Questions & Answers
126
Ben
Q
2006, Z:\SL
91_ONYX\ou
tput
\FUG\
ONYX_FCC_am_060911_t
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left page (126)
of ONYX SL91 FCC am, (11.09.2006, 12:00)
Te
m
p
lat
e: Minion
, 140x105 mm, Ve
rsi
o
n 2.0;
VAR Language: am;
VAR issue
date: 060711
Questions & Answers
If you have any questions about using your phone, visit us at
www.BenQMobile.com/customercare
any time. For additional help, we have listed
below some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet,
you can use a configuration service. This service is used to have the necessary settings for
your mobile phone sent to you by SMS. We recommend that you contact your network
provider who will send you the configuration messages.
As an alternative you can also use the "Setting Configurator" at
www.BenQMobile.com/customercare
. We will then send you the configuration
messages. Please follow the instructions contained in those messages.
Problem
Possible causes
Possible solution
Phone cannot be
switched on.
Flat battery.
Charge battery. Check charging indicator in
the display.
Battery contacts dirty.
Clean contacts.
See also below under
"Charging error".
Too little standby
time.
The operating time depends on the respective operating conditions.
Extreme temperatures significantly reduce the phone's standby time!
Some settings/functions nega-
tively affect the standby time.
It may be useful to restrict the use of the following
functions in order to improve the standby time:
Bluetooth function, Cell Broadcast, Silent
Alert/Vibrator Alarm, Fast Search, display illumi-
nation (can be adjusted to a lower level or
switched off), frequent use of organiser and
games.
Data cable connected.
When a data cable is connected, the battery will be
empty within a few hours even if there is no active
data connection at all. Connect data cable only if
necessary.
Unintentional keystrokes
(illumination!).
Activate auto key lock (page 119).
