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Better Water LLC; rev. Apr 2015 

 

Page 16 of 22 

4” x 40” Ultra Filter System                                                  Operator Manual 

TROUBLE-SHOOTING GUIDE

 

 
The information in this document is intended to serve as a guide only for qualified operators.  It is 
not all inclusive of the problems that may be encountered.  This guide should aid operators with 
reminders and routine trouble-shooting tasks. 
 
For any problem outside the confines of this guide, call for technical assistance. 
 
 

Problem 

Possible Causes 

Possible Solutions 

The recovery rate is 
less than 90% 

1. Reject shut-off valve needs 
adjusting 

1.

 Adjust the reject shut-off valve 

to establish a recovery rate of 
90-95%.  
 

The product 
(permeate
) flow has 
decreased by 10% or 
greater 

1. Membranes are fouled 
2. Membranes exceed 
recommended change out time 

1.

 Check the inlet pressure to the 

filter system.  If the inlet pressure 
has decreased below the design 
specification, then adjust the 
pressure regulator at the loop 
return at the reservoir (

typically 

20-30 psi, for tank-feed systems 
with no demand

). 

2.

 Perform a disinfect 

 

If the Delta P is lower 
than the initial 
qualification 

1. Loop return pressure 
regulator could be out of 
adjustment 
2. Membrane ruptured 
3. Missing or damaged o-rings 
4. Oxidized membrane 
 

1.

 Adjust the pressure regulator 

at the loop return at the reservoir 
(

typically 20-30 psi, for tank-feed 

systems with no demand

).  

2.

 If the above step does not 

correct the problem, replace the 
membranes and/or o-rings. 
 

The product 
(permeate
) water is 
contaminated with 
microbiological 
contaminants 
(bacteria and/or 
endotoxins

1. Membranes are fouled 
2. Improper disinfection 
3. Membranes exceed 
recommended change out time 
 

1.

 Perform a disinfect 

2.

 If disinfection does not correct 

the problem, the membranes 
must be replaced 
 

The pressure drop is 
greater than 15 psi 
Delta P at the initial 
qualification with zero 
demand 

1. Loop return pressure 
regulator could be out of 
adjustment 
2. Membranes are fouled 
3. Membranes exceed 
recommended change out time 
 

1.

 Adjust the pressure regulator 

at the loop return at the reservoir 
(

typically 20-30 psi, for tank-feed 

systems with no demand

).  

2. 

Perform a disinfect

 

 

 
 
 
 
 
 
 
 
 

Summary of Contents for UF17000

Page 1: ...4 x 40 Spiral Wound Ultra Filter System Operator Manual Better Water LLC rev Apr 2015 ...

Page 2: ...ing No part of this manual may be reproduced for distribution sale or any intent other than previously described without the written permission of Better Water LLC This manual is subject to change without notice Better Water LLC assumes no responsibility or liability for any error or inaccuracies that may appear in this documentation Adobe and Acrobat are registered trademarks of Adobe Systems Inc...

Page 3: ...72 height wall mounted Incoming Water Requirements RO or DI water Gauges stainless steel accurate to within 1 Flow meters reject and product flow meters Disinfecting compatible with 1 peracetic acid Minncare and iron free bleach B Be et tt te er rW Wa at te er rL LL LC C 4 4 x x4 40 0 U Ul lt tr ra aF Fi il lt te er rS Sy ys st te em m Inlet Gauge 4 Membrane Right to Left Model Shown Outlet Gauge ...

Page 4: ...Better Water LLC 698 Swan Dr Smyrna TN 37167 www betterwater com Visit our website to see our complete product line of water purification products www betterwater com ...

Page 5: ...p 07 Daily Start Up 07 Monitoring Procedures 08 Adjusting Procedures 08 Daily Shutdown 08 Valves Legend and Operation 09 Disinfecting Disinfecting Overview 10 Disinfecting Procedure 10 System Maintenance Changing the Membranes 12 Service Help Ultra Filter System 13 Membranes End Caps O rings and Adapters 14 Related Consumable Items 15 Trouble Shooting Guide 16 Limited Warranty Terms and Conditions...

Page 6: ...15 4 x 40 Ultra Filter System Operator Manual Better Water LLC 698 Swan Dr Smyrna TN 37167 www betterwater com Visit our website to see our complete product line of water purification products www betterwater com ...

