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34 Maintenance

Thermal IC#1 I2C connection error

Temperature 2 error (over limited temperature)

Thermal Sensor 2 open error

Thermal Sensor 2 short error

Thermal IC #2 I2C connection error

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Off

: Orange On

: Green On

: Red On

: Orange Flashing

: Green Flashing

: Red Flashing

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Summary of Contents for X12000

Page 1: ...X12000 Digital Projector User Manual ...

Page 2: ...have other rights which vary from country to country For other information please visit www BenQ com Copyright Copyright 2016 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual...

Page 3: ...ting the projector position 14 Adjusting the projected image 15 Connection 16 Operation 18 Starting up the projector 18 Using the menus 19 Securing the projector 20 Switching input signal 21 Shutting down the projector 22 Menu operation 23 PICTURE menu 23 DISPLAY menu 27 INSTALLATION menu 27 SYSTEM SETUP BASIC menu 28 SYSTEM SETUP ADVANCED menu 29 INFORMATION menu 30 Maintenance 31 Care of the pro...

Page 4: ...tter if any or remove the lens cap if any when the projector lamp is on 5 The lamp becomes extremely hot during operation 6 In some countries the line voltage is NOT stable This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC but could fail if power cuts or surges of 10 volts occur In areas where the mains voltage may fluctuate or cut out it is recommende...

Page 5: ...e projector may result in a fire 12 Always place the projector on a level horizontal surface during operation 13 Do not stand the projector on end vertically Doing so may cause the projector to fall over causing injury or resulting in damage to the projector 14 Do not step on the projector or place any objects upon it Besides probable physical damage to the projector doing so may result in acciden...

Page 6: ...e may contaminate optical components shorten the projector s life span and darken the image Locations near fire alarms Locations with an ambient temperature above 40 C 104 F Locations where the altitudes are higher than 3000 m 10000 feet Risk Group 2 1 According to the classification of photobiological safety of lamps and lamp systems this product is Risk Group 2 IEC 62471 5 2015 2 Possibly hazard...

Page 7: ...suitable for your region and may differ from those illustrated The warranty card is only supplied in some specific regions Please consult your dealer for detailed information 1 Ceiling mount kit 2 RS232 cable 3 Anamorphic lens Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen bathroom sauna sunroom or in a closed car Replace only with the sam...

Page 8: ...nal input jack 13 HDMI input port Version 2 0 and its cable tie hole 14 HDMI input port Version 1 4a and its cable tie hole 15 USB Mini B port 16 12 VDC output terminals Trigger external devices such as an electric screen or light control etc 17 RS 232 control port 18 Door to external control panel 19 AC power jack and its cable tie hole 20 External control panel See Controls and functions on page...

Page 9: ... MENU Turns on the On Screen Display OSD menu 7 I POWER Toggles the projector between standby mode and on 8 AUTO Automatically determines the best picture timings for the displayed image 9 ASPECT Selects the display aspect ratio 10 TEST PATTERN Displays the test pattern 11 DEFAULT Resets the current function to default factory setting 12 CINEMAMASTER Displays the CinemaMaster menu See CinemaMaster...

Page 10: ...TRAST COLOR TEMP COLOR MANAGE GAMMA SHARP Displays the setting bars for adjustments of the appropriate picture quality values 15 DYNAMIC IRIS The key function is not available with this model 16 LIGHT MODE Selects a suitable lamp power from among the provided modes 17 ECO BLANK Used to hide the screen picture Do not block the projection lens from projecting as this could cause the blocking object ...

Page 11: ...ed on the table in front of the screen This is the most common way to position the projector for quick setup and portability 3 Rear Ceiling Select this location with the projector suspended upside down from the ceiling behind the screen Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location 2 Front Ceiling Select this locatio...

Page 12: ...68 100 2540 1245 2214 3000 3750 4500 187 110 2794 1370 2435 3300 4125 4950 205 120 3048 1494 2657 3600 4500 5400 224 130 3302 1619 2878 3900 4875 5850 243 140 3556 1743 3099 4200 5250 6300 262 150 3810 1868 3321 4500 5625 6750 280 160 4064 1992 3542 4800 6000 7200 299 170 4318 2117 3763 5100 6375 7650 318 180 4572 2241 3985 5400 6750 8100 336 190 4826 2366 4206 5700 7125 8550 355 200 5080 2491 442...

Page 13: ...jector should its attachment to the mounting bracket become loose Ask your dealer to install the projector for you Installing the projector on your own may cause it to fall and result in injury Take necessary procedures to prevent the projector from falling off such as during an earthquake The warranty doesn t cover any product damage caused by mounting the projector with a non BenQ brand projecto...

