23
MOD.
BZ 99
7 - TROUBLE SHOOTING
Problem
Diagnostics/solution
Suggestions
Lack of steam distribu-
tion from the pipe
The steam pipe nozzle is obstructed, clear
it by using a pin.
This problem depends on the introduction
of the spout into the milk.
Clean the steam spout after
using it.
Leakage from the filter
holder
Possible causes:
1-The lower bowl gasket is worn or en-
crusted.
2-The filter holder is positioned incorrectly
on the group.
3-The filter into the filter holder is dama-
ged.
In all above-mentioned ca-
ses, call a skilled technician.
Difficult positioning of
the filter holder on the
coupling ring
The problem depends on the excessive cof-
fee dose inside the filter holder.
Decrease coffee quantity in
the filter holder.
Incorrect positioning of
the filter holder after pla-
cing it on to the group
The filter holder handle, after fixing it to
the group, is turned to the right more than
usual. The lower bowl gasket is worn.
Contact a skilled technician
to replace the lower bowl
gasket.
The coffee dispenses in-
sufficiently
The coffee dispenses drop by drop, the
dispensing time is too long, the quality
of the coffee is not good and presents a
dark cream.
Possible causes:
1-The coffee grind is too fine.
2-The coffee into the filter holder is too
pressed.
3-The dose into the filter holder is exces-
sive.
4-The small douche of the group is ob-
structed.
5-The filter into the filter holder is ob-
structed.
In cases 1-2-3, it isnecessary
to adjust the grinder cor-
rectly.
In case 4, it is necessary to
call a technician.
In case 5, clean the filter or
replace it.
The coffeedispenses
tooabundantly
The coffee dispenses too quickly and the
cream is clearer than usual.
Possible causes:
1-The grind of the coffee is too coarse.
2-The coffee into the filter holder is not
pressedenough.
3-The coffee dose into the filter holder is
insufficient.
In cases 1-2-3, it is neces-
sary to adjust the grinder
correctly.
