Attachment
71
2019-02 EN 5020070.00A.04
Fault
Cause
Repair
Lower thread breaks
The bobbin is not inserted
correctly.
> Remove and reinsert the bobbin and pull on the thread.
– The thread should run easily.
The bobbin is threaded
incorrectly.
> Check bobbin and thread correctly.
The stitch hole in the stitch plate
is damaged.
> Contact a specialized bernette dealer to have the
damages repaired.
> Replace the stitch plate.
Needle blunt or bent.
> Replace the needle.
Needle breaks
The needle is incorrectly inserted.
> Insert the needle with the flat side to the back as far up
as it will go into the needle holder and tighten the
screw.
Knotted thread.
> Use quality thread.
Display is inactive
Incorrect calibrating data.
> Switch the machine off.
> Switch the machine on and at the same time push
button «Center embroidery hoop to the needle/Center
embroidery motif» and keep it pressed.
> Calibrate the display again.
The eco mode is active.
> Touch the icon «eco» again.
Speed too low
Unfavorable room temperature.
> Place the machine in a warm room one hour before use.
Settings in the Setup Program.
> Adjust the embroidery speed in the Setup Program.
> Adjust the slide.
The machine doesn't start
Unfavorable room temperature.
> Place the machine in a warm room one hour before use.
> Connect the machine and switch it on.
The machine is damaged.
> Contact the specialized bernette dealer.
The light of the button
«Start-/Stop» doesn't light up
Light is defect.
> Contact the specialized bernette dealer.
Neither the sewing light nor
the light on the free arm
lights up
Settings in the Setup Program.
> Activate it in the Setup Program.
The sewing light is defect.
> Contact the specialized bernette dealer.
Upper thread indicator
doesn't react
Settings in the Setup Program.
> Activate it in the Setup Program.
The upper thread indicator is
defect.
> Contact the specialized bernette dealer.