Page 14: ...ed as a percentage of the projected image height or width You can turn the knobs on the projector to shift the projection lens in any direction within the allowable range depending on your desired image position The horizontal position The vertical position The projection range Lens shift adjustment will not result in a degraded picture quality 27 27 1 screen width LAN P C RS 232 12V TRIGGHER IR I...

Page 15: ...to optimize the picture quality To do this press AUTO Within 3 seconds the built in Intelligent Auto Adjustment function will re adjust the values of Frequency and Clock to provide the best picture quality The current source information will be displayed in the corner of the screen for 3 seconds Fine tuning the image size and clarity Do not look into the lens while the lamp is on The strong light ...

Page 16: ...h each projector model Many notebooks do not turn on their external video ports when connected to a projector Usually a key combo like FN function key with a monitor symbol turns the external display on off Press FN and the labeled function key simultaneously Refer to your notebook s documentation to find your notebook s key combination If the selected video image is not displayed after the projec...

Page 17: ...ght above the connecting port Note that the cable tie cannot be removed from the hole once it is inserted 3 Insert the end of the cable tie to the cable tie ratchet as illustrated 4 Close the cable tie ratchet by pressing its tab 2 Take the cable tie ratchet Slightly open the ratchet to surround the connecting cable 5 Move the cable tie ratchet along with the cable tie to the end of the cable plug...

Page 18: ... ring to adjust the image clearness 3 If this is the first time you turn on the projector the setup wizard appears to guide you through setting up the projector If you have already done this skip this step and move on to the next step Use the arrow keys on the projector or remote control to move through the menu items Use OK to confirm the selected menu item Step 1 Specify Projector Position For m...

Page 19: ... projector or remote control to confirm the selected menu item Please use the original accessories e g power cord to avoid possible dangers such as electric shock and fire The Setup Wizard screenshots are for reference only and may differ from the actual design If the frequency resolution of the input signal exceeds the projector s operating range you will see the message Out of Range displayed on...

Page 20: ...he password error message will appear and the Input Current Password message follows If you absolutely do not remember the password you can use the password recall procedure See Entering the password recall procedure on page 20 If you enter an incorrect password 5 times in succession the projector will automatically shut down in a short time Entering the password recall procedure 1 Press and hold ...

Page 21: ... signal The projector can be connected to multiple devices at the same time However it can only display one full screen at a time When starting up the projector automatically searches for the available signals Be sure the SYSTEM SETUP BASIC Auto Source menu is On if you want the projector to automatically search for the signals To select the source 1 Press SOURCE A source selection bar appears 2 P...

Page 22: ...ing down the projector 1 Press and a confirmation message will appear prompting you If you don t respond in a few seconds the message will disappear 2 Press a second time 3 Disconnect the power cord from the power outlet ...

Page 23: ...l cinema DCI P3 The color space is close to the DCI standard used by digital cinema movie theaters Silence Minimizes the acoustic noise It is suitable for the need of watching movies that requires an ultra quiet environment so that you won t be disturbed by the noise of the projector When this mode is used the following menu functions will be automatically changed to the designated settings and gr...

Page 24: ... to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment Color Lower setting produces less saturated colors If the setting is too high colors on the image will be overpowering which makes the image unrealistic Tint The higher the value the more reddish the picture becomes The lower the value the more greenish the pic...

Page 25: ... to your preference Primary Color Selects a color from among Red Yellow Green Cyan Blue or Magenta Hue Increase in the range will include colors consisted of more proportions of its two adjacent colors Please refer to the illustration for how the colors relate to each other For example if you select Red and set its range at 0 only pure red in the projected picture will be selected Increasing its r...

Page 26: ... and detail enhancement for optimal viewing DCTI DLTI Sophisticated algorithms significantly improve color and light output when producing images with contrasting colors or bright and dark scales DCTI heightens color vibrancy for drastic color transitions without noise interference DLTI reduces noise from fast switching of varied luminance to optimized brightness and contrast The result is picture...

Page 27: ...only available when the PC signal is selected Projector Position The projector can be installed on a ceiling or behind a screen or with one or more mirrors See Choosing a location on page 11 Test Pattern Adjusts the image size and focus and check that the projected image is free from distortion Aspect Ratio There are several options to set the image s aspect ratio depending on your input signal so...

