Getting Started
Key Combinator Service Manual
1–3
D
OCUMENTATION
PACKAGE
The following documentation is available to help you with the
installation, operation, and maintenance of your BEST key combinator
along with associated service equipment. These documents also can be
ordered separately from the product.
T
ECHNICAL
SUPPORT
Support
services
When you have a problem with a BEST key combinator, your first
resource for help is the
Key Combinator Service Manual
. If you cannot
find a satisfactory answer, contact your local BEST Representative.
Telephone and
web technical
support
A factory-trained Certified Product Specialist (CPS) is available in your
area whenever you need help. Before you call, however, please make
sure that the product is in your immediate vicinity, and that you are
prepared to give the following information:
■
what happened and what you were doing when the problem arose
■
what you have done so far to correct the problem.
Best Access Systems Representatives provide telephone technical
support for key combinators and related products. You may locate the
representative nearest you by calling (317) 849-2250 Monday through
Friday, between 7:00 a.m. and 4:00 p.m. eastern standard time; or visit
the web page, www.BestAccess.com.
Training
seminars
Best Access Systems regularly holds factory training seminars for
owners of BEST masterkey systems. Your BEST Representative may hold
regular seminars as well. Contact your representative for information on
these seminar opportunities.
Document Title
Doc. No.
Core and Key Service Manual
T35527
Operating Instructions for AD432 Key Combinator
T35531
Operating Instructions for AD433 Key Combinator
T35529
Operating Instructions for AD502 Micrometer Key Gauge
T35530