Page 7: ...pport is available regarding all Better Water LLC systems 24 hours a day 7 days a week Normal business hours are Monday through Friday from 8 00 am until 3 30 pm Central Standard Time excluding holidays Call 615 355 6063 press 1 for Technical Support Emergency assistance is available after normal business hours including holidays by calling 615 708 8627 BEFORE calling for emergency assistance Chec...

Page 8: ... is manufactured to the utmost quality With proper operation maintenance and care this device should give you years of reliable service Before starting you should first read and have a thorough understanding of this entire Operator Manual It describes in detail the steps and procedures for safe usage of Ultra Filter System This device was designed and built with consideration for the information t...

Page 9: ... restricts this device to sale by or on the authority of a physician Per CFR 801 109 b 1 2 Improper operation of this device could result in a low or no flow alarm on the dialysis machines 3 Misuse or improper operation of this device will void any warranty 4 Where water is mentioned unless otherwise noted it must be AAMI standard quality water 5 Plumbing connections must adhere to local statutes ...

Page 10: ...r Water recommends 1 2 megohms as the minimum for DI water AAMI standard is 1 megohm but these minimums are set by the Medical Director b Pressure 30 100 psi 2 Electrical requirements None 3 Drain requirements Must facilitate 3 5 gpm 4 Floor space This unit is normally assembled at Better Water LLC and mounted to the wall surface Requirements Approx 12 depth from wall x 50 width along the wall x 7...

Page 11: ...ters 15 gpm capacity EQASSYUF34000 4 Ultra filters 20 gpm capacity EQASSYUF42500 5 Ultra filters 25 gpm capacity EQASSYUF51000 6 Ultra filters 30 gpm capacity IMPORTANT INFORMATION FOR SUPPORT Adhered to one of the center membrane housings of each Ultra Filter is a label containing important information relating to the specific unit and details both the Model and Serial Number Both of these pieces...

Page 12: ...ffected by other components in the water treatment system which affect pressure temperature and flow rate Ultra filter membranes are a consumable product The life of the membrane is directly related to the monitoring and routine care programs that you maintain in your facility With proper care monitoring and disinfection the life of the spiral wound membranes can be prolonged for several years An ...

Page 13: ...the following is quoted from Health and Human Services Publication FDA 89 4234 Numerous reports have documented that use of inadequately treated water for hemodialysis poses a severe threat to the health and safety of the hemodialysis patient Despite this water treatment and water quality are often neglected areas of hemodialysis A major reason for this neglect is that water treatment is a technic...

Page 14: ...ria endotoxins check at least monthly more often if necessary must meet established standards ADJUSTING PROCEDURES 1 The only adjustment to an Ultra Filter system is the reject flow a Locate the REJECT FLOW RATE ADJUSTING KNOB on the filter system b Slowly turn the knob clockwise or counterclockwise as required to increase or decrease the reject flow rate to 5 10 of product flow 2 Any other adjust...

Page 15: ...el shown and a Left to Right Model 1 Inlet Valve Open or close for inlet water source OPEN during normal operation 2 Outlet Valve Open or close to allow water to exit OPEN during normal operation 3 By Pass Valve Prevents water from being filtered CLOSED during normal operation 4 Reject Valve Allows reject water to flow to drain OPEN during normal operation but CLOSED during recirculation 1 2 3 4 ...

Page 16: ... Filter System because the membranes will be damaged BLEACH SOLUTION FOR TANK FEED SYSTEMS NOTE Bleach will only be used on Tank Feed Systems a 500 ppm solution of sodium hypochlorite bleach This is 1 gallon 128 ounces of bleach per 100 gallons of water or a 1 100 dilution 5 25 500 ppm dilution Water Gallons x 1 28 ounces of bleach 5 25 6 600 ppm dilution Water Gallons x 0 96 ounces of bleach 6 To...

Page 17: ...uring the disinfect process to allow these ports to be disinfected 4 Slowly open and close the bypass valve a few times during the disinfect rinse process to allow the bypass ball valve and associated piping to be rinsed 5 Slowly open and close the sample ports a few times during the disinfect rinse process to allow these ports to be rinsed ...

Page 18: ...nd then pull up 5 Remove membrane and adapters 6 Remove u pin from the lower part of the housing 7 Loosen all unions on the product header 8 Remove each product union assembly from each end cap 9 Using the tee handle removal tool to remove the bottom bottom end cap 10 Replace inner end cap o rings for both end caps and lubricate with medical grade glycerin 11 Wearing sterile gloves remove the new ...

