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12. Troubleshooting
Problem
Solution
The device does not charge.
Ensure that the charger is connected to a functioning socket and that the device is
correctly positioned on the charger. If you have connected everything correctly and
the device still fails to charge, contact Customer Services.
The device will not switch on.
When switching on, ensure that you press the ON/OFF button with sufficient force
and hold the button down for a sufficient amount of time. Charge the device as de-
scribed in these instructions for use. If it is still not possible to switch on the device,
contact Customer Services.
The device does not cleanse as
well as it did to begin with.
The brush is worn. Replace the brush. If you do not have any replacement brushes,
they can be reordered (see "11. Replacement parts and wearing parts").
If you cannot find a solution to your problem here, contact our Customer Services.
13. Technical data
Disposal
100-240 V~; 50/60 Hz; 0.2 A
Dimensions
Device: 18.5 x 4.5 x 4 cm / charger: 8.7 x 5.2 x 5.2 cm
Weight
Device: approx. 166 g / charger: approx. 79 g
Battery:
Capacity
nominal voltage
type designation
600 mAh
3.7V
Li-Ion
Subject t
o err
ors and changes
