Best Data Smart One 56FW92 User Manual Download Page 29

 

 

SMART ONE V.92 MODEM 

  29 

Chapter 6 

 

NetWaiting 

 

NetWaiting Installation 

While Browsing the Modem Installation CD from 

My Computer

 open the 

MOHconfig

 

folder and double click the 

MOHconfig.exe

 icon.  This will appear to do nothing in some 

versions of Windows but could take up to 1 minute to complete.  
 
While browsing the Modem Installation CD from 

My Computer

 open the 

NetWaiting

 

folder and double click the 

SETUP.EXE

 icon. This will install the NetWaiting 

application which is responsible for the Internet on Hold feature that this modem is 
capable of. 
  

NetWaiting Usage 

Before you connect to the Internet you need to launch the NetWaiting application. The 
program will minimize to the system tray and will alert you when an incoming  
call is detected.  You can also use the application to interrupt the internet to make an 
outgoing call.  After you launch the NetWaiting application you can connect to your 
internet provider.  
 
The time limit for the Internet hold time will be preset by each ISP.  A lot of ISP's will be 
restricting this time limit to 2 minutes. Please check with your V.92 ISP to find out the 
maximum hold time for placing the internet connection on hold.  
 
To answer an incoming call you need to press the Accept button and then lift your 
handset to take the incoming call.  To return to your internet connection first click on the 
Reconnect button and then physically hang up the telephone handset. 
 
To make an outgoing call you need to press the Outgoing Call button and then take your 
handset off hook to make your telephone call.  When you are done with the call you need 
to click the Reconnect button and then place the handset back on hook. In Windows 2000 
and XP NetWaiting may not be able to place outgoing calls. 
 

Known Issues 

Problem:

 May not connect after installation.   

Solution:

 Go into the modem section of the control panel and type 

‘+PIG=1’

 into the 

extra settings of the modem properties for the 56FW-92 modem.  
 
 
 
 
 
 
 

Summary of Contents for Smart One 56FW92

Page 1: ...SMART ONE Internal PCI V 92 Modem Model 56FW92...

Page 2: ...SMART ONE V 92 MODEM 2...

Page 3: ...u Begin 9 Chapter 2 Installing the Modem 10 Chapter 3 Modem Driver Installation 12 Windows 95 13 Windows 98 15 Windows ME 18 Windows 2000 20 Windows XP 23 Chapter 4 Testing the Modem 27 Chapter 5 Inst...

Page 4: ...roduct or its software D Customer is responsible for all shipping costs when returning the product to Best Data E After 90 days from the date of purchase customer is required to pay a flat fee of nine...

Page 5: ...ndividual or entity Please direct all Inquiries to BEST DATA PRODUCTS INC 19748 Dearborn Street Chatsworth CA 91311 Trademarks IBM PC is a trademark for International Business Machines Pentium is a tr...

Page 6: ...ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does...

Page 7: ...is manual is written for users who wish to install the Smart One V 92 modem themselves It contains step by step instructions on how to configure it for different operating systems We urge you to read...

Page 8: ...o be connected To Prevent static discharge Discharge static electricity from your body before you touch this product or any part inside your computer and periodically while you work inside your comput...

Page 9: ...r modem installation Package Contents 1 56FW 92 Internal PCI Modem 2 Quick Start Guide 3 Warranty Card 4 RJ 11 Telephone Cable 5 Modem Installation CD 6 AOL Installation CD Recommended PC Configuratio...

Page 10: ...our computer 2 Turn off your computer 3 Take off the cover to the computer If you are not familiar with this procedure please consult your computer s instruction manual 4 Locate an available PCI slot...

Page 11: ...ble into the RJ 11 jack marked LINE and the other end into a phone line outlet You may now connect your telephone set to the jack marked PHONE optional 7 Replace the cover to the computer 8 Turn on th...

Page 12: ...u need to go to the correct section of this guide and continue with the installation Step by step assistance is available for you to install your modem under the operating system of your choice The Fo...

Page 13: ...MODEM 13 Windows 95 Installation 1 Windows will auto detect your modem upon startup The following screen will appear 2 Click Next to start the installation The following screen will appear 3 Click Ot...

Page 14: ...in the following path X WIN95 Where X CD ROM drive letter and click OK 5 Click the Finish button to complete the installation Note You may be warned that a file could not be located If this happens cl...

Page 15: ...Installation 1 Windows will auto detect your modem upon startup The following screen will appear 2 Click Next The following screen will appear 3 Select Search for the best driver for your device Reco...

Page 16: ...MODEM 16 The following screen will appear 4 Uncheck the box CD ROM drive and check Specify a locationand type X Win98 Where X the CD ROM drive letter and then click Next The following screen will appe...

Page 17: ...SMART ONE V 92 MODEM 17 The following screen will appear 6 Click Finish to complete the installation...

Page 18: ...your modem upon startup The following screen will appear 2 Select Automatic search for a better driver Recommended and click Next 3 Windows will display multiple listings of the driver location Choos...

Page 19: ...SMART ONE V 92 MODEM 19 The following screen will appear 4 Click Finish to complete the installation...

Page 20: ...MART ONE V 92 MODEM 20 Windows 2000 Installation You must login with administrative rights 1 Windows will auto detect your modem The following screen will appear 2 Click Next to start the installation...

Page 21: ...ONE V 92 MODEM 21 The following screen will appear 3 Select Search for a suitable driver for my device Recommended and click Next The following screen will appear 4 Check the box CD ROM drive and clic...

Page 22: ...SMART ONE V 92 MODEM 22 The following screen will appear 5 Click Next The following screen will appear 6 Click Yes and then click Finish when prompted to complete the installation...

Page 23: ...auto detect and install your modem with a built in HCF driver 2 From your Windows desktop click Start right click My Computer left click Properties Click the Hardware tab and the Device Manager button...

Page 24: ...EM 24 The following screen will appear 4 Select Install from a list or specific location Advanced and click Next The following screen will appear 5 Select Don t search I will choose the driver to inst...

Page 25: ...ART ONE V 92 MODEM 25 The following screen will appear 6 Select Have Disk 7 Type the path to the driver on the Modem Installation CD click OK Example X WIN2K_XP Where X the driver letter of your CD RO...

Page 26: ...MODEM 26 The following screen will appear 8 Select Smart One 56FW 92 HCF PCI Modemand click Next The following screen will appear 9 Click Continue Anyway 10 Click Finish when prompted to complete the...

Page 27: ...uter now Notice The above steps may in fact be slightly different for different version of Windows The followings are more specific procedures for a given Operating System Dialing Test From the Hyper...

Page 28: ...l number into the required field when prompted For Windows XP and Windows 2000 insert the disc in your CD ROM drive cancel or exit the Auto Run if already started Choose Run from the Start menu Click...

Page 29: ...g application you can connect to your internet provider The time limit for the Internet hold time will be preset by each ISP A lot of ISP s will be restricting this time limit to 2 minutes Please chec...

Page 30: ...nsult with your PC User s guide or its manufacture s support group Problem Modem does not respond to AT Solution If the communication software is not configured to the same COM port as the modem you w...

Page 31: ...ct Hang Up in your software or type ATH in terminal mode Problem The modem can connect to some modems but not to others Solution If a remote modem does not respond because of the extended negotiation...

Page 32: ...prefix with the telephone numbers in the software s dialing directory Problem Random errors occur or data is missing Solution Use the MNP or V 42 protocol if the remote modem supports one of these pro...

Page 33: ...in addition to knowing the model number of your Best Data product 56FW 92 3 If you have made attempts to correct the problem be prepared to describe the actions you have taken 4 Technicians are avail...

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