nature, or other actions beyond the reasonable
control of bHaptics (including but not limited to deficiencies in consumable parts) unless the defect
was caused directly by a malfunction; (vi) to damage caused by improper or unauthorized repair
or other modification, tampering, or use with unsuitable equipment, devices, software, services or
other unauthorized third-party item(s); (vii) to used or resold products; (viii) to Products purchased
from sources other than bHaptics or a bHaptics authorized retailer (including non-authorized online
auctions); (ix) to use of the Product in violation of any laws, regulations or ordinances in effect
where the Product is used; (x) to features or performance parameters pertaining to any software or
services beyond the Warranted Functionality of the Product.
This Warranty does not include any specific guarantees that the product will be error-free, or
regarding uptime or continued availability, data security features of software or online accounts, or
that any software, firmware or online sites will function uninterrupted or error-free.
Limited Customer Warranty
