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User manual extract for the Model Year 2020

TWENTY E-POWER

TWENTYFOUR-SIX E-POWER

TWENTYFOUR E-POWER PRO

TWENTYSIX E-POWER PRO

TWENTYSEVEN

E-POWER PRO

Summary of Contents for TWENTY E-POWER 2020

Page 1: ...User manual extract for the Model Year 2020 TWENTY E POWER TWENTYFOUR SIX E POWER TWENTYFOUR E POWER PRO TWENTYSIX E POWER PRO TWENTYSEVEN5 E POWER PRO ...

Page 2: ...your attention to possible dangers These warnings require your full attention and understanding of the statements Failure to follow a warning may result in injury to your child or others The warnings alone do not prevent hazards You and your child should follow all warnings to avoid risks when using the BEN E BIKE There are warnings in these instructions in the following classifications WARNING Th...

Page 3: ...ic drive The three pushbuttons switch on the motor and regulate its power output The functions that are important for daily use are explained below Explain to your child that he or she should solely focus on the road traffic instead watching the display The push buttons and display features 1 on off push button 2 push button 3 push button 4 display of the assistance level 0 to 5 5 driving speed 6 ...

Page 4: ...e battery was already switched on and the battery was not used for more than 30 minutes the red switch must be switched off and on again after approx two seconds To activate the display keep the middle push button pressed for more than 2 seconds Likewise this button must be pressed for more than 2 seconds to turn off the system again If the Ben E Bike is parked and no button is pressed on the disp...

Page 5: ... do not always have to choose one of the levels 1 5 to drive fast enough Now choose an appropriate support level depending on the path conditions Here are some tips on which level is best for each situation levels 0 and 1 are perfect for driving in the plane levels 2 and 3 are suitable for light to medium ascents or strong headwind level 4 should be sufficient even for steep ascents the highest le...

Page 6: ...activate the light even during daylight conditions for better visibility d Activating the walk assist Every BEN E BIKE is equipped with a so called walk assist This can be very convenient if the bike is needs to be pushed up a hill that is so steep that your child can not drive it anymore To do activate the walk assist press the button and keep it pressed The walk assist will be activated with a d...

Page 7: ...so far discharged that only a few kilometres can be driven with motor support As soon as the whole symbol starts to flash the battery is completely discharged and the motor support is deactivated until the battery is recharged f Display of the maximum speed average speed and total driving time If the maximum speed MAX shall be shown at the bottom left of the display the on off button needs to be p...

Page 8: ...ere Reset the trip display counter as well as the maximum and average speed display Switching the unit between kilometres and miles Setting the tire size Setting the battery type 24 volts or 36 volts Use the and buttons to select the desired menu item Then briefly press the on off button to edit the relevant menu item this is then displayed in yellow instead of white font Then use the and buttons ...

Page 9: ...ns of the electric drive The three pushbuttons switch on the motor and regulate its power output The functions that are important for daily use are explained below The push buttons and display features 1 on off push button 2 push button 3 push button 4 LED bar which indicates the status of the battery Features a Switching the display on and off It is necessary to switch on the battery first before...

Page 10: ...hing on the assistance level is always set to 0 This means that the motor is still off and the BEN E BIKE drives like a normal bike Remember that a BEN E BIKE can be pedalled more easily than most children s bicycles even without motor support So you do not always have to choose one of the levels 1 5 to drive fast enough Now choose an appropriate support level depending on the path conditions Here...

Page 11: ...e highest level 5 the battery is discharged very quickly c Turning the lights on If your bicycle dealer has installed a front and tail light on your BEN E BIKE and connected it to the 6Volts output of the motor controller you can turn it on or off via the display To do this press the button for more than 1 second A small icon on the display indicates when the light is turned on LED headlights need...

