22
S-S-003665
The product you have purchased comes with a limited warranty. Bestway
®
stands behind our quality guarantee and assures, through a
replacement warranty, your product will be free from manufacturer’s defects that result in leaks.
To enact a warranty claim, this form must be completed and submitted with a copy of your purchase receipt to your local Bestway After Sales
Center. Please contact your local Bestway After Sales Center before sending any document, they will provide full instructions of what is needed
for your claim. Bestway
®
will not replace any products deemed to have been damaged due to negligence or having been used outside of the
owner’s manual guidelines.
Bestway’s warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user
manual. This warranty applies only to product which must not have been modified by any 3
rd
parties. The product must be stored and handled
in accordance with the technical recommendations.
The warranty does not cover damages caused by misuse, abuse, neglect, including, but not limited to collision, fire, use of incorrect voltage,
excessive heat exposure, improper installation, improper wiring or testing, improper storage.
Replacements and repairs don’t extend the duration of the warranty. The date to be considered as the start of the warranty is only the one
shown in the original receipt/purchase invoice.
Please choose your SPA
Vegas
Monaco
Miami
Palm Springs
Hawaii
Paris
SPA PUMP Item Code:
FAX/E-MAIL/TEL: Please refer to your country according to the information you find on the back cover or on our website:
www.bestway-service.com
Please provide your address details in full.
Note:
Incomplete address details will result in delayed shipments.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
Date of purchase receipt:
TO: Bestway
®
Service Department
Customer Code Number
DATE
Heating System not working
Spa leaking
Water Filtration System not working
Lay-Z-Massage System not working
Missing Parts - Please use the code for the missing part, this
can be found in the owner’s manual.
Control panel shows a failure which cannot be solved
Pump leaking
Adapter leaking
Other (please describe)
REQUIRED INFORMATION - PLEASE WRITE THE DELIVERY ADDRESS
SPA PUMP Batch Number:
Name:
Address:
Zipcode:
Country:
All drawings for illustration purpose only. Not to scale.
City:
Mobile:
Telephone:
Fax:
Retailer:
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE WWW.BESTWAY-SERVICE.COM.
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: http://youtube.com/user/BestwayService.
E-mail:
SPA Pool Batch Number:
Description of Problem
Batch Number
Item Code
MODEL NO. #XXXXX
Limited BESTWAY
®
Manufacturer’s Warranty
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to
require the sending of the item for additional testing.
In order to best assist you, we request all information you provide is complete.
Batch Number
Batch Number
LAY-Z-SPA Vegas
BWSHE.....X
YYYY-MM-DD
BWSHEXXXXXX
YYYY-MM-DD
BWSHEXXXXXX
YYYY-MM-DD
BWSHEXXXXXX
YYYY-MM-DD
Clo
se
Open
