SJ-PM-TFmini-S A01 Product Manual
Benewake (Beijing) Co. Ltd.
Page21
specified herein.
If the problem persists, please contact our technical support.
(4) There is no data output when LiDAR is connected to PC software.
Cause
①
:
The PC software only supports the Windows operation system for the time being
Troubleshooting:
Use the PC supporting Windows operation system.
Cause
②
:
TTL - USB board is poorly connected.
Troubleshooting:
Check the TTL -USB board with the correct and reliable connection with TFmini-S and
PC.
Cause
③
:
Driver of serial port is not correctly installed.
Troubleshooting:
Plug and unplug USB cable again. Try to reinstall the driver or directly download and
install a driver from the internet.
If the PC software still work abnormally, please contact our technical support.
(5) The accuracy of TFmini-S gets worse at 12m and the data fluctuation becomes larger.
Cause:
There are metal objects around the front lens barrel.
Troubleshooting:
Remove or replace metal objects near the lens barrel with non-metallic materials. If the
metal material around the lens barrel in your installation position cannot be changed, and there are high
requirements for data stability and error at the extreme distance, please contact our technical support.