Page 19: ...VAS800174 A 0 100 Pressure Gauge PLGAOO00431 1 Ball Valve Blue Handle PLVAS800172 A 1 Ball Valve Blue Handle PLVAS800172 A 1 4 PVC Labcock PLVAS800970 1 4 Poly Elbow PLFIPO00304 1 17 gpm Flow Meter PLGAOO01257 3 8 Natural Poly Tubing 6ft PLHOPA00448 Current models are equipped with Stainless Steel Membrane Housings whereas older models have Fiberglass Membrane Housings See NEXT PAGE for parts list...

Page 20: ...per housing EQFHOO01588 Product Adapter for Stainless Steel Housing EQFHOO02007 Membrane and Adapter Subassembly EQSUBUF001 includes 4 x40 Sanitary Full Fit Membrane and adapters Older Model using Fiberglass Membrane Housings 4 x 40 Fiberglass Membrane Housing No Longer Available no picture Top Bottom End Cap for Fiberglass Housing EQFHOO01004 Outer O ring for Fiberglass Housing 2 per housing EQFH...

Page 21: ... Minncare Disinfect Residual Test Strips 100 pk SUMCOO00576 Minncare 1 Test Strips 100 pk SUMCOO00577 4 x 40 Ultra Filter Membrane SUUF01346 For Membrane Adapters Kit for Stainless Steel Housing use part number EQSUBUF001 For Membrane Adapters Kit for Fiberglass Housing use part number EQSUBUF002 Pictures do not reflect the size of the item in relation to the other pictures ...

Page 22: ...cally 20 30 psi for tank feed systems with no demand 2 Perform a disinfect If the Delta P is lower than the initial qualification 1 Loop return pressure regulator could be out of adjustment 2 Membrane ruptured 3 Missing or damaged o rings 4 Oxidized membrane 1 Adjust the pressure regulator at the loop return at the reservoir typically 20 30 psi for tank feed systems with no demand 2 If the above s...

Page 23: ...uipment c It is a condition precedent to recovery on this limited warranty for damage to the external finish of the equipment that the buyer notifies Better Water LLC at the time of the installation that the finish is damaged WHAT IS REMEDY FOR BREACH OF THIS LIMITED WARRANTY or NEGLIGENCE BY BETTER WATER LLC a Buyer s sole and exclusive remedy for any breach of this limited warranty or negligence...

Page 24: ...inadequate or defective wiring improper voltage improper connections or electrical service inadequate or defective plumbing water supply or water pressure or in violation of applicable building plumbing or electrical codes laws ordinances or regulations Damage from improper installation or operation including but not limited to abuse accident neglect improper maintenance freezing and fires or abno...

Page 25: ...sed PSI Post 5 micron Filter if used Post DI 5 micron ΔP 15 UV Light if used PSI Pre UV PSI Post UV UV Light On Cartridge Based Pyrogen Filter if used PSI Pre Filter if used PSI Post Filter if used 03 micron Absolute Filter ΔP 15 4x40 Spiral Wound Ultra Filter Post Treat PSI Pre 4 x 40 if used PSI Post 4 x 40 if used Product Flow in GPM Reject Flow in GPM Loop Return Flow in GPM if used Loop Retur...

Page 26: ... 5 25 6 600 ppm Tank Gallons x 0 96 ounces of bleach 6 1 500 Dilution 5 25 100 ppm Tank Gallons x 0 64 ounces of bleach 5 25 6 120 ppm Tank Gallons x 0 48 ounces of bleach 6 1 1000 Dilution 5 25 50 ppm Tank Gallons x 0 128 ounces of bleach 5 25 6 60 ppm Tank Gallons x 0 096 ounces of bleach 6 CONVERSION FORMULAS OUNCES to MILLILITERS Formula Fluid Ounces x 29 6 Milliliters Example 128 oz x 29 6 37...

Page 27: ...al Loop Pipe Inner Diameter 3 4 Teflon id 0 60in 3 4 schedule 80 pvc id 0 74in 1 Teflon id 0 88in 1 schedule 80 id 0 96in 1 1 2 schedule 80 id 1 48 in 3 4 25mm polypropylene id 0 80in 1 32mm polypropylene id 1 03in 1 1 2 50mm polypropylene id 1 61 in Nominal Flow Rates at 3 Feet per Second 3 4 Teflon 2 64 gpm 3ft sec Nominal 3 4 schedule 80 pvc 4 02 gpm 3ft sec Nominal 1 Teflon 5 69 gpm 3ft sec No...

Page 28: ...Better Water LLC rev Apr 2015 Page 22 of 22 4 x 40 Ultra Filter System Operator Manual ...

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