25
not functioning
the remote control
2. Maybe the battery power is
too low
When batteries are low, LED will flash. Change the batteries
3. Maybe the code of the bidet
and remote control is not
the same
Please set the code of the remote control to the correct
one. See "Remote Control Synch"
There are BEEP
sounds when the
bidet is operating
There is a short BEEP when
you are sitting down, and a
long BEEP when you leave.
Also, there is a short BEEP
when the bidet has received
commands.
This is normal. You can turn off the sound. See "Sound
Setting"
The bidet does not
function normally
Abnormal operation
Please shut off the power and turn on after one minute. If
the bidet still cannot work, please contact local distributor
Night light is always
off
To much light in the
surrounding environment.
When the night light is set at smart mode, the night light
will not work when in the bright
environment.
The night light function may be
closed.
Please open the night light function and adjust the night
light mode as per "Light
Setting".
Night light is always
on.
1. Environment is dark.
When the night light is set to smart mode, the night light
will be always on when in a dark environment
2. Something may be covering
the control dial.
Remove the obstructions around the control dial
3. The night light may be set
to ‘Always On’ mode
Please adjust the night light mode as per "Light Setting"
of operating instructions
If you should encounter an issue with operation/function of your product please
contact BID Customer Service.
To assist in the resolution, we will require your Serial number, a video of the issue,
including operation of the remote or control panel, position of the seat, video of the
side control and sound to indicate any beeps which occur, this will give a full picture
of the operation to help determine the best resolution or guidance.
SUPPORT
Recycling facilities are now available for all customers at which you can deposit your
old electrical products. Customers will be able to take any old electrical equipment to
participating sites run by their local councils. Please remember that this equipment will
be further handled during the recycling process, so please be considerate when
depositing your equipment. Please contact the local council for details of your local
household waste recycling centers.
At the time of printing the product contains no substances listed within Annex XIV of the Reach
Regulations (EC) 1907/2006. In accordance with Article 59 of the same regulation the following
substances are contained within the product at permitted levels: Lead & Cadmium.
As a responsible manufacturer the regulations are monitored to ensure continued compliance. Further
information can be provided upon request.
V20212306
