![background image](http://html1.mh-extra.com/html/benq/18-5-wide-lcd-monitor/18-5-wide-lcd-monitor_user-manual_2733943007.webp)
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6
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Troubleshooting
1. Check if the monitor is turned on (press the button again).
2. Check if the power cord is properly connected to the monitor and power outlet.
3 .Check if there is electricity coming from the power outlet (use another device to check for power).
1
.
Check if your computer is turned on.
2
.
Ensure the computer is not in power saving mode (move the mouse or press a key on the keyboard
to wake up the computer).
3
.
Check if the video signal cable is properly connected to the monitor and computer.
Symptom
Check Items
1
.
Check if your computer is turned on.
2
.
Check if the video signal cable is properly connected to the monitor and computer.
Ensure that the resolution and/or refresh rate is set correctly.
1.No picture
2.LED indicator is not lit
1.No picture
2.LED indicator is orange
Picture shows “ N
o
S
ignal
”
Picture shows “ I
nput
Not Supported
”
Important
Make sure your display setup is under 1
366
*
768
,60Hz