DOOR SEAL AND DOOR LEAKS
If a small leak has been detected around the Walk-In Tub door, check closely for any accumulation of dirt
or debris. Any small collection of either on the door seal or where the seal comes in contact with the door
jamb could result in a minor leak through the door seal:
1. Before filling the tub with water, be sure to wipe down the door seal using a damp soft cloth, as well
as the surface on the door jamb that will come in contact with the seal.
2. Once the above surfaces have been wiped clean, be sure that when closing the door, the latch is
completely locked down.
NOTE: When draining the water from the tub, be sure that the door latch is in the locked position
(forward). If the latch is not secure when draining the tub, as the water level lowers, the pressure
on the door will be reduced, thus increasing the possibility of a leak around the door.
3. It is especially IMPORTANT to wipe down the door seal and door jamb after each use in order to
maintain the integrity of the seal.
NOTE: If there are any contaminates, i.e. dirt, dust, sand, etc. or the buildup of soap scum, calcium,
etc. on the seal and/or the door jamb it will have an effect on the integrity of the water seal.
4. If the above steps fail to stop any minor leaks, you may adjust the door latch by using the supplied
1/8” hex key. Please refer to page 10 of this manual for a schematic of the door latch adjustment
procedure.
The BigE model XTWJ6035
Walk-In Tub Installation and Operating Instructions
BigE Walk-In Tub USA/CANADA 2010 Page 8 of 14
