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Chapter 4. FAQ
4.1 LCD Screen Dim
Reason:
Insufficient battery or the environment temperature is too low or too high.
Solution:
In the case of insufficient battery, please replace the battery. If resulted from environment temperature,
please immediately take the logger out of the environment.
4.2 Recording (LOG) are Automatically Stop
Reason:
When the battery level is low, there will not be sufficient power to support recording function of the logger.
Solution:
Replace the battery.
4.3 Software "Runtime Error"
Reason:
OS forbid software creating files.
Solution:
Run the program (software) as an administrator.
Install software in Disk D:\
A data logger name cannot contain any of the following characters: \ / : * ? " < > |
Software’s installation path cannot include Chinese character or garbage character.
4.4 Check COM Port Number
Press “Win” + “R” in keyboard -> Run "devmgmt.msc" to Open "Device Manager" in Windows-> Expand
"Ports (COM & LPT)" -> "USB-SERIAL CH340 (COM No.)" is the Data Logger
