25
MOD.
GALATEA DOMUS
7 - TROUBLE SHOOTING
Problem
Diagnostics/solution
Suggestions
Lack of steam distribu-
tion from the pipe
The steam pipe nozzle is obstructed, clear
it by using a pin.
This problem depends on the introduction
of the spout into the milk.
Clean the steam spout after
using it.
Leakage from the filter
holder
Possible causes:
1- The lower bowl gasket is worn or
en-crusted.
2- The filter holder is positioned incor-
rectly on the group.
3- The filter into the filter holder is dam-
aged.
In all above-mentioned cas-
es, call a skilled technician
Difficult positioning of
the filter holder on the
coupling ring
The problem depends on the excessive
coffee dose inside the filter holder.
Decrease coffee quantity in
the filter holder.
Incorrect
positioning
of the filter holder af-
ter placing it on to the
group
The filter holder handle, after fixing it to
the group, is turned to the right more than
usual. The lower bowl gasket is worn.
Contact a skilled technician
to replace the lower bowl
gasket.
The coffee dispenses in-
sufficiently
The coffee dispenses drop by drop, the
dispensing time is too long, the quality of
the coffee is not good and presents a dark
cream.
Possible causes:
1- The coffee grind is too fine.
2- The coffee into the filter holder is too
pressed.
3- The dose into the filter holder is exces-
sive.
4- The small douche of the group is ob-
structed.
5- The filter into the filter holder is ob-
structed.
6- The pump pressure is low [<9 bar (0,9
Mpa)], or the pump is not working (vol-
umetric pump version).
In cases 1-2-3, it is neces-
sary to adjust the grinder cor-
rectly.
In cases 4-6, it is necessary to
call a technician.
In case 5, clean the filter or
replace it.
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