16
9. In the event of problems
Problem
Cause
Remedy
Massage heads
are moving slowly.
The load on the massage
heads is too great.
Reduce the contact pressure on the head.
Massage heads are
moving in the upper
or lower area only.
The massage has been acti-
vated for the limited region.
Press the
full, back
or
neck
button to change or
extend the area.
Massage heads
not moving.
Appliance not connected to
the power supply.
Connect the plug to the mains supply and switch on
the appliance.
Device not switched on.
Switch the device on with .
Select the massage region.
Transport locks were not
removed. Massage mecha-
nism is damaged.
Contact your authorized dealer or the service ad-
dress.
Overheating protection
tripped, device is damaged.
Contact your authorized dealer or the service ad-
dress.
Subject t
o err
ors and changes
