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FAQ and troubleshooting
30
Example of a 40GB hard drive:
Exact capacity of a 40GB hard drive displayed in the OS:
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).
Furthermore, when you partition a hard drive, the system will reserve
some space on the drive for system files. Therefore, the total capacity of a
hard drive displayed by the OS will never be the same as its nominated
capacity.
I hear noise when connecting an earphone to Joybook.
The instructions below will guide you through the troubleshooting
process.
•
Connect the earphone to other devices, such as a radio to see if you can
still hear that noise. If the noise persists, the earphone may be out of
order.
•
If you can hear the noise only when inserting, it is the result of high
instantaneous current. It is a normal phenomenon.
How can I reduce the wearing of the screen hinge when I open the screen?
We suggest that you open and close your screen gently and slowly with
both hands. Apply force evenly on both hands to reduce hinge wearing
and prevent deformation or breaking of hinge due to uneven force
application.
Display
There is nothing visible on the screen.
Check the power indicator.
•
If it is not lit up, no power is being supplied to Joybook. Connect the AC
adapter and restart Joybook.
•
If it is lit up in amber, Joybook has entered sleep mode in order to
conserve power. Simply pressing the power button or any key should
return Joybook to normal operating mode.
•
If it is lit up in blue, Joybook is being supplied normally with power.
There are two possible causes for the problem.
•
The screen's brightness may be set too low. Use the <Fn> +
<F5> hotkey combination to increase the brightness.
•
The display mode may be set to use an external display. Use the
<Fn> + <F3> hotkey combination to switch the display mode to
use Joybook’s own LCD panel or to use simultaneous display.
When I connect the Joybook to an external monitor, the display is
abnormal.
The instructions below will guide you through the troubleshooting
process.
•
Use the <Fn> + <F3> function key combination to set external video
signal enabled.
•
Refer to the user manual of the external monitor to check the settings.
•
Connect the cable to the Joybook and reboot the system. If there is no
display on the external monitor after system reboot, connect Joybook to
a standard VGA monitor and wait until you can see things properly on
that VGA monitor. Then connect the target display to Joybook again.
When I connect the Joybook to an external monitor, there is no display
on the Joybook when playing VCD/DVD movies or video clips.
Joybook R41 Series does not support dual display and simultaneous
display on Joybook and an external monitor, when playing VCD/DVD
movies or video clips.
Calculation by drive makers
Calculation by OS developers
40GB=40,000MB
=40,000,000KB
=40,000,000,000byte
40GB=40,960MB
=41,943,040KB
=42,949,672,960byte
JB R41.book Page 30 Thursday, October 5, 2006 6:49 PM