10. What if there are problems?
Error
message
Possible cause
Solution
Er1
Unable to record a pulse.
Please wait one minute and repeat the mea -
surement.
Ensure that you do not speak or move during
the measurement.
Er2
You moved or spoke during the measure -
ment.
Er3
The cuff is not attached correctly.
Please observe the information in chapter
„Attaching the cuff“ and take another measu
-
rement after one minute.
Er4
The measured values are outside the speci
-
fied measurement range.
Please wait one minute and repeat the mea -
surement.
Ensure that you do not speak or move during
the measurement.
If the error occurs repeatedly, consult a doc
-
tor to check you are healthy.
An error occurred during the measurement.
Er5
The inflation pressure is higher than 300
mmHg.
Please take another measurement to check
whether the cuff can be correctly inflated.
Make sure that neither your arm nor other
heavy objects are pressing on the line, and
that the line is not bent.
Er6
The batteries are almost empty.
Insert new batteries into the device.
ER7
Unable to transfer the data via
Bluetooth
®
.
Please observe the information in chapter
“Transfer of measurements via
Bluetooth
®
”.
11. Disposal
Repairing and disposing of the device
• Do not repair or adjust the device yourself. Proper operation can no longer be guaranteed in this case.
• Do not open the device. Failure to comply will invalidate the warranty.
• R epairs must only be carried out by Customer Services or authorised retailers. Before making a claim,
please check the batteries first and replace them if necessary.
• For environmental reasons, do not dispose of the
device in household waste at the end of its service life. Dispose of the device at a suitable local
collection or recycling point in your country. Dispose of the device in accordance with EC Directive
– WEEE (Waste Electrical and Electronic Equipment). If you have any questions, please contact the local
authorities responsible for waste disposal.
Disposing of the batteries
• The empty, completely flat batteries must be disposed of through specially designated collection boxes,
recycling points or electronics retailers. You are legally required to dispose of the batteries.
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