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Troubleshooting

10

Troubleshooting

Symptom

Possible Cause

Remedy

No picture is displayed.

1. The power cord is 

disconnected.

2. The main power 

switch on the back of 

the display is not 

switched on.

3. The selected input 

has no connection.

4. The display is in 

standby mode.

Plug in the power cord.
Make sure the power switch is 

switched on.
Connect a signal connection to 

the display.

Interference displayed on 

the display or audible 

noise is heard.

Caused by surrounding 

electrical appliances or 

fluorescent lights

Move the display to another 

location to see if the 

interference is reduced.

Color is abnormal.

The signal cable is not 

connected properly.

Make sure the signal cable is 

attached firmly to the jack on 

the display.

Picture is distorted with 

abnormal patterns.

1. The signal cable is 

not connected prop-

erly.

2. The input signal is 

beyond the 

capabilities of the 

display.

1. Make sure the signal cable is 

attached firmly.

2. Check the video signal 

source to see if it is beyond 

the range of the display. 

Please verify input signal 

specifications.

After-Images can still be 

seen on the display after 

the display is powered 

off.

A still picture is displayed 

for an excessive period 

of time.

Do not display a still image for 

an excessive period of time 

since this can cause a permanent 

after-image remaining on the 

display.

Summary of Contents for BH280

Page 1: ...BH280 BH380 Bar Type Display User Manual...

Page 2: ...ontents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2014 BenQ Corporation All rights reserved No part of this publication may be reproduced transmit...

Page 3: ...tant safety instructions 4 Safety precautions and maintenance 4 Package content 6 Packing list 6 Overview 6 Buttons 7 I O ports 7 Setting up the display 8 Selecting input singals 8 OSD menu 8 Troubles...

Page 4: ...fore the mains plug is connected to the mains And when disconnecting the earthing connection be sure to disconnect after pulling out the mains plug from the mains Maintenance To protect your display f...

Page 5: ...other heat sources Remove any object that could fall into the vents or prevent proper cooling of the display s electronics Don t block the ventilation holes on the power box Keep the display dry To av...

Page 6: ...Package content 6 Package content Packing list Overview Bar type display x1 HDMI to DVI cable x 1 Power cord x1 Power adapter x 1 Top view Front view Back view...

Page 7: ...No Name Down button Menu button Up button Video source button Right button Power button Left button Power indicator LED No Name No Name DC 12V output Serial port DC 24V input VGA port DVI port 5 8 7 6...

Page 8: ...elect sources from either Analog PC for VGA input or Digital for DVI input OSD menu Press menu button to open up the OSD setting menu and then press left or right buttons to select a submenu At last p...

Page 9: ...ncluding Image Size and Freeze Frame Press left or right buttons to adjust settings Press menu button to exit Setup menu This menu is available for OSD configurations Press down button to select categ...

Page 10: ...e interference is reduced Color is abnormal The signal cable is not connected properly Make sure the signal cable is attached firmly to the jack on the display Picture is distorted with abnormal patte...

Page 11: ...0 nits 800 nits Viewing angle 178 CR 20 Color Gamut x NTSC 72 68 Frame Rate 60 Response Time 6 5ms 9ms Panel Bit 8bit Light Life 50 000 hrs typ Orientation Lanscape Portrait Interface Input Output Pow...

Page 12: ...Product Dimensions 12 Product Dimensions BH280 BH380...

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