Questions & Answers
128
Ben
Q
2006, Z:\SL
91_ONYX\ou
tput
\FUG\
ONYX_FCC_am_060911_t
e\FM\ONYX_FAQ
.fm
left page (128)
of ONYX SL91 FCC am, (11.09.2006, 12:00)
Te
m
p
lat
e: Minion
, 140x105 mm, Ve
rsi
o
n 2.0;
VAR Language: am;
VAR issue
date: 060711
Impossible to make
entries in contacts.
Memory is full.
Delete entries in contacts (For standard functions
see page 26) or call up memory assistant
(page 27).
Voice mailbox not
functioning.
Call divert to mailbox not set.
Set call divert to mailbox (page 79).
Function cannot be
set.
Not supported by service
provider or registration
required.
Contact your service provider.
Capacity problems
with, for example,
games, ringtones,
pictures, videos,
messages.
Phone memory full.
Delete files in the relevant areas. You can use the
memory assistant to delete specific files (page 27).
No WAP access,
downloading not
possible.
Wrong or incomplete WAP
settings.
Check WAP settings (page 82). If necessary ask
your service provider.
Text message
cannot be sent.
Service provider does not
support this service.
Contact your service provider.
Number for service centre not
set or incorrectly set.
Set service centre (page 70).
SIM card contract does not
support this service.
Contact your service provider.
Service centre too busy.
Repeat message.
Recipient does not have a
compatible phone.
Check.
No Internet access
possible.
Wrong or incomplete WAP
settings.
Check WAP settings (page 82) and contact your
service provider if necessary.
PIN error/
PIN2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Phone code error.
Three wrong entries.
Contact Service (page 130).
Service provider
code error.
No authorisation for this
service.
Contact your service provider.
Too few/too many
menu entries.
Functions may have been added
or deleted by the service
provider via the SIM card.
Check with your service provider.
Problem
Possible causes
Possible solution