Page 28: ...end you use the High Altitude Mode when your environment is between 1500 m 3000 m above sea level and ambient temperature is between 0 C 30 C Operation under High Altitude Mode may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance If you use this projector under other extreme conditions excluding the above it may...

Page 29: ...mp hour on page 32 HDMI Settings HDMI Range Selects a suitable RGB color range to correct the color accuracy Auto Automatically selects a suitable color range for the incoming HDMI signal Full Range Utilizes the Full range RGB 0 255 Limited Range Utilizes the Limited range RGB 16 235 CEC When you connect an HDMI CEC compatible device to your projector with an HDMI cable turning on the HDMI CEC com...

Page 30: ...All Settings Returns all settings to the factory preset values The following settings will still remain Picture Mode User Mode Management Brightness Contrast Color Tint Sharpness Advanced Projector Position Source Rename Password and Network Settings ISF The ISF calibration menu is password protected and only accessible by authorized ISF calibrators The ISF Imaging Science Foundation has developed...

Page 31: ...rn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 22 and unplug the power cord To remove dirt or dust wipe the case with a soft lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case Storing the projector If you need to store the projector for an extended time please ...

Page 32: ...e Go to PICTURE Advanced Light Mode and press or press LIGHT MODE on the remote control to selects a suitable lamp power from among the provided modes Setting the projector in Economic mode extends lamp life Setting Auto Off This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of lamp life To set Auto Of...

Page 33: ...d speed Fan 2 error the actual fan speed is 25 outside the desired speed Fan 3 error the actual fan speed is 25 outside the desired speed Fan 4 error the actual fan speed is 25 outside the desired speed Fan 5 error the actual fan speed is 26 outside the desired speed Fan 6 error the actual fan speed is 27 outside the desired speed Fan 7 error the actual fan speed is 28 outside the desired speed Fa...

Page 34: ...I2C connection error Temperature 2 error over limited temperature Thermal Sensor 2 open error Thermal Sensor 2 short error Thermal IC 2 I2C connection error Off Orange On Green On Red On Orange Flashing Green Flashing Red Flashing ...

Page 35: ...al has not been correctly selected Select the correct input signal with the SOURCE key The lens cover is still closed Open the lens cover Blurred image Cause Remedy The projection lens is not correctly focused Adjust the focus of the lens using the focus ring The projector and the screen are not aligned properly Adjust the projection angle and direction as well as the height of the projector if ne...

Page 36: ...consumption 550 W Max 0 5 W Standby Mechanical Weight 18 5 Kg 40 8 lbs Output terminals 12V Trigger x 2 Control RS 232 serial control 9 pin x 1 IR receiver x 2 Input terminals Computer input RGB input D Sub 15 pin female x 1 Video signal input Digital HDMI 1 4a HDCP 1 1 x 1 HDMI 2 0 HDCP 2 2 x 1 USB port Mini B x 1 Environmental Requirements Operating temperature 0 C 40 C at sea level Storage temp...

Page 37: ...g 64 995 41 467 51 419 1280 x 720 1280 x 720_60 60 45 000 74 250 1280 x 768 1280 x 768_60 59 870 47 776 79 5 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking 119 909 101 563 146 25 1280 x 1024 SXGA_60 60 020 63 981 108 000 SXGA_75 75 025 79 976 135 000 SXGA_85 85 024 91 146 157 500 1280 x 960 1280 x 960_60 60 000 60 000 10...

Page 38: ...000 74 250 1280 x 768 1280 x 768_60 59 870 47 776 79 5 1280 x 800 WXGA_60 59 810 49 702 83 500 WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking 119 909 101 563 146 25 1280 x 1024 SXGA_60 60 020 63 981 108 000 SXGA_75 75 025 79 976 135 000 SXGA_85 85 024 91 146 157 500 1280 x 960 1280 x 960_60 60 000 60 000 108 1280 x 960_85 85 002 85 938 148 500 1360 x 768 1360 ...

Page 39: ...7 27 576i 720 1440 x 576 50 15 63 27 576p 720 x 576 50 31 25 27 720 50p 1280 x 720 50 37 5 74 25 720 60p 1280 x 720 60 45 00 74 25 1080 24P 1920 x 1080 24 27 74 25 1080 25P 1920 x 1080 25 28 13 74 25 1080 30P 1920 x 1080 30 33 75 74 25 1080 50i 1920 x 1080 50 28 13 74 25 1080 60i 1920 x 1080 60 33 75 74 25 1080 50P 1920 x 1080 50 56 25 148 5 1080 60P 1920 x 1080 60 67 5 148 5 ...

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