SMART ONE V.92 MODEM
27
Chapter 4
Testing the Modem
This chapter helps you verify whether the modem actually communicates with Windows
or not. Here, you will find detailed test procedures for most versions of Windows.
Before you use the modem, go through the following check list:
1.
Check for the presence of dial tone. Use a telephone and listen for the dial tone.
2.
Check if the line cord is locked into the jack marked
LINE
. Use the cord that came
with your package.
3.
For now, remove other devices sharing this line; such as Fax machine, other
telephones, surge protector, or line splitters.
Does your modem communicate with Windows?
1.
From your desktop, click the
Start
button, point to
Setting
and click
Control Panel
.
2.
In the
Control Panel
, double click
Modems
.
If there are multiple entries for the same modem or modems listed that are not
installed, delete the entries and all extras.
3.
Restart your computer now.
Notice:
The above steps may in fact be slightly different for different version of
Windows. The followings are more specific procedures for a given Operating System.
Dialing Test
From the Hyper Terminal screen, you may dial a number.
ATDT xxx-xxxx, then
Enter
By doing so, you should first hear the dialing tones and then the dialing numbers. Any
response from the receiver confirms your modem connectivity.
Testing for Windows 95/98/ME
Click on
Start, Settings, Control Panel,
and double click
Modems
. Click the
Diagnostics
tab, highlight the COM port for your modem, and click
More Info
. If you
see a list of responses then the modem is functioning.
Testing for Windows XP/2000:
Click on
Start,
right click
My Computer,
left click
Properties.
Click the
Hardware
tab
and click the Device Manager button.
Open the modem section and double click the
56FW-92 modem.
Click the
Diagnostics
tab and click the
Query Modem
button. If you
see a list of responses then the modem is functioning.
Once you have determined that your modem is working properly, proceed with the
installation of your communication software.
