Release
1.0
Technical Documentation
11/2005
TD_Repair_L1-L3_C72_R1.0.pdf
Page 33 of 45
11 Introduction of Service Repair Documentation Level 3 – C72
11.1 Purpose
This Service Repair Documentation is intended to support Service partners to carry out repairs on
BenQ repair level 3. The described failures shall only be repaired in BenQ authorized local
workshops.
The level 3 (former Level 2.5light) partners are obliged to repair level 3 classified boards, up to their
repair level, under consideration of this repair instruction.
All repairs have to be carried out in an ESD protected environment and with ESD protected
equipment/tools. For all activities the international ESD regulations have to be considered.
Check at least weekly C-market for updates and consider all C72 related Customer Care Information
Scrap Handling: All Scrap information given in this manual are related to the
SCRAP-Rules and instructions.
Attention: Consider the new "LEAD-FREE" soldering rules (available in the communication
market), avoid excessive heat.
11.2 Scope
This document is the reference document for all BenQ mobile authorised Service Partners which are
released to repair BenQ mobile phones up to level 2.5 light.
11.3 Terms and Abbreviations
Company Confidential
2005©BenQ
