PROBLEMS, CAUSES & SOLUTIONS
16
17
Problem
Possible Reason
1
Di
ffi
cult to close the lid
Sealing ring not installed
properly
well
Float valve in the popped-up
Press the
fl
oat valve lightly
downward
2
Di
ffi
cult to open the lid
Pressure exists inside the
cooker
ternal pressure. Open the
Float valve stuck at the
popped-
Press the
fl
oat valve lightly
3
Steam leaks from the
side of the lid
No sealing ring
Install the sealing ring
Sealing ring damaged
Replace the sealing ring
sealing ring
Clean the sealing ring
Lid not closed properly
Open then Close the lid
again
4
Steam leaks from
flo
at
valve for over 2 minutes
Food debris on the
fl
oat valve
silicone seal
Clean the
fl
oat valve sili-
cone seal
Float valve silicone ring worn-
out
Replace the
fl
oat valve sili-
cone ring
5
Float valve unable to
rise
inner pot
Add water according to the
recipe
Float valve obstructed by the
lid locking pin
Close the lid completely,
see “
”
6
Steam comes out from
exhaust valve non-stop
Pressure release handle not
Turn the release handle to
Pressure control fails
Contact support online
7
Display remains blank
power cord
power.
Inspect the power cord to
check that the power outlet
Cooker’s electrical fuse has
blown
Contact support online
8
Rice half cooked or too
hard
Adjust dry-rice and water
Cover opened prematurely
pletes, leave the cover on
for 5 more minutes
9
Too much water
Adjust dry-rice and water
10
for a while
The cooker has reduced the
may not reach cooking pres-
sure
Possibly starch deposits at
which have clogged heat
the inner pot
light cracking sound
The normal sound of power
switching and expanding
pressure board in changing
temperature
Nothing to be worried about
11
before cooking
Problem
Possible Reason