Page 12: ...stop immediately The walk assist supports up to a maximum speed of 6 km h if it is active the LED s of the right bar are illuminated one after the other The speed of the walk assist can be adjusted via the PC software the factory setting is 4 km h e Battery status The left LED bar of the display indicates the charging status of the battery If all five LED s light up the battery is fully charged If...

Page 13: ...Bike is a USB dongle which is included in delivery of each bike The software is solely available for download from our website Please note that it only works in combination with Windows operating systems MacOS will not be supported Download of the software MControl Visit our website www ben e bike net here you will find under the menu item SERVICE the sub item SOFTWARE Click on the link provided t...

Page 14: ...ww ben e bike net info ben e bike com Download the file and save it on your PC Installation of the software MControl Run the installer by confirming the hint below Select the language for the installation routine this setting has no effect on the displayed language of the software HMI ...

Page 15: ...net info ben e bike com Confirm the license agreement Choose the location on the hard drive of your PC where the software shall be installed this completes the installation process Connecting the USB interfaces to your PC The following interface can be found in the accessory pack of your Ben E Bike ...

Page 16: ...play and the motor control which you can disconnect note extraction force is rather high Now hook up the USB interface instead of the display All Ben E Bike s of the first generation with the larger LC display have the same connector directly on the display The USB interface must not be connected to this LC display Neither the USB interface nor the MControl software are suitable for the LC display...

Page 17: ...eated a shortcut on the desktop of your PC Simply press the shortcut with your computer mouse twice and you are ready to go The HMI of the MControl software By default all values are already set meaningfully so that in most cases it is sufficient to adapt the basic settings maximum assistance speed and driver weight All other parameters are rather a fine tuning and can be determined empirically ...

Page 18: ...perfect setup then you should not only store it in the controller of the Ben E bike but also on the hard drive of your PC After clicking the button you can give the setup a name of your choice and if necessary change the memory location on your hard drive Important Saving the settings via the Save setup button saves only the parameters on the hard disk of your PC the values are not transferred to ...

Page 19: ... changed individually By default we have chosen the following settings for the small 175Wh battery 20 40 60 80 100 The larger 250Wh battery comes with the following pre defined settings 15 30 50 75 100 Within certain limits these specifications can be adapted to the personal needs Motor acceleration Here you can define whether the engine should deliver its power more gently or equally powerful Esp...

Page 20: ... Always turn off the battery when the BEN E BIKE is not in use or before removing the battery The battery also recognizes by itself whether it is in use or not As soon as no current is drawn for more than 60 minutes the battery output switches off automatically To restart you must then turn off the red switch once and turn it on again after approx 2 seconds CHECK THE CHARGE CONDITION Shortly press...

Page 21: ...at ambient temperatures of 0 C to 40 C When charging make sure that the battery is not exposed to direct sunlight and that there are no combustible materials in the vicinity In addition the battery should not be charged unattended for a long time During charging it is normal that the battery heats up slightly but if you realize that the battery gets so hot that you can hardly touch it stop the cha...

Page 22: ...hich prevents the battery from overheating during heavy discharge However this protection circuit is ineffective against excessive ambient temperatures We recommend to park the BEN E BIKE always in the shade during summer If that isn t possible remove the battery take it with you and keep it safe A lithium ion battery also does not like cold temperatures below 0 C because its capacity is significa...

Page 23: ...maged after one single deep discharge and can then no longer provide sufficient capacity MECHANICAL DEFECTS OF THE BATTERY The housing of a BEN E BIKE battery is largely made of aluminium and therefore extremely robust Defects caused by mechanical impacts are therefore likely to occur very rarely However if you find a defect you should not open the battery in any case Bring the rechargeable batter...

Page 24: ...ircraft is in most cases prohibited because e bike batteries are classified as Class 9 dangerous goods and are therefore subject to the strictest airline safety regulations Furthermore it is also not allowed to ship a e bike battery by air freight even if a suitable packaging according to the safety guidelines is used BEN E BIKE batteries are approved according to UN38 3 for the transport in aircr...

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